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Topic: ADDING PRODUCT GALLERY IMAGES DISTORTS PRODUCT DISPLAY IN SINGLE PRODUCT VIEW

Ola

Participant

November 7, 2023 10:59 am

Hello there am having issue with posting products with a feature images and gallery images ..as soon as i update a product with gallery images the whole image display gets distorted for some reason kindly assist
Site URL: hidden
Theme version: .9.2.3
WooCommerce version: 8.2.1

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support staff only.

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Rose Tyler

Support staff

November 7, 2023 11:53 am

Hello, Ola,

Thank you for contacting us and for using XStore.

The problem can be caused by one of the 3rd-party plugins on your site.

We can see a critical error on your single product page right now.
Please enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Kind Regards,
8theme team

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Ola

Participant

November 7, 2023 12:00 pm

i have activated debugging mode

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Ola

Participant

November 7, 2023 12:08 pm

The site was working before i sent the note

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Rose Tyler

Support staff

November 7, 2023 1:39 pm

Hello, Ola,

As we can see, there is no problem on the single product page now.
Have you solved the problem?

Kind Regards,
8theme team

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Ola

Participant

November 7, 2023 3:28 pm

Yes I deactivated afew plugins and things got back okay .

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Rose Tyler

Support staff

November 7, 2023 3:47 pm

Hello, Ola,

Thank you for letting us know.

Kind Regards,
8theme team

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