Deregister XSore Theme is not possible because the websites does not exist

This topic has 4 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Rose Tyler

  • Avatar: PJone
    PJone
    Participant
    June 7, 2023 at 14:44

    Hello,

    how can i deregister Domains for XStore theme if the website doesn’t exist?
    Please check the private content.

    All pj-1 – 4 is staging too and not live.
    Now we can’t register on a live server although the license was only on the staging server before 🙁

    regards

    Patrick

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2023 at 15:12

    Hello PJone,

    Private Content.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: PJone
    PJone
    Participant
    June 7, 2023 at 15:22

    Hi,

    thanks, but how can i change the pj-1, pj-2, pj-3,pj-4, pj-5 etc. to stagging?
    This is very important.

    We don’t work with subs … we have extra this domains for staging

    regards

    Patrick

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2023 at 15:36

    Hello PJone,

    Please read this article – https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites It has information on what sites are recognized as staging. You can create subdomains that will suit rules and will be recognized as staging.
    We’ve reset info about activations on pj-1, pj-2, pj-3,pj-4, pj-5 etc., for you.

    Kind Regards,
    8theme team

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