Hello, GigWeb,

Thank you for reaching out to us with your concern. We understand how important it is for your website to display the correct information on Google search results.

From the screenshots you’ve provided, it appears that there may be a discrepancy between the metadata set up in your Yoast SEO plugin and what is being displayed on Google. This can sometimes happen if Google has not yet updated its index to reflect the changes you’ve made, or if there is another underlying issue.

To address this, please follow these steps:

1.1 Double-check that your Yoast SEO settings are correctly configured with the desired site name and meta descriptions.
1.2 Check the Canonical URL in the Home page settings – https://yoast.com/help/canonical-urls-in-yoast-seo/
2. Ensure that your website’s sitemap is up to date and has been submitted to Google Search Console.
3. Use the “Inspect URL” feature in Google Search Console to check the status of the affected URLs and request a re-crawl if necessary.
4. Consider using the “Remove URLs” tool in Google Search Console to temporarily hide the incorrect information while Google processes the updated information.

If you have already taken these steps and the issue persists, it may be beneficial to look into other areas that could be affecting your search results, such as:

– Cached information on Google’s servers that has not yet been refreshed.
– Other areas of your website that may contain the “8THEME” text, such as in the footer or in widget areas, which could be influencing Google’s indexing.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Kristyan,

Thank you for reaching out to us with your concerns regarding the mobile version of your website.

To assist you further, could you kindly provide us with a screenshot illustrating the issue as it appears on your mobile device? Additionally, we would require temporary wp-admin access to investigate the matter thoroughly.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, KareemRaheem,

Thank you for reaching out to us with your query about the slider.

You can only download Revolution-sliders-from-XStore-Demos.zip from this page – https://www.8theme.com/downloads/

The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.

The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( https://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.

Registration of these plugins is not necessary. They will function perfectly without any need for activation.

The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.

Unfortunately, if you want to import templates from the Revolution slider template library you need to buy the personal license of the revolution slider. Extra features do not come with the extended license, this is Revolution slider authors rules. We can do nothing with this.

If you use the bundled version you can use only XStore slider templates that you see on our demos – https://www.8theme.com/downloads/

Kind Regards,
8theme team

Hello, Simon,

We appreciate your prompt response.

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/

While we have not conducted tests for plugins pertaining to Apple login, we encourage you to explore and test them at your convenience.

Also, you can submit additional customization requests via – https://www.8theme.com/account/#etheme_customization_panel Please note that this extra service will be paid.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us regarding the issue you’ve encountered with the activation of your theme on degixstore.com.

You can activate XStore now.

Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project), read more – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few different projects you need to buy a few licenses.

Kind Regards,
8theme team

Hello, @Aulakh, Sam,

We would like to inform you that in order to view the zoom, it is necessary to select it within the settings – https://prnt.sc/ubhXur1Jwp8_ https://prnt.sc/QjFoIyZLXKBR

Best regards,
The 8Theme Team

Hello,

We would like to inform you that to customize your homepage view upon logging in, please navigate to the Dashboard, proceed to Settings, and then select ‘Your homepage displays’.

Should you require any further assistance, please do not hesitate to reach out.

Kind Regards,
8theme team

Hello, DebbieC,

Please read this topic – https://www.8theme.com/topic/does-the-theme-support-woocommerce-8-7-already/

Thank you for reaching out to us with your concern.

Best Regards,
8Theme’s Team

Hello, Amna,

Thank you for contacting us and for using XStore.

We would like to inform you that in order to import the classic demo onto your website, it will be necessary to remove any pre-existing demo content. Could you please confirm if you agree to proceed with this action?

Additionally, we are pleased to announce that the issues with the WooCommerce templates have been resolved – https://prnt.sc/7TWX9NOhSxvA

We look forward to your confirmation and are here to assist you with any further inquiries or requests you may have.

Best Regards,
8Theme’s Team

Hello,

We are pleased to inform you that we have created a screenshot for you – https://prnt.sc/_WmeyfeakGAc

Best Regards,
The 8Theme Team

Hello,

We are pleased to inform you that the issue with the menu functionality has been successfully resolved. The correction involved the removal of a specific segment of custom CSS code that was previously implemented. Below is the code that was removed:

/* Header secondary menu not wrapping but scrolling */
.header-main-menu2.et_element-top-level .menu {
    flex-wrap: nowrap;
    overflow: auto;
}
.header-main-menu2.et_element-top-level .menu > li > a {
    white-space: nowrap;
}
.header-main-menu2.et_element-top-level {
    overflow: hidden;
}

Kind Regards,
8theme team

Hello, Weblike PRO,

Thank you for reaching out to us with your inquiry.

Please check this example https://prnt.sc/4w1kHcSKHJcY https://xstore.8theme.com/elementor/demos/car-parts/
Product Filters widget can be used on any page created using Elementor – https://prnt.sc/6IJ_ekoc4AVL

Best Regards,
8Theme’s Team

Hello,

Kindly navigate to the XStore Dashboard, proceed to the Patcher, and select the ‘Refresh patches’ option. Once there, please apply the patch with the ID #9299205.
Furthermore, we would like to remind you to clear the cache after the application of the patch. This can be done by visiting the following URL: /wp-admin/admin.php?page=et-panel-system-requirements. For your convenience, a screenshot has been provided here: https://prnt.sc/gaMPFTxC3Uza.

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Hello,

Please check this one https://xstore.8theme.com/elementor/demos/under-construction-coming/

Best regards,
The 8Theme Team

Hello,

We wish to inform you that this webpage was designed utilizing the WPBakery Page Builder. However, we have noticed that the WPBakery plugin is not presently active on your website.

Best regards,
The 8Theme Team