Search link shows non english characters

This topic has 2 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Rose Tyler

  • Avatar: atahan
    atahan
    Participant
    August 9, 2023 at 08:29

    Hello,

    link shows non english characters like this: https://prnt.sc/ySejb8vMcZpu

    So, it may cause problems for seo in the next steps. Even if your product name was not an English character, the product link was an English character, but this was not the case on this site. How can i fix it?

    Thanks.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2023 at 08:49

    Hello, Atahan,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

    2/ Make sure that your custom changes in files (in case such were done) are not the reason for the problem.

    Let us know the results.

    Kind Regards,
    8theme team

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