Hello,
Yes, go to Appearance > Themes > Add new > search theme by name Storefront > install and activate.
Regards,
Rose Tyler.
Hello,
Yes, go to Appearance > Themes > Add new > search theme by name Storefront > install and activate.
Regards,
Rose Tyler.
Hello,
I’ve checked it and saw the same situation with official WooCommerce theme – Storefront. We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.
When I disabled all 3rd-party plugins, widgets got working.
Now I’ve activated them back. You can deactivate them one by one to find the needed plugin.
Regards,
Rose Tyler.
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.
Also, we will need your wp-admin and FTP access.
Regards,
Rose Tyler.
Hello,
You can add this code in Theme Options > Global custom css:
.home-big-image .vc_column-inner {
padding-top: 0 !important;
}
.home .page-content {
margin-top: 0;
}
Regards,
Rose Tyler.
Hello,
Changes, to fix the problem on the checkout page, were made in the style.css file of the theme. You can compare old file and the new file from the theme and explore it.
Regards,
Rose Tyler.
Hello,
Please read this topic https://www.8theme.com/topic/ssl-mixed-content-google-fonts/
Regards,
Rose Tyler.
Hello,
You’re welcome!
Thank you for being our customer.
Regards,
Rose Tyler.
Hello,
We need both your accesses to wp-admin and FTP.
You had provided the site with 3.0 plugin version. Please, let us check translation on site with older plugin version.
Regards,
Rose Tyler.
Hello,
Try to add this code in Custom css:
.slide-item .product .product-name {
font-size: 12px;
}
Regards,
Rose Tyler.
Hello,
You can use this code in Custom css:
.header-type-6 .top-bar {
background-color: grey;
}
.top-bar .wishlist-link a span {
color: white;
}
Regards,
Rose Tyler.
Hello,
Sorry for the delay in answering.
Please provide wp-admin and FTP access to your site with the previous version of woocommerce.
We need to check this issue.
Regards,
Rose Tyler.
Hello,
Please wait 1-2 days.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Could you please provide wp-admin access in Private Content so we could check it?
Regards,
Rose Tyler.
Hello,
Sorry for unclear explanation.
Now users can register on your site using default registration form http://prntscr.com/evf62y. You can change some settings in WooCommerce > Settings > Accounts.
So you can unblock emails notification.
We’ll update the theme as soon as possible.
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/,
enter your purchase code of the theme to get the plugins.
Regards,
Rose Tyler.
Hello,
Please go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.
You need to add a text widget to your ‘Left side top bar area’ in Dashboard > Appearance > Widgets.
Regards,
Rose Tyler.
Hello,
Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/
If you want to make equal size for all the product images, either upload images with the same sizes or enable Hard Crop in WooCommerce-> Settings-> Product -> Display and Regenerate thumbnails after that.
Regards,
Rose Tyler.
Hello,
Please update Visual Composer plugin and then check https://www.8theme.com/download-plugins/page/2/
Regards,
Rose Tyler.
Hello,
You can use some custom css code. For example, add Extra class name in a row or element settings and your code in Custom CSS for page http://prntscr.com/evesrq with media query.
Also, you can provide screenshots for better understanding and I will give you code.
Regards,
Rose Tyler.
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated. Reply back if problem appears with our theme only. Then we’ll be able to help you. Also, we will need your wp-admin and FTP access.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Have a nice day.
Regards,
Rose Tyler.
Hello,
Seems it was some problem with PHP time limit. So I’ve imported our dummy.xml file using WordPress import tools.
Now it fine and you can import else themes version in Theme Options > Import.
Thank you for being our customer.
Regards,
Rose Tyler.
Hello,
We have disabled registration functions of our theme and activated it default.
This issue will be fixed in a new theme update.
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
There are 3 banners with mask http://prntscr.com/ev5lnh. You can add new elements on page or this code in text field http://prntscr.com/ev5mjq
[vc_row css=".vc_custom_1432283701229{margin-top: 3% !important;margin-bottom: 6.8% !important;}"][vc_column width="1/3"][banner type="6" font_style="light" img="4937" img_size="480x300" link="our-process/"]
<h1 style="font-family: Cookie, cursive; color: #fff; font-size: 64px; text-transform: none;">Our Process</h1>
[/banner][/vc_column][vc_column width="1/3"][banner type="6" font_style="light" img="4938" img_size="480x300" link="collection/"]
<h1 style="font-family: Cookie, cursive; color: #fff; font-size: 64px; text-transform: none;">Collection</h1>
[/banner][/vc_column][vc_column width="1/3"][banner type="6" font_style="light" img="4939" img_size="480x300" link="about-us-2/"]
<h1 style="font-family: Cookie, cursive; color: #fff; font-size: 64px; text-transform: none;">About Us</h1>
[/banner][/vc_column][/vc_row]
then click BACKEND EDITOR and upload images for banners.
Regards,
Rose Tyler.
Hello,
Sorry for the delay in answering.
Thank you for the notice.
I sent your report to our developers.
Please provide FTP access.
Regards,
Rose Tyler.
Hello,
Please check now.
Regards,
Rose Tyler.
Hello,
I’ve imported demo content. Please check.
Regards,
Rose Tyler.