Hello, Photonic,

We appreciate you contacting us.

We would like to inquire if you are currently utilizing the Kirki plugin. If so, kindly deactivate it as an initial troubleshooting step.

Should the issue persist, we would request that you grant us temporary access to your wp-admin. This will enable us to conduct a thorough examination of the matter and offer the necessary assistance.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, Ziga32,

Thank you for reaching out to us and bringing this issue to our attention.

Please could you verify the functionality on this page – https://xstore.8theme.com/studio/ Does it work better?

Kind regards,
The 8Theme Team

Hello, HadiHassoun,

We appreciate your prompt response.

Fixed. Please clear cache and check now, we’ve disabled this option for your mobile menu items – https://prnt.sc/rhbS0WGKf7vb

Kind Regards,
8theme team

Hello, EmporioWeb,

We kindly request that you provide us with temporary wp-admin and FTP credentials to facilitate necessary support and maintenance activities.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

We appreciate your cooperation in this matter and assure you that your credentials will be handled with the utmost confidentiality and care.

Best Regards,
8Theme’s Team

Hello, Nancy,

Thank you for contacting us and for using XStore.

We can’t log in https://prnt.sc/isIfC5PLq5Xa , please temporarily disable 2FA.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, Dagne,

We appreciate your prompt response.

Kindly proceed with downgrading the PHP version to 8.1. Your hosting provider should be able to assist you with this process. Once completed, please inform us whether this has resolved the issue.

Best regards,
The 8Theme Team

Hello, Dagne,

Thank you for reaching out to us with your concern.

1/ Navigate to Elementor > Tools > Regenerate CSS & Data.

2/ Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin and CDN, we recommend temporarily disabling them.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

Best regards,
The 8Theme Team

Hello, Hafunerix,

Thank you for contacting us and for using XStore.

1, 2/ Custom CSS code can be used to change the height and font-size of mentioned buttons, for example, add the next code in Theme Options > Theme Custom CSS:

.et_element .mini-cart-buttons .button {
    padding: 30px;
    font-size:30px !important;
}

3/

.et_element .product_list_widget li .product-title a {
    font-family: 'Poppins';
}

4/ For further customization, we recommend reviewing the settings available under ‘Theme Options’ > ‘Typography’, ‘Theme Options’ > ‘Style’ > ‘Buttons’, and ‘Theme Options’ > ‘Breadcrumbs’. Should you encounter any difficulties in achieving the desired appearance through these settings, we are more than willing to assist you with additional custom CSS code.

Best regards,
The 8Theme Team

Hello,

You’re welcome!

1/ Please check https://prnt.sc/if4dH8boVWKN maybe this is what you are looking for.

2/ There is no such option for Select type of variation swatches, unfortunately.

However, if you wish our developers team can personally assist you via our customization service (paid). To get started, please follow this link to send us your requirements – https://www.8theme.com/account/#etheme_customization_panel , and we will prepare a detailed estimate for the customization work. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.
Customize your website to suit your needs and make it stand out with our expert dev team.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, TopGuides,

We appreciate your prompt response.

Please check the next examples: https://prnt.sc/OZLgy6grqG0p

https://prnt.sc/8akdwQEM6hvO > https://prnt.sc/mUn-rWGPHj8t

https://prnt.sc/qt3K_0_uOgeT > https://prnt.sc/FJOn5C480jPj

https://prnt.sc/V0N7zZDgeRKX

Best Regards,
8Theme’s Team

Hello, TopGuides,

Thank you for getting in touch with us.

http://tinyurl.com/ymmveaqk , http://tinyurl.com/ykef9bsg http://tinyurl.com/yr5q8rlv – Loco Translate > Themes > XStore;

http://tinyurl.com/you38odb – Loco Translate > Plugins > XStore Core;

http://tinyurl.com/yvqejhnf – Theme Options > WooCommerce > Cart page > Empty cart > https://prnt.sc/atOnwUNlRx0B

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Hafunerix,

We appreciate your prompt response.

We are writing to express our gratitude for your swift response to our previous communication. Upon further review, we have identified a critical memory error that requires immediate attention. For your convenience, we have provided a screenshot of the error at the following link: https://prnt.sc/zD9Y-GK3BAXH

We kindly request that you reach out to your hosting provider at your earliest convenience to address and rectify this issue. Prompt resolution is essential to ensure continued service quality and performance.

Should you require any further assistance or have any questions, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Ziga32,

Thank you for getting in touch with us.

We appreciate you reaching out to us for support.

To proceed with your request, kindly follow these steps:

1. Navigate to the following URL: https://prnt.sc/SHY25zqGCAYe and apply the specified settings.
2. Access the ‘Theme Options’ within your dashboard.
3. Select ‘WooCommerce’ followed by ‘Single Product Builder’.
4. Click on ‘Multiple templates’ and then choose ‘Add new template’.
5. Assign this new template to the specific products as required.
6. Incorporate the shortcode [etheme_sales_booster_quantity_discounts] into the template.

We hope this information is helpful.

Kind regards,
The 8Theme Team

Hello, Youssein,

Thank you for reaching out to us with your concern.

Would you be so kind as to provide us with temporary wp-admin access?

Best Regards,
8Theme’s Team

Hello, Hafunerix,

Thank you for contacting us and for using XStore.

To assist you further, we kindly request that you provide us with temporary wp-admin access. This will enable us to thoroughly investigate your situation and offer the necessary support.

Best Regards,
8Theme’s Team