Hello, Wealth Magnet,

We hope this message finds you well. To assist you more effectively, could you please provide us with some screenshots and URLs related to your request? This will help us better understand your needs and address your concerns more accurately.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, Servit,

1/ “I forgot to mention that I have also try PHP8.2.20 AND 8.1.29 but the results are the same.” – please change the current 8.3.8 to 8.1.29 version and let us check the issues more deeply.

2/ We would like to bring to your attention that utilizing the Appearance theme editor or a file manager plugin to implement fixes or code carries the risk of inducing fatal errors. Such errors could potentially result in you being locked out and the website becoming inaccessible. It is for this reason that we recommend editing files through FTP; the use of the File Manager or theme editor alone does not offer the level of security and control required for such operations.

Thank you for your understanding.

Kind Regards,
8theme team

Hello,

Thank you for reaching out to us with your request.

Could you please specify which template you would like to receive https://prnt.sc/gVJ_IQAaD-C2 ?

Best Regards,
8Theme’s Team

Hello, Servit,

Please activate PHP 8.1.29 and set the administrator role for our user in your Dashboard.
Also, provide FTP access. Then your question will be passed to someone from our dev team.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello,

This block should not be shown on a real slider, but you can disable it using the next code in Theme Options > Theme custom CSS > Global:

.etheme_slides .share-post {
    display: none;
}

Use these buttons https://prnt.sc/vNBzyD84Glk6 and elements https://prnt.sc/8eh67ZfJClbp to add your own content to slides.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query. We understand that you need assistance with editing the checkout popup offer, specifically concerning the section marked in red on the screenshot you mentioned.

Please read this article https://www.8theme.com/documentation/xstore/xstore-features/progress-bar/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, VincentC,

Thank you for reaching out to us with your query.

To assist you effectively, could you kindly provide temporary wp-admin and FTP access? This will enable us to thoroughly investigate and address your concerns.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Amamatdi,

We’ve recorded a video for you.

Best Regards,
8Theme’s Team

Hello, Fardin,

Private Content

Best Regards,
8Theme’s Team

Dear,

We hope this message finds you well.

We would like to clarify that the widget you are referring to is not supplied by our theme but is provided by the Elementor plugin. It includes an option to upload a custom icon. Therefore, you can upload the desired icon yourself. For your reference, please see the screenshot here:https://prnt.sc/sPO_V7zn3W7S

Best Regards,
8Theme’s Team

Hello, Rakibul

Thank you for reaching out to us.

We’ve imported demo content on your site – https://prnt.sc/9Gq7bzuTxqx2

Best Regards,
8Theme’s Team

Hello,

You’re welcome!

Could you please provide the link to the page from which the screenshot was taken?

Best Regards,
8Theme’s Team

Hello, Fardin,

We hope this message finds you well. We are writing to bring your attention to an article that we believe will be helpful in resolving the issue you are experiencing with the error message displaying a red border https://contactform7.com/faq/i-get-an-error-message-with-a-red-border-so-how-can-i-solve-this/

Best Regards,
8Theme’s Team

Hello, Darren62,

Thank you for choosing XStore as your WooCommerce WordPress theme.

If you have questions about full site migration we would recommend contacting the hosting provider, because, as a rule, hosting support helps with this. Site migration is not related to the theme, so we don’t have any detailed suggestions. Some of our customers use the Duplicator plugin.

Kind Regards,
8theme team

Hello, giakhiemtoys,

Thank you for contacting us and for using XStore.

Please post different questions via separate threads https://www.8theme.com/forums/xstore-wordpress-support-forum/

1/ Please describe your requests in more detail.

2/ Theme Options > WooCommerce > Shop elements > Quick view > elements > disable “Add to cart”

3/ We’ve selected a product https://prnt.sc/wmCj5ASSHuRs

Warm Regards,
The 8Theme Team