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Brand filter is not working……………………………..

This topic has 8 replies, 2 voices, and was last updated 6 months ago ago by Rose Tyler

Diana Nikolova

Participant

November 7, 2023 at 09:04

Hello, can you check this problem

https://prnt.sc/PD6k-8Ot-MRB

Please, contact administrator
for this information.

#372801 Copied Theme version: 1.0 WooCommerce version: 7.5.1

7 Answers

Rose Tyler

Support staff

November 7, 2023 at 09:54

Hello, Diana Nikolova,

Thank you for contacting us and for using XStore.

We are pleased to inform you that your issue has been resolved. Please clear your browser cache and check back to your site. We have replaced the brand attribute slug, which has resolved the issue – https://prnt.sc/40vRUvjeEicg

Kind Regards,
8theme team

#372809 Copied

Diana Nikolova

Participant

November 8, 2023 at 11:08

Thanks, could you please check the combination of filter brand and color together are not working

#372993 Copied

Rose Tyler

Support staff

November 8, 2023 at 11:50

Hello, Diana Nikolova,

Fixed via WooCommerce – https://prnt.sc/sslVIc0sgfjd https://prnt.sc/e9QXmSn9tRfT

Also, we would recommend you contact your hosting provider and fix the memory error. We’ve added a screenshot into the Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#373003 Copied

Diana Nikolova

Participant

November 8, 2023 at 12:48

Thank you! Last question, can I set brand list, but not in carousel view?

#373019 Copied

Rose Tyler

Support staff

November 8, 2023 at 12:56

Hello, Diana Nikolova,

You’re welcome!

There is no such option, right now, please submit a request here https://www.8theme.com/taskboard/ , so our dev team read it.

Kind Regards,
8theme team

#373023 Copied

Diana Nikolova

Participant

November 8, 2023 at 17:54

I wrote it, thanks!
Any idea why the category description appears in this position, can I move it

https://prnt.sc/AbMs0uLZIhGR

#373070 Copied

Rose Tyler

Support staff

November 8, 2023 at 19:26

Hello, Diana Nikolova,

We appreciate your prompt response.

Theme Options > WooCommerce > Shop > Shop page layout > Banner Position.

Kind Regards,
8theme team

#373079 Copied
Tagged: brand filter issue, fix woocommerce filter, woocommerce brand filter, woocommerce theme, wordpress theme error, wordpress troubleshooting
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