Also, you can contact your hosting provider and ask for assistance from their side also, because “redirected the DNS to the hosting” is not directly related to the theme. They may have a backup for you, or maybe they already faised a similar situation with other customers.

Did you try re-select fonts via Theme Options, and uploading the required custom Fonts as we mentioned above?

Kind Regards,
8theme team

Hello, Vedad07,

Please, check now!
We added for you next code snippet to child-theme/functions.php

add_filter('etheme_page_config', function($layout) {
    if ( class_exists('WooCommerce') && get_query_var('et_is-woocommerce-archive', false) && !woocommerce_products_will_display() ) {
          set_query_var('et_cat-sidebar', 'without');
          $layout['sidebar'] = 'without';
    }
    return $layout;
});

Kind Regards,
8theme team

Hello, Marquand,

Could you, please, provide temporary wp-admin access?

Kind Regards,
8theme team

Hello, @ljimenez,

Thank you for contacting us and for using XStore.

1/ Change the location of translation files for the Core plugin https://prnt.sc/Xm_nNRP7Ule- into /wp-content/languages/plugins folder.

2/ Rename https://prnt.sc/fCCVYoLlEKGp to xstore-es_ES.po and more files into /wp-content/languages/themes/ folder via FTP.

Kind Regards,
8theme team

Hello, Hash2wear,

Please provide us with temporary wp-admin access, so we can check your settings.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Riccardo,

Thank you for getting in touch with us.

https://prnt.sc/_CtEqcqjH9V6
Unfortunately, our Dashboard->Sales Booster->Quantity Discounts functionality is not compatible with subscriptions.
This is because any change in the subscription price results in its conversion to a regular product.
Currently, we have disabled this option.

Kind Regards,
8theme team

Hello, Henrik,

You can still create attributes https://prnt.sc/izlvA4Gv-UvZ and add them for products https://prnt.sc/TieKbyNjJHA9 (not used for variations), the result will be – https://prnt.sc/vvUynQoFqLKb > https://prnt.sc/M7K3keXkmRea

Kind Regards,
8theme team

Hello, Arbadev,

https://prnt.sc/X0nclCoZIsZp – it shows that you edit Home page right now, so we can’t edit it at the same time.

Kind Regards,
8theme team

Hello, Alimrangpby,

We downloaded XStore from this page https://www.8theme.com/downloads/ and uploaded in on your site via Appearance > Themes.

Please do not update the Core plugin before the theme update next time.

Kind Regards,
8theme team

Hello, Youcef,

Thank you for your response.

We can’t connect to FTP. Please check the credentials.

Kind Regards,
8theme team

Hello, Vedad07,

Thank you for your response, but we can’t connect.
Please check – try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.
Is there a restriction by ip or something else that doesn’t allow us to connect?

Kind Regards,
8theme team

Hello, Henrik,

Thank you for getting in touch with us.

In order to troubleshoot the issues you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

If it is not the fault of the plugins, please provide temporary wp-admin access, so we can check your settings.

Kind Regards,
8theme team

Hello, Henrik,

Thank you for contacting us and for using XStore.

You can add filters to the sidebar via Appearance > Widgets > Shop sidebar.

Create attributes for products https://woocommerce.com/document/managing-product-taxonomies/ then you will be able to use filters by attributes widgets.

Also, watch this video about our variation swatches – https://youtu.be/LgzC4iK-j6A

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Marquand,

Thank you for your response.

Theme Options > Styling > ALERTS > Background Color for Success.

Kind Regards,
8theme team

Hello, @Aiyub,

In this case, go to Plugins > disable Wishlist plugin, then go to Theme Options > WooCommerce > enable our Wishlist – https://youtu.be/ZyjZ-vCx0pE

Kind Regards,
8theme team