Hello, Zibby,

Fixed.

In the next theme update header builder with Elementor will be added.

Best Regards,
8Theme’s Team

Hello, Glam.eu,

You’re welcome!

Best Regards,
8Theme’s Team

Hello, Valleros,

1/ We kindly request that you conduct a test to assess the functionality of your site when the default WooCommerce theme, Storefront, is activated. Should you determine that the issue persists regardless of the theme used, we advise you to reach out to the support teams at JetFilters and WooCommerce for further assistance.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

2/ You are right. In this case, please try to use Elementor Archive Builder for the default WooCommerce Shop page – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Best Regards,
8Theme’s Team

Hello, ProdbyDaan,

Kindly navigate to the XStore Dashboard, proceed to the Patcher, and select the ‘Refresh patches’ option. Once there, please apply the patch with the ID #9299205.
Furthermore, we would like to remind you to clear the cache after the application of the patch. This can be done by visiting the following URL: /wp-admin/admin.php?page=et-panel-system-requirements. For your convenience, a screenshot has been provided here: https://prnt.sc/gaMPFTxC3Uza.

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Hello, ProdbyDaan,

We appreciate you contacting us with your inquiry about the WooCommerce update.

For compatibility information, please refer to our changelog at https://xstore.8theme.com/update-history/. We kindly ask that you refrain from updating WooCommerce until after our theme has been updated in the future.

Our team is currently addressing the compatibility issue. For the time being, you may disregard any notifications about outdated files. We anticipate releasing a patch to resolve this matter within the next 24 hours, which will be available through XStore > Patcher at https://prnt.sc/zpaHMHKdXCF-. Alternatively, you may choose to wait or downgrade the WooCommerce plugin version if necessary.

Thank you for your understanding and patience.

Best Regards,
The 8Theme Team

Hello, Valleros,

Thank you for reaching out to us with your query regarding the use of JetFilters on your WooCommerce shop page. We understand the importance of having a fully functional and customized shop page, and we’re here to assist you in achieving that.

To address your concerns, let’s explore both options you’ve mentioned:

1. Editing the Sidebar of the Template Shop Page:
To edit the sidebar and add your own filters using JetFilters, you would typically need to navigate to the Widgets section in your WordPress dashboard. From there, you can add the JetFilters widget to the designated sidebar area for the shop page.

2. Changing the WooCommerce Shop Page Without Applying the Template:
If you prefer to use your custom Elementor page as the shop page without the WooCommerce default template being applied, you can create a new page with Elementor and design it as you wish. Once you have your page ready, instead of changing the WooCommerce shop page in the settings, you can use a custom link to direct users to your new Elementor page. This way, you can bypass the default shop page settings and maintain your custom design.

Or use Elementor Archive Builder for the default WooCommerce Shop page – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

If you encounter any difficulties or require further assistance with either of these methods, please do not hesitate to contact woocommerce support directly – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello,

You’re welcome!

Next settings are currently selected on your site – https://prnt.sc/E48RorCCJXj8 https://prnt.sc/Dja_T4FjPCQL https://prnt.sc/uWCTbtyfiGJ5

Best regards,
The 8Theme Team

Hello,

Sorry, yes, please – https://gyazo.com/a75d43b2f56b65aa9ab6fb039c132fe8

Kind Regards,
8theme team

Hello,

We appreciate your prompt response.

Please set the administrator role for the user.

Best Regards,
8Theme’s Team

Hello,

Thank you for contacting us and for using XStore.

It’s great to hear that you are planning to expand your store’s language offerings. Using Loco Translate to begin translating theme strings into German can be a good starting point, especially for any strings that are not yet translated. This will allow you to have a more complete German version of your store right away.

When you are ready to add additional languages, WPML is a powerful plugin that we recommend for creating a multilingual website. It is compatible with XStore and will enable you to manage translations across multiple languages efficiently https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/ . WPML also offers multi-currency functionality, which should cover your needs for both multilingualism and multi-currency support.

In summary, you can start with Loco Translate for your immediate German translations and then move on to WPML when you are ready to add more languages to your store.

We would like to inform you that XStore is compatible with WPML and other multilingual translation plugins. However, we particularly recommend WPML as it is highly regarded by our clients and offers robust support. For further information, you may find this article helpful: https://colorlib.com/wp/wordpress-multilingual-plugins/

Once you have decided on the multilingual plugin you wish to use, we advise consulting with their support team regarding whether to use Loco Translate initially or how best to organize the translation process. Please be assured that our theme does not impose any special restrictions or requirements for translation.

Best Regards,
8Theme’s Team

Hello,

Upon reviewing the website with the additional browser extension, AMP Validator, it appears that the site is properly validated as an AMP page, as evidenced by the following screenshot: https://prnt.sc/CTR5mc8k4DP8.

It may be beneficial for you to consider initiating a revalidation of the site through Google’s validation process to ensure all is in order.

Kind Regards,
8theme team

Hello,

We appreciate your prompt response.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Mickmickmick,

We suggest that you turn off the Mobile Content Optimization option in (XStore > Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other and will not improve the speed together.

We trust this will resolve your issue. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Yours sincerely,
The 8Themes Team

Hello,

Here is a new screenshot – https://prnt.sc/GdoF8ySKcz8u

Could you please provide temporary wp-admin access?

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query. We understand that you would like to display your Coming Soon page while you continue to work on your website’s content.

Please go to XStore > Maintenance Mode, then activate this feature and follow the instructions displayed on your screen.

Alternatively, should you prefer not to utilize the built-in basic functionality, you have the option to employ an additional plugin that may better cater to your specific needs. We do not have particular recommendations or restrictions, thus you are free to select a plugin that suits your preferences independently.

We trust this information is helpful to you. Should you require further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team