Hello, Allen,

We hope this message finds you well. Regarding your inquiry, we advise you to reach out directly to WooCommerce for support. You can contact them via their support page at https://wordpress.org/support/plugin/woocommerce/. The settings you are inquiring about are managed through this plugin, and the outcome will remain consistent regardless of the theme you have activated.

Best Regards,
8Theme’s Team

Hello, Simone,

We appreciate your prompt response.

Please update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ > clear cache and check the result.

If this doesn’t help, provide us with FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, @Leszek,

We hope this message finds you well. We would like to inform you that the table you mentioned is not included in the default theme functionalities. To incorporate this feature, you may need to utilize an additional plugin that facilitates the generation and display of the table.

Alternatively, the table can be manually inserted if preferred, for example – https://prnt.sc/Bzu2t_1Ziazy https://www.w3schools.com/html/html_tables.asp

Should you have any suggestions for improvement to new theme versions, we warmly invite you to submit a detailed request on our task board at https://www.8theme.com/taskboard/. This will enable our technical team to efficiently review and address your concerns.

If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Best regards,
The 8Theme Team

Hello, Natasa,

Thank you for reaching out to us.

We understand your concern regarding the high CPU usage observed after activating the XStore plugin. To assist you effectively, could you please provide us with the following details:
– The specific activities or features being utilized when the CPU usage increases.
– Any error messages or logs that you might have noticed during this time.
– Provide temporary wp-admin and FTP access.

This information will help our technical team to diagnose the issue accurately and provide a suitable solution.

Best Regards,
8Theme’s Team

Hello,

Copy the content of a file and past into the import area of the mail template – https://prnt.sc/FaQ9uQt-U126 (click on Import).

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

To assist you better, could you please provide us with some additional details? Specifically, it would be helpful to know if any error messages appeared or if there were any recent changes or updates made just before the issue occurred. This information will enable us to diagnose the problem more accurately and provide a suitable solution.

We look forward to your response and are committed to resolving your issue as quickly as possible.

Best Regards,
8Theme’s Team

Hello, Sam,

You’re welcome!

There are 2 ways:

1/ https://prnt.sc/6GQk9nCJX-CY + https://prnt.sc/-_SQE09FaF0i

2/ create a few templates and set different conditions for them create a few templates and set different conditions for them

Best Regards,
8Theme’s Team

https://www.8theme.com/topic/the-uploaded-product-image-display-is-relatively-blurry-2/#post-399969

Hello, Sam,

Thank you for reaching out to us with your query.

Custom tabs can be added – https://prnt.sc/RK9tUV72CYSM
For example, create a static block and add it via shortcode to the tab content area.

About table – https://prnt.sc/Bzu2t_1Ziazy https://www.w3schools.com/html/html_tables.asp

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Here is a screenshot from your site https://prnt.sc/6GCS8sf7yUwO
All (1) published slide, not draft is visible https://prnt.sc/2J3jTl_HO2uv

Best Regards,
8Theme’s Team

Hello, ziemczeq,

Thank you for reaching out to us.

Fixed.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Martin,

Thank you for reaching out to us.

To assist you further, could you please provide the URL of the page where the issue is visible, along with temporary FTP access?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello,

We recommend that you reach out to your hosting provider for further assistance.

Best Regards,
8Theme’s Team

Hello, Wealth Magnet,

We hope this message finds you well. To assist you more effectively, could you please provide us with some screenshots and URLs related to your request? This will help us better understand your needs and address your concerns more accurately.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, Servit,

1/ “I forgot to mention that I have also try PHP8.2.20 AND 8.1.29 but the results are the same.” – please change the current 8.3.8 to 8.1.29 version and let us check the issues more deeply.

2/ We would like to bring to your attention that utilizing the Appearance theme editor or a file manager plugin to implement fixes or code carries the risk of inducing fatal errors. Such errors could potentially result in you being locked out and the website becoming inaccessible. It is for this reason that we recommend editing files through FTP; the use of the File Manager or theme editor alone does not offer the level of security and control required for such operations.

Thank you for your understanding.

Kind Regards,
8theme team