Hello, Stefan,

Thank you for getting in touch with us.

1/ Please download the content of the description as an Elementor template by the next link – https://we.tl/t-eX6YVGGmxD

2/ https://we.tl/t-ws0Lm0omWp

3/ Home business02 – https://we.tl/t-uFTfYr5ZDL , header you can import via Header Builder > Header Templates > Ready To Go Headers.

4/ https://we.tl/t-lOOSjj7jF9

Also, please read about our XStore studio – https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/ , for example – https://prnt.sc/EvZJRKqkWXWU

5/ Header Builder > Header Templates > Ready To Go Headers;
Home page template – https://we.tl/t-QDxX6jAymE

Kind Regards,
8theme team

Hello, @William Hsueh,

Thank you for your response.

It is possible that you have imported these products from somewhere and their IDs have been mixed up. We do not visually see any specific reason from our side for the problem.
You do not have that many products, please recreate them to resolve the issue.

Kind Regards,
8theme team

Hello, Stefan,

You’re welcome!

Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum.

Kind Regards,
8theme team

Hello, Stefan,

Thank you for getting in touch with us.

There is no such option for the Footer created using a static block.

If you would like to request that this feature be added, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our upcoming updates.

Kind Regards,
8theme team

Hello, Gurhan,

Thank you for getting in touch with us.

If you have already clicked ‘cancel’ in the admin panel, it will automatically be cancelled and the next payment will not be deducted.

Kind Regards,
8theme team

Hello, M Arsal,

Thank you for your response.

There is a test that can clarify it the mentioned behavior comes from our theme or from somewhere else:
– Please check how it works with the default WooCommerce theme – Storefront activated on your site (go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check if your issue appears with our theme only or with the default WooCommerce theme too. Our XStore Core plugin can be disabled also to make this test more clear).

If the situation is independent of the theme, try to disable all 3rd party plugins to find out if one of then causes the problem.

Also, try to contact the support of google, and read suggested solutions on online forums, for example – https://support.google.com/websearch/thread/148079217/google-search-results-showing-incorrect-currency-on-my-businesses-products?hl=en https://wordpress.com/forums/topic/google-showing-wrong-currency/ an so on.

We suggest this because your theme does not affect the site currency.

Kind Regards,
8theme team

Hello @Arbadev,

Thank you for your response.

“I want to import one of the coming soon pages from Xstore’s coming soon demos” – please provide URLs of the desired pages.

If a page was created using WPBakery the next video will be helpful – https://youtu.be/wkIKN2IyEZI
In case, you are using Elementor, it is not recommended to activate WPBakery at the same time.

“Also the coming soon element is no more available I guess.” – where did you see this element? We have only Countdown timer – https://xstore.8theme.com/elementor/demos/minimal-fashion02/countdown-element/

Best regards,
8Theme’s Team

Dear, Charles Siritho,

Thank you for your response with FTP access.

We have previously requested a video detailing the issue you are experiencing, however, we have not yet received this in your responses. Please refer to the following link for reference: https://prnt.sc/hsRsDoI1WbZt

Our team is eager to assist you, but we require your cooperation to do so effectively. We kindly request that you record a video of the problem, allowing us to replicate your actions step by step.

Additionally, to facilitate further testing, we ask that you create a test product that we can purchase at no cost (or without the need for a credit card or PayPal). This will enable us to reach the stage where the issue arises.

We eagerly await your response, along with the requested video.

Kind Regards,
8theme team

Hello, Nancy,

Great! You’re welcome!

Kind Regards,
8theme team

Hello, Aryanna_p,

We appreciate your prompt response.

Try to add the next custom CSS to your Theme Options → Theme Custom CSS → Global CSS and check then:

.et_b_header-menu li.menu-open-by-click.opened>.nav-sublist-dropdown:not(.nav-sublist), .et_b_header-menu:not(.header-secondary-menu) .item-design-dropdown li:hover>.nav-sublist>ul, .et_b_header-menu:not(.header-secondary-menu) li:hover>.nav-sublist-dropdown:not(.nav-sublist), .site-header .etheme_widget_menu .item-design-dropdown li:hover>.nav-sublist>ul, .site-header .etheme_widget_menu li:hover>.nav-sublist-dropdown:not(.nav-sublist), .site-header .widget_nav_menu .menu>li .sub-menu {
    animation-name: et-custom-menu-anim;
}
@keyframes et-custom-menu-anim {
    0% {
        -webkit-transform: translateY(-12px);
        transform: translateY(-12px);
        opacity: 0;
    }
    100% {
        -webkit-transform: translateY(0);
        transform: translateY(0);
        opacity: 1;
    }
}

Example of result → https://gyazo.com/0b57f702b9b1f5060c6bd81bb842ae1b

Kind Regards,
8theme team

Hello @ljimenez,

1/ “but that content zoom, will get all content bigger, i just want the icon of menu” – yes, but other elements have their own Content Zoom settings too. For example – https://prnt.sc/6fH2gM2vi6bV , and so on.

2/ We added “!important;” , please check now https://prnt.sc/Y547wkyAWJzV

Best regards,
8Theme’s Team

Hello, Pit,

Thank you for your response.

You provided Shop page URL via the Private content area, so you should be able to rename it.

Could you provide temporary wp-admin access? We need to check your settings.

Kind Regards,
8theme team

Hello @ljimenez,

Thank you for your response.

1/ You have the ability to modify the “Content Zoom (%)” by navigating to the Header Builder and selecting Top Header.

2/ Please find below the custom CSS code that can be utilized:

.et-burger:before {
    content: url("https://staging.vgaraje.com/wp-content/uploads/2023/08/ic_menu.svg");
}

Best regards,
8Theme’s Team

Hello, Simplist,

Thank you for your response.

Vertical or horizontal gallery?

Please provide URL of a product from your site.

Kind Regards,
8theme team

Hello @ljimenez,

Thank you for your response.

We kindly request you to review the modifications we have recently implemented in the Header Builder settings.

Best regards,
8Theme’s Team