Hello,

– Backup
– Activate default theme (Appearance > Themes > install and activate Storefront theme – official WC theme), update WooCommerce plugin and DB
– Reupload our theme version on FTP
– Activate royal theme in Appearance > Themes. After theme update, you should skip Setup Wizard and go to Theme Options to enter your purchase code.

Regards,
Rose Tyler.

Hello,

You can activate default theme and update WooCommerce plugin then activate our theme and update it.
You need to enter your purchase code to activate our new theme version.
Don’t forget to create backup of your files and database before starting update process!

Regards,
Rose Tyler.

Hello,

Please update our theme to 3.0 version.
Don’t forget to activate the theme and update DB.
Also, disable all the third-party plugins that did not come bundled with our theme. Then if you are using the latest version of our theme and still have the compatibility issues describe them in details.
Please check if problems persists with default Woocommerce theme Storefront.
Let us know the result.

Regards,
Rose Tyler.

Hello,

You can update to new theme version, which is compatible with WC 3.0.
You need to log in to ThemeForest account with your Envato credentials and find new theme archive in Downloads section.
Don’t forget to create back up of your files and database before starting update process!

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

Please see screenshot http://prntscr.com/ethybf <a href="https://www.8theme.com/shop/wordpress/royal-wordpress-theme/">Royal – WordPress ThemeEngine</a>

Regards,
Rose Tyler.

Hello,

You are using old theme version, as the latest one is 3.0 https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976?s_rank=3 http://prntscr.com/ethrht
Please update the theme to the latest version.
You need to log in to ThemeForest account with your Envato credentials and find new theme archive in Downloads section.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ enter your purchase code of the theme to get the plugins. Please try to update plugins via FTP just replace the folder with new update in wp-content/plugins/.
Don’t forget to create back up of your files and database before starting update process!
https://youtu.be/KdWESIIPU1k
(it’s for Legenda theme but the process is the same)

Regards,
Rose Tyler.

Hello,
1,4. Please delete this code http://prnt.sc/et5ybe
and add this in Custom css:

.header-logo img {
    margin-bottom: 55px;
}
.home .page-content {
    margin-top: 0px;
}
.page-heading {
   margin-top: 20px; 
}
.fixed-header-area {
    height: 105px;
}

2.

.fixed-header-area {
    background: transparent;
}

3,5.

.menu > li a {
    font-family: Montserrat;
}

Regards,
Rose Tyler.

Hello,

Compatibility of our theme with WC 3.0 will be added in a new theme update. Don’t update WC plugin before theme update. If you have already done this, please, downgrade WC plugin version or wait for the next theme update.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards,
Rose Tyler.

Hello,

Fixed. Please check it now.

Regards,
Rose Tyler.

Hello,

As I see you’re using old theme version.
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!
https://youtu.be/KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Regards,
Rose Tyler.

Hello,

Compatibility of our theme with WC 3.0 will be added in a new theme update. Don’t update WC plugin before theme update.
The next theme update should be in 1 week.

Regards,
Rose Tyler.

Hello,

You have to update the plugin via FTP.

Regards,
Rose Tyler.

Hello,

Feel free to ask if you need any other help.

Regards,
Rose Tyler.

Hello,

Please clarify what exactly styles of email text you want to have and I will provide you css code.
This is not the bug, but theme functionality. If you resize browser window you have to reload a page. Check your site on different devices without resizing the browser.

Regards,
Rose Tyler.