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Newly added pages too wide somehow (wrong template picked up?wrong settings?)

This topic has 9 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Rose Tyler

Nancy

Participant

February 1, 2024 at 13:33

See the “aanbiedingen” page, but I also have this problem somehow with other new pages.

If you see the front page, it’s totally different when you look at the width.
I have tried :
– creating a template of the front and importing on the aanbiedingen page
– emptied my functions.php
– tried another template through admin > pages > aanbiedingen
As you can see, the front is just fine.

Could you take a look and tell me what I’m doing wrong? I can use this info for the other ‘sale’ pages.

Please, contact administrator
for this information.

#382116 Copied Theme version: 9.2.6

8 Answers

Rose Tyler

Support staff

February 1, 2024 at 15:04

Hello, Nancy,

Thank you for contacting us and for using XStore.

We can’t log in https://prnt.sc/isIfC5PLq5Xa , please temporarily disable 2FA.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#382124 Copied

Nancy

Participant

February 1, 2024 at 15:07

I’m sorry, I disabled it for you!

#382127 Copied

Rose Tyler

Support staff

February 1, 2024 at 15:14

Hello, Nancy,

We appreciate your prompt response.

We kindly request that you clear your cache and revisit the “aanbiedingen” page at your earliest convenience. We have made adjustments to the width of the container – https://prnt.sc/PC1OpzNNAl3k

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#382129 Copied

Nancy

Participant

February 1, 2024 at 15:19

Refreshed, But unfortunately no difference in the “frontend”.
https://prnt.sc/BAGmSL9X0kV8
I had the same problem, when editing, it looks fine, but somehow the frontend is different.

#382131 Copied

Nancy

Participant

February 1, 2024 at 15:23

Deactivated everything except lightstart, elementor, woocommerce and xstore, no difference 🙁

#382132 Copied

Rose Tyler

Support staff

February 1, 2024 at 15:56

Hello, Nancy,

We wish to inform you that we have deactivated the Static Blocks Cache and the Remove Query Strings From Static Resources features located within the Speed Optimization section of the Xstore Theme Options.

Kindly clear your browser’s cache and proceed to verify the changes at your convenience.

Furthermore, we would greatly appreciate it if you could provide us with a screenshot depicting the current display on the “aanbiedingen” page. This will assist us in better understanding the situation from your perspective.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#382137 Copied

Nancy

Participant

February 1, 2024 at 16:10

added css for laptop only (so not global css):
body > div.template-container > div.template-content > div.page-wrapper > div > div > div > div {width: 75%;
margin:auto;}

I think this solved it.
https://prnt.sc/rKhoH5qZuNU9

#382142 Copied

Rose Tyler

Support staff

February 1, 2024 at 16:47

Hello, Nancy,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#382151 Copied
Tagged: newly added pages, page width problems, template issues, woocommerce settings, woocommerce wordpress themes
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