Hello, Denurade,

Thank you for reaching out to us.

Do you use Elementor Header Builder? This element can be used – https://prnt.sc/Y22ouxdDmMKj
or read this article – https://elementor.com/help/how-do-i-create-my-first-popup/

We hope this information is helpful.

Warm Regards,
The 8Theme Team

Hello,

The listed plugins are not mandatory. You can find more details here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ You are free to install them if needed; however, please keep in mind that each additional plugin may slightly slow down your website’s performance.
To install the plugins, please navigate to XStore > Plugins Installer – https://prnt.sc/VdvsqzNnI8om
Alternatively, you can download the latest versions of the plugins from this page: https://www.8theme.com/downloads/ and upload them to your website via Dashboard > Plugins > Add New.

If you have any further questions, feel free to reach out.

Best regards,
8Theme Team

Hello,

Thank you for reaching out to us.

We’ve added a template for you in XStore Builders > Archive products > https://prnt.sc/66E-ZDbOO2cz
Read more – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Best Regards,
8Theme’s Team

Hello,

Thank you for your response. We appreciate your efforts and support. Please feel free to reach out if you need any assistance.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

1. Regarding the “As IDs provided order” sorting in the product categories widget, please ensure that you have correctly entered the category IDs in the desired order. If the issue persists, kindly provide us with more details, such as temporary wp-admin and FTP access, so we can further investigate and assist you accordingly.
https://www.8theme.com/documentation/xstore/support/how-to-create-temporary-wp-admin-and-ftp-access-for-the-support-team/

2. You can edit Product Sorting on the Shop page, via Appearance > Customize > Woocommerce (Shop) > Product catalog > Default Product Sorting – these settings come from WooCommerce and are independent of XStore.
By default, the sort order for products is “Custom Ordering + Name”.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

WooCommerce > Settings > Products > Inventory > Out of stock visibility > Hide out-of-stock items from the catalog. Clear cache and check the result.

If this doesn’t help, we recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Best regards,
8Theme’s Team

https://www.8theme.com/topic/how-to-translate-selected-texts-in-the-image-3/#post-436237

Hello,

While reviewing the editor of your homepage, we noticed that our changes have disappeared and the issue has reappeared. It is possible that someone else edited the page after us.

To assist you, we have set the background color for the mentioned section. To assist you, we have set the background color for the mentioned section. Please clear the cache of the browser and temporarily disable CDN. Check how the website functions in the Chrome browser https://prnt.sc/PIR-m6P0uuXV

Should you have any questions or require further assistance, please let us know.

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

https://www.8theme.com/topic/how-to-translate-selected-texts-in-the-image-4/#post-436228

Hello,

Thank you for reaching out to us.
We appreciate your patience. This issue will be resolved in the next theme update. In the meantime, as a temporary solution, please use the following custom CSS code:

.show-password-input {
    display: none;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

If you need any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello,

We appreciate your prompt response.

1/ Please follow this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and create a translation for the XStore Core plugin.

2/ To solve the problem with pagination we would recommend you apply a patch – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

Hello, TodorP,

Thank you for reaching out to us.

There is no such option, but to achieve similar functionality, you can consider the following approaches:

1. Using Separate Menus: You can create two different menus, each containing links to the specific categories you want to display in each catalog. Then, assign these menus to different sections of your website.

2. Category Restrictions with Plugins: There are various WordPress plugins available that allow you to restrict category visibility based on user roles or specific conditions. You may explore plugins such as “WooCommerce Catalog Visibility Options” or similar tools that provide category-based visibility settings.

3. Custom Development: If you require a more advanced solution, custom coding may be necessary. A developer can help you modify the theme or use conditional logic to ensure that only the desired categories appear in each catalog.
https://www.8theme.com/documentation/xstore/uncategorized/paid-additional-customization-services/

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Please ensure that the following steps have been completed correctly:

1. **Redirect URI Update** – Verify that the redirect URI in your Google API settings exactly matches the live domain, including the correct protocol (http/https) and any subdomains.
2. **Authorized Domains** – Check that your live domain is added to the list of authorized domains in the Google API Console.
3. **OAuth Consent Screen** – Confirm that the OAuth consent screen is properly configured and published.
4. **API Credentials** – Ensure that you are using the correct Client ID and Client Secret for the live environment.
5. **Cache and Cookies** – Clear your browser cache and cookies or try logging in from an incognito/private browsing window.
6. **Console Errors** – Check the browser console and server logs for any additional error messages that might provide more details.

If the issue persists, please provide us with screenshots of your settings and any additional details so we can further assist you.

Best Regards,
8Theme’s Team