Hello,
Thank you for choosing XStore as your WooCommerce WordPress theme.
1/ There is no such option.
2/ Do you mean content in the footer? Please go to Theme Options > Footer > Styling > Padding > set left and right 85px.
Kind Regards,
8theme team
Hello,
Thank you for choosing XStore as your WooCommerce WordPress theme.
1/ There is no such option.
2/ Do you mean content in the footer? Please go to Theme Options > Footer > Styling > Padding > set left and right 85px.
Kind Regards,
8theme team
Hello,
Thank you for contacting us and for using XStore.
Do you mean the next element – https://xstore.8theme.com/elementor/demos/minimal-fashion02/animated-headline-element/ ? Currently, it doesn’t have speed settings.
You can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of the upcoming updates.
Kind Regards,
8theme team
Hello, Gianluca,
Thank you for contacting us and for using XStore.
1/ Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.
2/ Make sure that you translated mentioned texts for the XStore theme via Loco Translate plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and sync translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Double-check that the names of translation files and locations, so they are correct.
Kind Regards,
8theme team
Hello, Webpat,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please read our documentation – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/
Kind Regards,
8theme team
Hello, Yuvi,
Thank you for contacting us and for using XStore.
Please read this article first – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/ You are using XStore one 2 sites right now, screenshot we added in the Private Content area.
Site migration is not related to the theme, so we don’t have any detailed suggestions. We recommend contacting your hosting provider, because, as a rule, hosting support helps with this.
About PCLZIP_ERR_BAD_FORMAT (-10), please apply the solution from this topic – https://www.8theme.com/topic/i-can-not-update-xstore-from-my-wordpress/#post-359539
This problem occurs when you are trying to update the theme or plugin on the different domain that the theme was activated (for example you activated the theme on localhost and moved it to live domain). Re-activation as described in the topic will help you.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Alvaro,
Thank you for your response.
Have you changed wp-admin access? We can’t log in anymore. Please provide the correct credentials.
This part of code https://prnt.sc/mT5EUDeJiD6J should add spaces from sides, try to add !important;
.shop-full-width {
padding: 0px 15px !important;
}
Kind Regards,
8theme team
Hello, @workaholic_admin,
Thank you for your response.
You can select the position via Theme Options > WooCommerce > Shop > Shop page layout > Shop Page Banner Position, as the category description content takes the position option from there https://prnt.sc/jpx1YcBJ3H6v
If you decide to use static blocks for Descriptions, the full width can be set there.
We hope this information is helpful.
Kind Regards,
8theme team
Hello, Sarah,
Thank you for contacting us and for using XStore.
Please apply the solution from this topic – https://www.8theme.com/topic/i-can-not-update-xstore-from-my-wordpress/#post-359539
Kind Regards,
8theme team
Hello, Eulice,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please open settings of the first section on the page and set – https://prnt.sc/Qut4kpwuRbdZ
Kind Regards,
8theme team
Dear, Eulice,
Thank you for contacting us and for using XStore.
We’ve checked your site and we do not see the mentioned space – https://prnt.sc/bpw2yP5eRKF0
Please clear cache and check one more time.
Kind Regards,
8theme team
Hello, Martijntje,
Thank you for your response.
It looks like this situation is caused by one of plugins or an additional custom code.
We’ve checked and out of stock variations are shown as expected on our test sites and demos.
We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. If it helps, enable them one by one and let us know the name of plugin that affect the out of stock variations displaying.
Also, check your custom code.
Kind Regards,
8theme team
Hello, Alvaro,
Thank you for your response.
Please try to add the next code into Theme Options > Theme custom CSS:
.shop-full-width {
padding: 0px 15px;
}
.shop-full-width .sidebar-position-left {
text-align: center;
}
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, MAHDAR,
Thank you for getting in touch with us.
Login/register functionalities come from the WooCommerce plugin in our theme. Here is an example – https://xstore.8theme.com/elementor/demos/niche-market02/my-account/
https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
Also, we have “login/register tabs on the Account page” feature (XStore > Sales Booster), here is an example – https://xstore.8theme.com/elementor2/sport/my-account/
Kind Regards,
8theme team
Hello,
Could you, please, unlock it for Ukraine?
Kind Regards,
8theme team
Hello,
The same error: “The requested resource is currently locked. The lock must be released or proper identification given before the method can be applied.”
Try to contact your hosting provider to get assistance. Or disable maintenance mode, so we can check pages without login.
Kind Regards,
8theme team
Hello, MAHDAR,
Thank you for contacting us and for using XStore.
Border can be added via our Header Builder, for example – https://prnt.sc/V2t7m49M8UbF
We hope this information is helpful.
Kind Regards,
8theme team
Hello, Alvaro,
We can’t open wp-admin page – https://prnt.sc/xRInFjcO9ke-
Please check it.
Is there a restriction by IP or something else?
Kind Regards,
8theme team
Hello,
Thank you for contacting us and for using XStore.
Please try to use our Hotspot element – https://xstore.8theme.com/elementor/demos/minimal-fashion02/hotspot-element/
and more – https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/
Kind Regards,
8theme team
Hello, Alvaro,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Could you provide the URL of your Shop page and temporary wp-admin access?
Kind Regards,
8theme team
Hello, Simplist,
Please rename https://prnt.sc/xY9IJI1sQZuf to xstore-core-ro_RO.po and https://prnt.sc/paSTOw1T4f7D to xstore-ro_RO.po
Kind Regards,
8theme team
Hello, Patronela,
Please check the video in the Private Content area. It was recorded from iPhone on google chrome browser.
We do not see the mentioned White scroll effect, from Samsung devices also.
Sorry, but we are unable to give you a custom code to remove it in case we do not see it.
Kind Regards,
8theme team
Hello, Simplist,
Thank you for your response.
In this case, please provide temporary wp-admin access. We will check your settings and help you.
Kind Regards,
8theme team
Hello, Alvaro,
Thank you for contacting us and for using XStore.
You can disable the Sticky Header via Header Builder > https://prnt.sc/MkNACc_0evse
If you want to have a custom sticky header, not like the static one, the XStore Advanced Sticky Header plugin can be used.
We hope this information is helpful.
Kind Regards,
8theme team
Hello, Simplist,
Thank you for contacting us and for using XStore.
Please read this article and watch the videos – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Kind Regards,
8theme team
Hello,
Thank you for choosing XStore as your WooCommerce WordPress theme.
It seems that the mentioned functionality comes from the Elementor Pro plugin https://elementor.com/widgets/pro/slides-widget/
You can contact their support to confirm, it.
Elementor Pro plugin doesn’t come bundled with XStore.
Kind Regards,
8theme team
Hello, Patronela,
Thank you for your response.
Please let us know what device and browser you use.
Kind Regards,
8theme team
Hello,
Thank you for getting in touch with us.
We are responsible for our elements and our demos only, but you provided URL of 3rd party site.
Elementor element – PriceTable is available for the Pro version of the plugin.
Further information you can get from the Elementor plugin support team.
Elementor plugin has 2 versions: free and Pro. Elementor plugin author does not offer developer license for the Pro version and does not allow to built-in Pro version of plugin to themes. So, you are able to use the free version of the Elementor but in case you want to get the Pro version you need to buy an individual license.
Kind Regards,
8theme team
Hello, Seoanalitik24,
Translation of the empty cart should be available in the string translator. Provide us with temporary WP Dashboard and FTP access if it’s missing.
Kind Regards,
8theme team
Hello,
Thank you for contacting us and for using XStore.
Brand can be displayed on the Shop page, but it will be a name, not a logo image (Theme Options > WooCommerce > Shop elements > Brands > Show On Archives).
https://www.8theme.com/topic/place-the-brand-image-on-shop-brand-product/
Kind Regards,
8theme team
Hello,
1/ Please try:
.site-header-vertical .et_b_header-menu .item-design-dropdown .nav-sublist-dropdown:not(.nav-sublist) {
overflow: hidden;
}
2/ No, it is not possible to make both features work together, unfortunately.
Kind Regards,
8theme team