Hello,

Thank you for contacting us and for using XStore.

Do you use Elementor? Please check Product Categories element – https://xstore.8theme.com/elementor/demos/minimal-fashion02/product-categories-element/

Kind Regards,
8theme team

Hello, TimN2408,

Thank you for contacting us and for using XStore.

We would recommend you set width and height in settings – https://prnt.sc/Om792FWDODn3 for all items.

Kind Regards,
8theme team

Hello, PAC,

Thank you for contacting us and for using XStore.

Please provide URL of page and temporary wp-admin access, so we can take a closer look.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Focu5,

Please change the previous code in Theme Options to:

.product-view-light .switcher-wrapper {
    height: 60px !important;
}
.product-view-light.et_cart-on .content-product:hover .price-switcher {
    transform: none !important;
    -webkit-transform: none !important;
}
.product-view-light .price-switch {
    height: 25px !important;
}

Kind Regards,
8theme team

Hello, Nicola,

Thank you for contacting us and for using XStore.

We can’t see your screenshot, unfortunately. Please provide a new one.

Could you provide URL of your site and temporary wp-admin access?

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ – Translation files of the theme should be placed in /wp-content/languages/themes/ folder,
plugins, like Core plugin, in /wp-content/languages/plugins folder, with correct names, for example, for XStore theme: xstore-el.po, and xstore-core-el.po for XStore Core plugin.

Kind Regards,
8theme team

Hello, Adam,

We appreciate your prompt response.

1/ We’ve checked from mobile and we do not see the problem – https://prnt.sc/9pgMtOEelUfN
However the Static block cache is not a required option, if you feel that in some cases it causes problems, just disable it.

Kirki plugin is not required and can be disabled. XStore Core plugin already contains code from Kirki that is required, so no need in the separate plugin.

2/ You’re welcome!

3/ You’re welcome! It will not be included because that works fine for most customers, and the custom code in the child theme is required in specific cases only.

Kind Regards,
8theme team

Hello, Turbo121,

Thank you for contacting us and for using XStore.

Do you mean on Shop page? custom CSS code can be used.
Could you provide URL of the Shop page from your site?

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Please provide URL of the product where the problem is visible.
What browser do you use?
We’ve checked a random product on your site from the Chrome browser and we do not see the problem.

Please provide temporary wp-admin access also.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello,

Thank you for getting in touch with us.

All available settings can be found in Sales Booster > Floating Navigation Panel. Also, custom CSS code can be used to change styles.

Kind Regards,
8theme team

Hello, Nicolo,

Thank you for contacting us and for using XStore.

This button was added by a 3rd-party plugin, so you need to contact support of that plugin to get assistance.

We hope for your understanding.

Kind Regards,
8theme team

Hello, Adam,

Thank you for contacting us and for using XStore.

1/ We do not see this problem right now – https://prnt.sc/meuF648uEgrk Please clear cache of your browser and check one more time.

Kirki Customizer Framework plugin is activated on your site, it may conflicts with our XStore Core plugin, so we would recommend you to disable Kirki.

2/ Theme Options > Blog > Blog layout > Sidebar Only For Blog Page > set On.

3/ Please try to add the following code to your child-theme/functions.php:
add_filter( 'etheme_breadcrumbs_shop_step', '__return_false', 999);

Kind Regards,
8theme team

Hello, Tran Jobs,

Thank you for contacting us and for using XStore.

1/ “FAKE SALE POPUP feature does not work and cannot be changed,” – please clear the cache of your browser and check then. It can be a cache issue after the update.

2/ Please provide URL of page where we will be able to see both buttons on your site.
By default the buy now button should not be shown on mobile in the sticky panel, it can appear in case you are using a cache plugin or CDN.
We can offer you to hide the button using custom CSS code.

Kind Regards,
8theme team

Hello, Focu5,

Thank you for contacting us and for using XStore.

Please test different Design Types in Theme Options > WooCommerce > Shop > Products design.
OR use custom CSS code (Theme Options > Theme custom CSS):

.product-view-light .switcher-wrapper {
    height: 60px;
}
.product-view-light.et_cart-on .content-product:hover .price-switcher {
    transform: none;
    -webkit-transform: none;
}
.product-view-light .price-switch {
    height: 25px;
}

Kind Regards,
8theme team

Hello, CodedP,

Thank you for getting in touch with us.

1/ We can’t log in – https://prnt.sc/mlS3ecj1JEWs Please provide the correct credentials.

2/ Update the theme and plugins – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear cache after the update (browser, plugins, CDN cache).

3/ We suggest that you turn off the Mobile Content Optimization option (Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other.

4/ Provide URLs of appropriate pages for your complaints.

5/ Try an online solution for “Disallowed attribute or attribute value present in HTML tag.”, for example – https://wordpress.org/support/topic/disallowed-attribute-or-attribute-value-present-in-html-tag-27/

Kind Regards,
8theme team