Hello, ElenHub,

Yes, this https://prnt.sc/Tch9XAKZM6Qc is visible till you edit the description using Elementor the first time, for example, please create a new product on your site and you will see https://prnt.sc/EPXi8xD_HURO
We should repeat that this situation is independent of the theme, you need to contact Eleemntor support if you want to discuss this behavior further.

Kind Regards,
8theme team

Hello, Adam,

8/ Storefront theme (not our theme, but default WooCommerce theme) – https://prnt.sc/ThUa6tmS1ckS (no block displayed but it is added in code -> https://prnt.sc/awjtWPcg1AO9)
Single product (not any builder) – https://prnt.sc/NAJQNmE1PLHx (no block displayed but it is added in code -> https://prnt.sc/dLya3JbpaAyU)
Single product (customizer builder) – https://prnt.sc/buo2xQd4KM8i (neither block displayed not added in code)

To display such block in Single Product Builder (customizer builder) or Single Product builder in Elementor editor we created for your own shortcode.
We have added to your child-theme/functions.php next code to create your own shortcode to display gateway information -> https://prnt.sc/AlAe5cW4-IPH

if ( class_exists('WC_Gateway_Clearpay') ) {
    add_shortcode('etheme_clearpay_product_page_info', 'etheme_clearpay_product_page_info');

    function etheme_clearpay_product_page_info() {
        $gateway = WC_Gateway_Clearpay::getInstance();
        ob_start();
            $gateway->print_info_for_product_detail_page();
        return ob_get_clean();
    }
}

We added html block01 to the content of SPBuilder (customizer) -> https://prnt.sc/ZIdq0-WmLMKE with content [etheme_clearpay_product_page_info]. Not it is displayed on frontend just the same as with the default StoreFront theme -> https://prnt.sc/LmmIMpUZHgTp

We think that is it because of the js script issues that are not related to our theme -> https://prnt.sc/Eclh4-2t9sAq because there is the same error with the default StoreFront theme as well -> https://prnt.sc/1efTMg0gZoTB. To fix the issue you can contact your hosting provider or try to reinstall WordPress (https://prnt.sc/OX10xExehwKd) on your staging (sometimes it helped our customers to fix similar js errors). In case you decide to reinstall make sure you have a fresh backup of your website.

16/ Product Archives element – is available when creating a Product Archive template. It will not work on non-product archive pages like Home, About Us, Contact us etc.

Products element can be replaced by Products Grid element – https://prnt.sc/fgDY89ImUG7f

Also, we have a separate Product Filters element that can be added on custom pages, like Home, – https://xstore.8theme.com/elementor/demos/book-store/

Kind Regards,
8theme team

Hello,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please provide URLs of pages that you test and which have this issue.

Kind Regards,
8theme team

Hello,

We appreciate your prompt response.

We’ve checked your site, created templates https://prnt.sc/B-mvu99anhFb are not set to display, so the Shop page takes settings from Theme Options and page layout settings, so we’ve set – https://prnt.sc/Lo9BPw547VHJ + https://prnt.sc/t_tfVlMshNVd
Please check now.

Kind Regards,
8theme team

Hello, Aminadab Cruz,

Thank you for contacting us and for using XStore.

1/ https://prnt.sc/coyhyswXO7u_ > https://prnt.sc/uwf3y12-oIc7

2/ “Addresses” comes from WooCommerce plugin, you need to contact their support.

3/ https://prnt.sc/SrPGFuuZyiUO > https://prnt.sc/C7fuxSJKGjO9 Also, we’ve disabled the cache plugin on your site to be able to see changes, you will be able to enable the cache plugin later.

4/ Please provide URL of page with the problem.

Kind Regards,
8theme team

Hello,

The import is not needed, you just need to add this element https://prnt.sc/HxBG6Hiowr7Z into the desired woocommerce page content when you edit this page using Elementor. Do you face any problem with this?

Why do you want to insert breadcrumbs into a static block? Please describe your goal, so we can assist you.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Jhen,

Thank you for getting in touch with us.

1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with Royal. You can refer to the following link for a list of included plugins: https://www.8theme.com/demo/docs/royal/Plugins/Included_Plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

2/ Please check how it works when the Storefront theme is activated (Appearance > Themes). Let us know the result.

Kind Regards,
8theme team

Hello, Muhamed,

Thank you for contacting us and for using XStore.

WooCommerce > Settings > Products > select Shop page.

Kind Regards,
8theme team

Hello, Pronto Pasta,

” but they have whitelisted 136.243.62.54 for the next two hours in hopes of resolving this. ” – did you test the plugin update within that 2 hours? What was the result?
Have you gotten an answer from hosting on why “your server is not receiving or transmitting any data from our server.”?

Kind Regards,
8theme team

Hello, Bequickly,

Thank you for contacting us and for using XStore.

1/ You did not provide temporary wp-admin access here on the forum.

2/ The border is added by this custom CSS code – https://prnt.sc/HUVWTfgZfO4y , so change the code or delete it.

Best Regards,
8Theme Team.

Hello,

“Yes, definitely.. ” – ok, the fix will be included in the next update.

“and a section to make the site completely unified pismu? The best conditions for google and speed of crawling” – please describe in more detail what you mean and what you expect from our side.

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

This demo https://xstore.8theme.com/elementor/demos/niche-market04/product-category/material/ doesn’t use the Elementor to create a category and single product pages.

You are using our builders for these pages, so just add this element https://prnt.sc/HxBG6Hiowr7Z and configure it depending your needs – https://prnt.sc/m7Mh3D9KZMzf

We hope this information is helpful.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Could you please wait for the next theme update?

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Please check – https://elementor.com/help/how-to-move-sections-in-elementor/

Kind Regards,
8theme team

Hello, Pronto Pasta,

Please provide FTP access also.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team