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Some problems with the design in my page

This topic has 6 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Rose Tyler

Aminadab Cruz

Participant

November 1, 2023 at 22:44

Hi, there.
I’m having another design problems in my web, specially with the translations. I have already changed the theme user, core and woocomerce translation with Loco Translator, but with this items I haven’t had any result.
1. When the Favorites and Comparator page are empty the button “return to shop” still in English, and I haven’t found how to change it.
2. In the account information, the menu keeps addresses in english, even though I have translated the word in Loco (maybe I haven’t translated the correct string, and I don’t remember exactly where I translated the others).
3. I can’t change the categories title in the shop wigdet, it remains in English, as you can see in the private area.

Other problem is with the interface in Elementor and Xstore blocks.
As you can see in this picture: https://1drv.ms/i/s!AuhrvFN2_vtcg7g6W3kj_FbaEeAtAA?e=J2G7pe
The icon for adding to the cart doesn’t appears, and when you hanover the space where the icon should be it only appears the text for adding to cart but no the icon. I’ve tried change it in Elementor, and even though it gives me the option to place the icon instead of the text, it never appears. It happens in all Xstore blocks for products being editated with Elementor.

If you need access to check what I’m talking about I shared with you the access to the website in the private area.

Thank you.

Please, contact administrator
for this information.

#372272 Copied Theme version: 9.2.2

5 Answers

Rose Tyler

Support staff

November 2, 2023 at 09:40

Hello, Aminadab Cruz,

Thank you for contacting us and for using XStore.

1/ https://prnt.sc/coyhyswXO7u_ > https://prnt.sc/uwf3y12-oIc7

2/ “Addresses” comes from WooCommerce plugin, you need to contact their support.

3/ https://prnt.sc/SrPGFuuZyiUO > https://prnt.sc/C7fuxSJKGjO9 Also, we’ve disabled the cache plugin on your site to be able to see changes, you will be able to enable the cache plugin later.

4/ Please provide URL of page with the problem.

Kind Regards,
8theme team

#372302 Copied

Aminadab Cruz

Participant

November 6, 2023 at 21:29

Hi, there.
Here’s the URL where you can see the problem in action.

As you can see the icon for shopping bag doesn’t appear, only the text. It happens in all widgets from Xstore in all pages I place them. In the main page I have take them off cause i doesn’t look aesthetic.

Thank you.

Please contact administrator
for this information.

#372755 Copied
Rose Tyler

Support staff

November 7, 2023 at 16:29
Hello, Aminadab Cruz,

1/ We appreciate your prompt response, but we can’t connect FTP:
```
Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Could not connect to server
```
Please check it. Try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.
Is there a restriction by IP or something else that doesn’t allow us to connect?

2/ We can see other problems https://prnt.sc/sLNSlSR-PSRn https://prnt.sc/seEE0z4tc35r That can be independent of our theme. Please try to contact your shipping provider and ask for help there too.

Kind Regards,
8theme team
#372887 Copied
Aminadab Cruz

Participant

November 13, 2023 at 21:35

Hi, here’s the new account.
It wasn’t working until now.
I haven’t solved the shipping problem but I will. Thank you.
Sorry for the delay.

Please contact administrator
for this information.

#373654 Copied

Rose Tyler

Support staff

November 14, 2023 at 16:28

Hello, Aminadab Cruz,

https://prnt.sc/QzxL9DpwAeg1 – please check now. Changes were done in et-core-plugin/app/controllers/elementor/general/product-grid.php & et-core-plugin/app/controllers/elementor/general/product-carousel.php and will be included in the next update.

Kind Regards,
8theme team

#373757 Copied
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