Hello, Nedimzidane,

Header Builder > Main Menu > Content Zoom (%)

Kind Regards,
8theme team

Hello, Anand,

You’re welcome!

Kind Regards,
8theme team

Hello, @coffeedog,

Yes, you will be able to delete the Loco translate plugin.

Kind Regards,
8theme team

Hello, M Project,

Thank you for contacting us and for using XStore.

1/ The next custom CSS code can be used:
body.single-product {background-color: red !important;}
Theme Options > Theme custom CSS.

2/ Please temporarily disable: Menu cache, Static blocks cache, and Remove Query Strings From Static Resources. These can be found under Theme Options > Speed Optimization.

Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance.

Kind Regards,
8theme team

Hello, Vedad07,

Thank you for getting in touch with us.

Header builder > Search > SEARCH RESULTS PAGE > Sidebar Position.

Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance.

Kind Regards,
8theme team

Hello, Nedimzidane,

Thank you for contacting us and for using XStore.

You can edit paddings via Header Builder > Main Menu > Computed box.

Kind Regards,
8theme team

Hello, Atahan,

We appreciate your prompt response.

Please update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Also, make sure that the problem is not caused by a 3rd-party plugin or your custom changes in files.

Let us know the results.

Kind Regards,
8theme team

Hello, Anand,

We appreciate your prompt response.

Why exactly you can’t edit mentioned settings?
Please describe the problem in more detail. Provide temporary wp-admin access, so we can take a closer look at your settings.

Kind Regards,
8theme team.

Hello, M Arsal,

You did changes in parent and child theme files, we can’t be responsible for custom changes.
In a result of parent theme update your custom changes will be overwritten, so create a backup first, then do the update by yourself in the next way:
– download XStore from https://www.8theme.com/account
– go to Appearance > Themes > Add new > Upload and Install the archive (Replace active with uploaded). In a result, XStore on your site will be updated.

Kind Regards,
8theme team

Hello, M Arsal,

Thank you for contacting us and for using XStore.

Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

As we can see, you updated Core plugin but not the theme. You renamed the theme, so you will need to update theme manually – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Also, it seems you edited the functions.php file of the child theme, which also, can be the reason for the problem. Download child theme from this page https://www.8theme.com/downloads/ and compare functions.php files.

Kind Regards,
8theme team

Hello, @coffeedog,

Thank you for contacting us and for using XStore.

Please submit a new topic for your question – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, Marquand,

Thank you for contacting us and for using XStore.

To fix the problem, you need to reset the header content (via Theme Options > Header builder > Reset header builder) and then add elements again. You will not lost settings of elements, just need to set elements to desired positions after the reset.

Kind Regards,
8theme team

Hello, Atahan,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

2/ Make sure that your custom changes in files (in case such were done) are not the reason for the problem.

Let us know the results.

Kind Regards,
8theme team

Hello, Ruth89,

Here is what we can see on your site https://ladykiller.nl/gespreksstarters/ from mobile – https://prnt.sc/grg8vA8yessR
Isn’t it correct?
Please clear cache of your mobile browser and check one more time. Or describe the problem in more detail for our better understanding.

Kind Regards,
8theme team

Hello, Atahan,

Thank you for getting in touch with us.

Please provide FTP access also.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team