Hello, Mickmickmick,

Thank you for getting in touch with us.

Here is our changelog – https://prnt.sc/8ri6GhHi_nFr https://xstore.8theme.com/update-history/
Please update the theme to 9.2.1 version.

Kind Regards,
8theme team

Hello, @Marco A Jimenez,

We can’t log in https://prnt.sc/sCdh7276GfNA Please check and provide the correct credentials.

We can’t connect https://prnt.sc/l8SGdsxQusOT Please check and provide the correct credentials.

Best Regards,
8Theme’s Team.

Hello,

You’re welcome!

Best Regards,
8Theme’s Team

Hello, Rich Kil,

We’ve checked and it works fine on your site – https://prnt.sc/99_lgY07pn4H

Kind Regards,
8theme team

Hello, Divorah,

Thank you for your response.

The home page from the demo has a few banners, for example – https://prnt.sc/oC6SwXpuMCHK > https://prnt.sc/fDfgUSjpZZwP

Kind Regards,
8theme team

Hello, Divorah,

Please check your Home page now. We’ve re-selected some images in the settings of elements.
As we can see demo images were imported, but you have a lot of other content, so it seems a conflict appeared, so now you may need to edit demo content and re-select images, or maybe delete demo products as you already have your own.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Our reply time may vary depending on the number of requests and is up to 24 hours Monday-Friday and up to 48 hours on weekends. But is usually faster than that. Our developers team will be available after the weekend only.

Kind Regards,
8theme team

Hello, Divorah,

Thank you for contacting us and for using XStore.

It looks like not all images were imported, please go to XStore > Import demos > find the demo you already imported > Import > do not do full import https://prnt.sc/_LtKb7digCZt , do import of Media only this time https://prnt.sc/pCiVRVxxjxR9 and check the result on frontend.

In case further assistance is needed, please provide temporary wp-admin access.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Rich Kil,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Header Builder > Menu > select menu.

Dashboard > Appearance > Menus > edit menu.

Kind Regards,
8theme team

Hello,

The new 9.2.1 version of the theme will contain the fix for the 2 icons.

If after the update and clearing cache the problem persists on your site, provide temporary wp-admin and FTP access.

Kind Regards,
8theme team

Hello,

For us, this tester doesn’t show results on your site.
Please try to add the next custom CSS code, clear cache and check the result (provide a screenshot as you did before):

@media only screen and (max-width: 768px) {
    .content-product .products-page-cats {
    font-size: 1.7rem;
}
}
@media only screen and (max-width: 768px) {
.footer .footer-widgets .et-menu-list .menu-title {
    font-size: 30px !important;
}
}

Kind Regards,
8theme team

Hello, Justnow,

Thank you for getting in touch with us.

Private Content

Kind Regards,
8theme team

Hello, Artibdfl,

We wish to inform you that your inquiry will be forwarded to another specialist for a more detailed review.
We apologize for the delay, as our developers are currently handling a high volume of requests.

Kind Regards,
8theme team

Hello, Rich Kil,

Thank you for contacting us and for using XStore.

Go to Dashboard > Static blocks > edit Footer block sign Elementor.

Here is a video tutorial – https://youtu.be/dedHEO443nE?feature=shared

Kind Regards,
8theme team

Hello, Rich Kil,

Thank you for choosing XStore as your WooCommerce WordPress theme.

In order to change the Logo image, please go to Theme Options > Header Builder > Logo.

Also, watch our videos here – https://www.youtube.com/c/8theme/videos

Kind Regards,
8theme team

Hello, Joebuston,

We appreciate your prompt response.

Custom CSS code can help you to hide the text only from homepage but keep it on /shop.
Did you test the code we provided you?

Kind Regards,
8theme team