Hello,
In case you were unable to see my reply before I closed the last ticket, I greatly thank you for helping me address that issue.
Sorry to contact you again so soon, I totally forgot to mention another prevalent issue. Clients have reported that they are unable to access their accounts. I have also seen a great many failed logins over the past few weeks.
Secondly, if you try to create an account by clicking REGISTER, the initial registration works perfectly, but when you click on the link in the registration email that says “click here to set your password” it brings you to the forgot password page.
It’s like a constant loop after that. I’m not sure if this is due to a change or if has always been this way, but it seems the endpoints are off somehow. Any insight or support on this is greatly appreciated.
Warm Regards,
Kingsley