Hello,

1/ WooCommerce does not have settings to change thank you page content. You can do this only by additional customization of xstore/woocommerce/checkout/thankyou.php file. Copy this file to your child theme and edit it according to your needs. In case you need help with this you can submit a customization request from your account page on our site.

2/ To assist you more effectively, we kindly request that you provide us with temporary access to the account used for the purchase, as well as the URL of the thank you page. This will enable us to examine the issue more closely and provide targeted support.

Kind Regards,
8theme team

Hello, ProdbyDaan,

Thank you for your response.

We have dispatched a test email and upon review, it appears to be satisfactory. Could you please provide us with a more detailed account of the specific issues you are encountering, as well as any modifications you would like to see implemented?

We value your cooperation and look forward to your detailed feedback.

Best Regards,
8Theme’s Team

Hello, Allen,

You’re welcome!

Best Regards,
The 8Theme Team

Hello, Taras,

Thank you for reaching out to us with your concern regarding the Mailchimp API Key integration. We apologize for any inconvenience you may be experiencing.

It appears that the issue you’re encountering is related to the list selection within your Mailchimp account. To resolve this, please ensure that you have at least one active list created in your Mailchimp account. Once you have a list set up, you need to configure the plugin or integration settings to select the specific list where you want the email addresses to be added.

Here are the steps you can follow:

1. Log in to your Mailchimp account and verify that you have an active list to which subscribers can be added. If not, please create one.
2. Go back to the plugin or integration settings on your website where you entered the API Key.
3. Look for a section or option that allows you to select the list you want to use. This is often labeled as ‘Audience’, ‘List’, or ‘Group’.
4. Choose the appropriate list from the dropdown menu or according to the integration’s instructions.
5. Save or update your settings to ensure that the changes take effect.

If you have followed these steps and are still encountering issues, please read the docs of the plugin https://www.mc4wp.com/kb/create-mailchimp-sign-up-form/ https://www.mc4wp.com/kb/ and contact their support directly.

We trust that the information provided will be of significant assistance to you.

Best Regards,
8Theme’s Team

Hello, Nicolo,

You’re welcome!

We’ve created screenshots for you – https://prnt.sc/TNtTaOaTcw0a https://prnt.sc/MsdvS946sPRP

Best Regards,
The 8Theme Team

Hello, @ziga32,

Please check now – https://prnt.sc/AcNnc39SwX6p

Kind Regards,
8theme team

Hello,

Thank you for reaching out to us with your request.

We regret to inform you that the feature you are inquiring about is not available by default within our scope of services. For specialized assistance and potential solutions, we kindly suggest that you reach out directly to the Elementor plugin’s support team, who are better equipped to provide you with the guidance you require – https://wordpress.org/support/plugin/elementor/

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, @ziga32,

We appreciate your prompt response.

Please check the icons now – https://prnt.sc/E9rm132hwpj_

Kind Regards,
8theme team

Hello, Deep,

Thank you for contacting us and for using XStore.

To proceed, kindly navigate to your Dashboard, select ‘Static Block’, and proceed to edit the ‘Footer’. Please note that the pro version of Elementor is not necessary for this action.

Kind Regards,
8theme team

Hello, Nicolo,

https://prnt.sc/t5WQ3ekmmNX6 – this is default padding from our theme, but this one is from the Elementor plugin https://prnt.sc/WR6OET7M3DPX

Regarding the question you mentioned, which we believe is related to the following screenshot – https://prnt.sc/s5z2n2tW6Og5 – it appears that Elementor has certain default padding values that are assigned within its settings. Upon further investigation, it seems that these were custom additions made by you or someone else on your site, through the Elementor Site Settings under Custom CSS, as evidenced by these screenshots: https://prnt.sc/rNQXsd4DQ0P_ and https://prnt.sc/k0OYvFTFdul2

Best Regards,
The 8Theme Team

Hello, Nelson,

We hope this message finds you well.

Thank you for reaching out to us with your query regarding the customization of the widget sizes for product categories and others on your website. We understand that achieving the perfect presentation is important to you, and we’re here to assist.

Please try to use the next custom CSS code:

.sidebar-widget li a, 
.sidebar-widget ul.menu>li>a, 
.sidebar-widget .widget li a, 
.sidebar-widget .widget ul.menu>li>a, 
.sidebar-widget, .product_list_widget li .price, 
.sidebar-widget .tagcloud a, 
.sidebar-widget .product_list_widget .product-title a {
    font-size: 17px !important;
}

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, @razr1911,

We wish to inform you that the topic has been successfully deleted as per your request.

Best Regards,
The 8Theme Team

Hello, Gewoonbovenaan,

We appreciate you taking the time to contact us and for sharing the specifics of the challenge you are facing.

Upon reviewing the situation, we have found that when logged into the site, the homepage functions without any apparent issues. However, the problem becomes evident when accessing the site as an unauthenticated user through an incognito browser window. This suggests that the issue may be related to caching, as the plugin’s cache settings typically do not impact administrative users.

Please clear and disable all cache, and check the result after that.

Best Regards,
8Theme’s Team

Hello, Allen,

We kindly request that you clear your cache and check the result of this – https://prnt.sc/gwdNy7C-zGtw

Best Regards,
The 8Theme Team

Hello, Nicolo,

Thank you for your interest in our theme and basic styles. We understand that each client’s website has its own unique styles and element sizes. To accommodate this variability, we have created an additional shortcode that you can integrate into your child theme’s functions.php file, as illustrated in the following screenshot: [View Screenshot](https://prnt.sc/Wte-GooSQDT9).

Once you’ve added the provided code, you can utilize the shortcode [etheme_global_doc_styles] within a new WordPress Page, as demonstrated in the following screenshot: [View Screenshot](https://prnt.sc/wXFVieseOOHz).

Upon visiting the frontend of this page, you’ll have the opportunity to inspect the most fundamental elements generated by the shortcode: [View Screenshot](https://prnt.sc/x3dbtD60n6nn).

Here’s the code snippet for creating this shortcode:

add_shortcode('etheme_global_doc_styles', function() {
 ob_start();
 echo '<div class="content">';
  // Heading
  foreach (array('h1', 'h2', 'h3', 'h4', 'h5', 'h6') as $tag) {
   echo '<'.$tag.'>'.sprintf('This is text of <strong>%s</strong> tag', $tag).'</'.$tag.'>';
  }
  echo '<br/><br/>';
  // Paragraph
  echo '<p>'.sprintf('This is default text of <strong>%s</strong> tag', 'p').'</p>';
  echo '<br/><br/>';
  // Span
  echo '<span>'.sprintf('This is default text of <strong>%s</strong> tag', 'span').'</span>';
  echo '<br/><br/>';
  // Div
  echo '<div>'.sprintf('This is default text of <strong>%s</strong> tag', 'div').'</div>';
  echo '<br/><br/>';
  // Buttons
  foreach (array('light', 'black', 'active', 'bordered', 'disabled') as $btn_class) {
   foreach (array('small', 'medium', 'big') as $btn_size) {
    $local_btn_class = array($btn_size, $btn_class);
    echo '<button class="btn button '.implode(' ', $local_btn_class).'">'.implode(' ', $local_btn_class).'</button>&nbsp;&nbsp;';
   }
   echo '<br/><br/>';
  }
  foreach (array('small', 'medium', 'big') as $btn_size) {
   echo '<button class="'.$btn_size.'">'.$btn_size . ' Unstyled'.'</button>&nbsp;&nbsp;';
  }
  echo '<br/><br/>';
  // Inputs
  foreach (array('button',
   'checkbox',
   'color',
   'date',
   'datetime-local',
   'email',
   'file',
   'hidden',
   'image',
   'month',
   'number',
   'password',
   'radio',
   'range',
   'reset',
   'search',
   'submit',
   'tel',
   'text',
   'time',
   'url',
   'week') as $input_type) {
   echo '<div>'.sprintf('Input type <strong>%s</strong> is shown below', $input_type).'</div>';
   echo '<input type="'.$input_type.'">';
   echo '<br/><br/>';
  }
 echo '</div>';
 return ob_get_clean();
});

Feel free to integrate this shortcode into your WordPress setup, and should you have any further questions or require assistance, please don’t hesitate to reach out.

Kind regards,
8theme support team