Hello Asmit Kumar Sah,

Thank you for reaching out to us with your request.

To change your email settings in WooCommerce, please navigate to WooCommerce > Settings > Emails and modify the necessary details. Should you encounter any issues or if the changes do not take effect, we recommend reaching out to the WooCommerce plugin support team for further assistance. You can contact them via this link: https://wordpress.org/support/plugin/elementor/

Best Regards,
8Theme’s Team

Hello Bighawaii,

Thank you for reaching out to us.

Edit page using Elementor > element settings > disable this option https://prnt.sc/H0F8RtrW5lxF

Best Regards,
8Theme’s Team

Hello Yasir Alam 8Theme,

Thank you for reaching out to us with your query about customizing the owl dots for your slides. We’re here to assist you in achieving the desired styling for your slides.

Every slide element should have settings for styles of pagination, please check this example – https://prnt.sc/x186UxYX3RgS
If this is not what you are looking for, please describe your request in more detail and we will help you with custom CSS code.
The first slider we see on your home page, please provide URL of the page with the second slider.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your concern. We understand the inconvenience caused when emails are directed to the spam folder. This issue can occur for several reasons, including the email content, the settings of the recipient’s email server, or the configuration of the sending email server.

We would recommend you contact your hosting provider and Elementor plugin support team because you are using their form, and this functionality is independent of our theme – https://wordpress.org/support/plugin/elementor/

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

Thank you for getting in touch with us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello @shopsangam,

Thank you for reaching out to us.

1/ We recommend that you disable all third-party plugins that are not included with XStore
(https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

2/ Do you have this problem when another theme is activated, for example – Storefront?

Best Regards,
8Theme’s Team

Dear Ankit Khandelwal,

We appreciate your acknowledgment of our assistance. We kindly request that you review all the information we have previously provided, and we will explain the situation once again for clarity.

The images in question were supplied by you; we are not the creators of these images. Therefore, you will need to contact the individual who provided you with the images and request that they supply you with new versions that match the specific height and width requirements you desire for display on your website; both images should have the same width and height.

Once you have obtained the appropriately sized images, please replace the current images on the website as instructed https://prnt.sc/YeHSVe9amZ8E . After these adjustments are made, we will be able to proceed further.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Dear @jhawker81,

You’re welcome!

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us with your concern.

To assist you more effectively, could you please provide additional screenshots? This will help us better understand the issue you are encountering. We have compared the homepage for both logged-in and logged-out users but have not identified any discrepancies.

We appreciate your cooperation and look forward to resolving your concern promptly.

Best regards,
The 8Theme Team

Hello Web Next2b,

We hope this message finds you well. We kindly request that you take a moment to review the following article: https://woocommerce.com/de/posts/run-woocommerce-sale/

We believe it could be of interest and value to your operations.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

Please provide wp-admin access, we need to check the settings more deeply.

Best Regards,
8Theme’s Team

Dear Bagwani,

We can not access your Dashboard anymore – https://prnt.sc/4qknjmcZY_xV Please check the credentials you provided.

1/ You can use different headers for different pages and combine elements from different demos, read more https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/ and watch videos – https://youtu.be/ZZExw_HXgu0?feature=shared https://youtu.be/Qi0f1DWSH5U?feature=shared

2/ https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/
Some templates can be imported – https://prnt.sc/tDWr8K_Vkk5d > https://prnt.sc/jL2deMKron9g

3/ Although you mentioned a preference for a written guide over video tutorials, we find that our video tutorials provide a clear and comprehensive understanding of the functionalities. Please consider viewing this [video tutorial](https://youtu.be/vrNKjc84MKE?feature=shared). For a step-by-step written guide, you may refer to our documentation on the [XStore Footer Builder with Elementor](https://www.8theme.com/documentation/documentation/xstore-builders/xstore-footer-builder-with-elementor).

We appreciate your cooperation and look forward to resolving these issues promptly. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Yours Sincerely,
8Themes Team.

Hello Ankit Khandelwal,

We hope this message finds you well. We have noticed that the two images you submitted have differing heights and widths. They are intended to be displayed in two identical sections on the page, which is why you are experiencing the current issue.
Please use images in the same size, and then play with the next settings – https://prnt.sc/51btCnlt_OtC https://prnt.sc/PSkwSFpNwSh3 to achieve the desired result.
The mentioned settings are independent of our theme, which means the result you get will be the same with any other theme you activate. You need to contact not the theme author, but Elementor plugin support to get further assistance https://wordpress.org/support/plugin/elementor/

Best Regards,
8Theme’s Team

Hello Makerpax,

We appreciate your prompt response.

Please provide FTP access also.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Dear Bagwani,

You’re welcome!

Yours Sincerely,
8Themes Team.