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Forum Replies Created

Viewing 30 posts - 16,591 through 16,620 (of 68,231 total)

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Rose Tyler

Support staff

July 1, 2023 at 09:38

Hello, Eldonate,

We’ve checked the situation on your site more deeply and the problem is the next: https://prnt.sc/2Im_Jgts9doe because as we can see, you did not follow the rules https://prnt.sc/LiQsF1BVi4xU and the attribute keys also contain Greek names https://prnt.sc/90giM4Azq7tK
if create a new attribute, everything works as it should – https://prnt.sc/RiH2PPJ6QnGB https://prnt.sc/72jNLuSz_Ink https://prnt.sc/pmCvvLmHTkoe
Please follow WooCommerce rules and do not use Greek in Slug of attributes.

Kind Regards,
8theme team

#360892 Copied In reply to: variation name shows like sanitized with – instead of spaces

Rose Tyler

Support staff

July 1, 2023 at 08:54

Hello, Seoanalitik24,

What multilanguage plugin do you use?

Loco translate plugin is used for only a single language, If you want to use your site in a multilanguage, then you have to use WPML or Polylang plugin as per your requirements: https://www.8theme.com/documentation/xstore/theme-translation/

Kind Regards,
8theme team

#360891 Copied In reply to: Lost translation after update theme. Use Loco translate

Rose Tyler

Support staff

July 1, 2023 at 08:53

Hello,

Yes, we are login https://prnt.sc/_IiammwPJ9J7
Please test how it works with the access you provided for us.

Kind Regards,
8theme team

#360890 Copied In reply to: Unavailable swatches not greyed out anymore

Rose Tyler

Support staff

July 1, 2023 at 08:51

Hello, @Marta,

Here are our recommendations – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

“It also seems that the wpml plugin in combination with woocommerce slows down the site.” – in this case, contact support of the WPML plugin.

Kind Regards,
8theme team

Please contact administrator
for this information.

#360889 Copied In reply to: Big problem with back end speed (and frontend too)

Rose Tyler

Support staff

July 1, 2023 at 08:35

Hello,

Thank you for your response.

Here is what we get by visiting your link – https://prnt.sc/JkEhcggNQzbw Please check.

Kind Regards,
8theme team

#360886 Copied In reply to: Unavailable swatches not greyed out anymore

Rose Tyler

Support staff

July 1, 2023 at 08:34

Hello,

Thank you for contacting us and for using XStore.

Please read next articles – https://elementor.com/help/section-background-video-options/ https://elementor.com/help/video-widget/

Contact the support of Elementor to get further assistance.

Kind Regards,
8theme team

#360885 Copied In reply to: How to add auto playing video on website?

Rose Tyler

Support staff

July 1, 2023 at 08:32

Hello,

Where exactly do you want to display the image?

Kind Regards,
8theme team

#360883 Copied In reply to: Adding icons/images near the words of the categories?

Rose Tyler

Support staff

July 1, 2023 at 08:30

Hello, Martijntje,

Thank you for your response.

Please provide URL of product from your site where we will be able to see the mentioned situation.

Kind Regards,
8theme team

#360882 Copied In reply to: Unavailable swatches not greyed out anymore

Rose Tyler

Support staff

July 1, 2023 at 08:21

Hello,

Thank you for contacting us and for using XStore.

Please check the next example – https://prnt.sc/xYZAVsc98umo https://prnt.sc/buAq6DrHN90S

We hope this information is helpful.

Kind Regards,
8theme team

#360881 Copied In reply to: Hurry up sales offer ends in icon on products?

Rose Tyler

Support staff

July 1, 2023 at 08:12

Hello,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please go to Theme options > General > Site Preloader.

Kind Regards,
8theme team

#360880 Copied In reply to: How to add loading icon image/icon on screen when loading?

Rose Tyler

Support staff

July 1, 2023 at 08:11

Hello,

Thank you for contacting us and for using XStore.

Our theme doesn’t have such a feature.

You can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of the upcoming updates.

Kind Regards,
8theme team

#360879 Copied In reply to: How to add animation to all departments arrow?

Rose Tyler

Support staff

July 1, 2023 at 07:59

Hello,

Yes, all blocks from the Studio can be inserted into content created using Elementor.

Also, watch this video – https://youtu.be/dedHEO443nE

We hope this information is helpful.

Kind Regards,
8theme team

#360878 Copied In reply to: Are x-studio elements made from Elementor?

Rose Tyler

Support staff

July 1, 2023 at 07:57

Hello,

Thank you for contacting us and for using XStore.

Yes, you can see how it works on our demos, for example – https://xstore.8theme.com/elementor/demos/home-decor/

Kind Regards,
8theme team

#360877 Copied In reply to: Verical menu on computers versus mobiles etc.

Rose Tyler

Support staff

July 1, 2023 at 07:56

Hello,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please read and follow our documentation https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ and the next article from Elementor – https://elementor.com/help/speed-up-a-slow-site/

Kind Regards,
8theme team

#360876 Copied In reply to: Tips on making website faster?

Rose Tyler

Support staff

July 1, 2023 at 07:54

Hello,

You’re welcome!

Please check the private content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#360875 Copied In reply to: Adding the side menu on the right side?

Rose Tyler

Support staff

July 1, 2023 at 07:47

Hello,

Yes, the mentioned custom CSS code will affect the scroll bar for the mega menu static blocks.

Kind Regards,
8theme team

#360874 Copied In reply to: Change the appearance of the scroll bar on the static block?

Rose Tyler

Support staff

July 1, 2023 at 07:46

Hello,

Yes, you can’t add static blocks to words/images, but static blocks can be used in settings of some elements, for example – https://prnt.sc/UCE7-rAIbPEB https://prnt.sc/3C33nzDDD75h ( https://prnt.sc/nmIAFkOohGRP )

Kind Regards,
8theme team

#360873 Copied In reply to: Is it possible to add static blocks for items on the bottom footer/other parts?

Rose Tyler

Support staff

July 1, 2023 at 07:42

Hello @PR,

The Codeable team https://codeable.io/?ref=qGTdX is our partner, you can contact them, or WPKraken team via their website – https://wpkraken.io/?ref=8theme

Best Regards,
8Theme’s Team

#360872 Copied In reply to: How to edit the cart button/wishlist etc?

Rose Tyler

Support staff

July 1, 2023 at 07:40

Hello,

Ok. You will get an answer by email.
I will close this topic on the forum.

Kind Regards,
8theme team

#360870 Copied In reply to: Does 8theme offer customazation services?

Rose Tyler

Support staff

July 1, 2023 at 07:40

Hello,

There is no code to make the main menu item bold when you hover over its dropdown content, unfortunately.

Best Regards,
8Theme’s Team.

#360869 Copied In reply to: Make the opened menu (static block) words bold?

Rose Tyler

Support staff

July 1, 2023 at 07:38

Hello, Michaelmilauskas,

Thank you for contacting us and for using XStore.

Please provide screenshots or video of the problem.
Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#360868 Copied In reply to: Product Carousel doesn’t display correctly on mobile

Rose Tyler

Support staff

July 1, 2023 at 07:33

Hello, @workaholic_admin,

Thank you for contacting us and for using XStore.

Yes, you can add the banner at the top of category page. Please go to Products > Categories > edit category > add content into Description area https://prnt.sc/JJK_5Sd7ZQMY

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#360867 Copied In reply to: Can we add banner at the top of category page?

Rose Tyler

Support staff

July 1, 2023 at 07:31

Hello, Eldonate,

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you after the weekend.

Kind Regards,
8theme team

#360866 Copied In reply to: variation name shows like sanitized with – instead of spaces

Rose Tyler

Support staff

July 1, 2023 at 07:30

Hello, Seoanalitik24,

Thank you for your response.

Please go to Theme Options > WooCommerce > Built-In Wishlist > Empty Wishlist Content; Theme Options > WooCommerce > Cart > Empty Cart > edit content of Text tab.
Also, please watch this video – https://youtu.be/ZyjZ-vCx0pE

Kind Regards,
8theme team

#360865 Copied In reply to: Lost translation after update theme. Use Loco translate

Rose Tyler

Support staff

July 1, 2023 at 07:27

Hello,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please check the next page from our demo – https://xstore.8theme.com/elementor/demos/minimal-fashion02/floating-effects/ and watch this video https://youtu.be/MYei56eV7mU
Edit a page using Elementor > settings of element > Advanced > XStore effects.

About default Elementor effects, please contact the support of Elementor plugin.

Kind Regards,
8theme team

#360864 Copied In reply to: How to add moving elements on website?

Rose Tyler

Support staff

July 1, 2023 at 07:22

Hello, Adnane,

The content of pages should be translated manually, go to the edit page and change the content using Elementor, for example – https://prnt.sc/Pqfkn4neUNph
Also, you can delete demo content and add your own.
The menu can be changed via Appearance > Menus.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#360863 Copied In reply to: how to translate a child xstore theme and plugins

Rose Tyler

Support staff

July 1, 2023 at 07:17

Hello, Patronela,

Thank you for contacting us and for using XStore.

Could you please record a video?

Kind Regards,
8theme team

Please contact administrator
for this information.

#360862 Copied In reply to: How to disable White scroll effects on mobile phone

Rose Tyler

Support staff

June 30, 2023 at 19:21

Hello, Adnane,

Thank you for your response.

We’ve retained translation files https://prnt.sc/–IJNY9j7pCt https://prnt.sc/gIOz2d5AmJLF . Please check now.

Kind Regards,
8theme team

#360830 Copied In reply to: how to translate a child xstore theme and plugins

Rose Tyler

Support staff

June 30, 2023 at 19:16

Hello, Nigelpengelly,

Thank you for contacting us and for using XStore.

You can remove Wishlist from the site header content via Theme Options > Header Builder.
If you can’t find how to do it. Please provide the URL of your site and temporary wp-admin access, we will record a video for you.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Please contact administrator
for this information.

#360829 Copied In reply to: How do I also remove the Wishlist from the menu bar?

Rose Tyler

Support staff

June 30, 2023 at 19:12

Hello, Martijntje,

Thank you for contacting us and for using XStore.

This situation is independent of the theme update, it relates to WooCommerce settings: go to WooCommerce > Settings > Products > Inventory > set “Hide out of stock products from catalog”.

Kind Regards,
8theme team

#360828 Copied In reply to: Unavailable swatches not greyed out anymore
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Viewing 16,620 results - 16,591 through 16,620 (of 68,231 total)

Viewing 30 posts - 16,591 through 16,620 (of 68,231 total)

← 1 2 3 … 553 554 555 … 2,273 2,274 2,275 →

Forum Replies Created

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