Hi, as written in the object, we started getting a php fatal error (which partially breaks the site rendering) after one of our orders got refunded today. Don’t know if it matters, but it was a partial refund and not a complete one.
After investigating, php log reports show the following error:
[10-Oct-2023 19:56:33 UTC] PHP Fatal error: Uncaught Error: Call to undefined method Automattic\WooCommerce\Admin\Overrides\OrderRefund::get_shipping_first_name() in *********/wp-content/plugins/et-core-plugin/packages/sales-booster/sales-booster.php:539
I’m attaching a complete log in the private content area.
At the moment I’ve solved the problem by temporarily disabling the Fake sale popup.
Any patch would be appreciated. If you tell me what I need to change I can apply the fix manually.
Thank you for contacting us and for using XStore.
Could you provide URL of site, temporary wp-admin, and FTP access? We need to check the problem more deeply.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.
As requested, additional info in the private area.
We wish to inform you that your inquiry will be forwarded to another specialist for a more detailed review.
We apologize for the delay, as our developers are currently handling a high volume of requests.
Changes were done in et-core-plugin/packages/sales-booster/sales-booster.php and the fix will be included in the next theme update.
Hi, i’ve installed the update and the patch yesterday. You probably didn’t put the fix there as well, since something got overriden and the problem happens again.
Site accesses i’ve provided you with are still valid. Fake sale popup has been temporarily disabled to solve the problem.
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