There is only a Product Tag Cloud WooCommerce widget available. If you want to get a filter, contact support WooCommerce, please.
Also, please post the request on – https://www.8theme.com/taskboard/
We will consider the implementation. Please describe whether you would like to have the appearance of a filter by tags with checkboxes or as real tags currently with borders. Should the appearance be as selective as attributes or as button tags?
Single Product Builder > Multiple templates > Create a new template and set it for a particular category via Conditions.
“Also, I’m trying to include size guide element at product page but page is completely getting messy and other elements getting broken.” – what exactly is broken and is displayed fine when the size guide element is deleted?
Please provide temporary wp-admin access, so we can check your settings.
Kind Regards,
8theme team
Rose Tyler
Support staff
September 24, 2023 at 09:22
Hello, Alyvalco,
Thank you for contacting us and for using XStore.
Could you provide URL of product page from your site and temporary wp-admin access?
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
Kind Regards,
8theme team
Rose Tyler
Support staff
September 24, 2023 at 07:08
Hello, GTP,
Do you mean an item in the menu or multivendor functionalities?
Please provide URL of your site and temporary wp-admin access, so we can take a closer look.
Kind Regards,
8theme team
Rose Tyler
Support staff
September 24, 2023 at 07:06
Hello, Ecommercedev,
Thank you for contacting us and for using XStore.
Theme Options > Header builder > Header main > Computed Box > set 0px padding top and bottom, Main menu > Computed Box > set 25px padding top and bottom.
Kind Regards,
8theme team
Rose Tyler
Support staff
September 24, 2023 at 07:01
Hello, Ecommercedev,
We appreciate your prompt response.
One of the plugins causes this situation, please use the next custom CSS code:
.single-product-builder form.cart > div {
width: 99%;
}
Please provide us with a video and screenshots.
Upload them on a filesharing service, for example – https://wetransfer.com/ , and provide us with URLs.
Best Regards,
8Theme’s Team.
Please contact administrator for this information.
We wish to inform you that your inquiry will be forwarded to another specialist for a more detailed review.
We apologize for the delay, as our developers are currently handling a high volume of requests.
We kindly request your patience during this time and advise against changing your access.
We trust that the information provided will be of significant assistance to you.
Kind Regards,
8theme team
Rose Tyler
Support staff
September 23, 2023 at 16:02
Hello, Ecommercedev,
Our reply time may vary depending on the number of requests and is up to 24 hours Monday-Friday and up to 48 hours on weekends. But is usually faster than that. Our developers team will be available after the weekend only.
We have already provided the custom CSS code. Currently, there is no superior solution available. We kindly request you to utilize the custom code or deactivate the sticky option.
We always strive to provide the best possible assistance, however, there are rare instances where a solution is not available, unfortunately.
@media only screen and (min-width: 993px) {
.element-rVLMz.et_column {
max-height: 80vh;
overflow: auto;
}
}
Kind Regards,
8theme team
Please contact administrator for this information.
Theme Options > WooCommerce > Shop > Desing products > Select elements to show. If you want to display more information, we would recommend you contact support of the WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/
Kind Regards,
8theme team
Rose Tyler
Support staff
September 23, 2023 at 15:48
Hello, GTP,
Thank you for contacting us and for using XStore.
Create a static block with a Tabs element and show it on the Shop page via Theme Options > WooCommerce > Shop > Shop page layout > Banner Content.
There is no such option, unfortunately.
We encourage you to post your request on our Taskboard at https://www.8theme.com/taskboard/. If your request garners sufficient support from other customers, our development team will consider incorporating it in one of our future updates.
