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Checkout not working - by szymongacki - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 6 years, 12 months ago ago by Rose Tyler

szymongacki

Participant

April 11, 2017 at 13:31

Hello,
After the last update, checkout seems not working. After clicking it, it gives a blank page with a text “Have a coupon? Click here to enter your code”.
Please help.

#159569 Copied Theme version: 3.0.1 WooCommerce version: 3.0.1

7 Answers

Rose Tyler

Support staff

April 12, 2017 at 07:03

Hello,

Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated. Reply back if problem appears with our theme only. Then we’ll be able to help you. Also, we will need your wp-admin and FTP access.

Regards,
Rose Tyler.

#159689 Copied

szymongacki

Participant

April 12, 2017 at 09:50

Hello,
I’ve done what you asked for and under Storefront it works fine.
Details for my website attached.

Please, contact administrator
for this information.

#159728 Copied

Rose Tyler

Support staff

April 12, 2017 at 10:45

Hello,

Fixed. Please check it now.

Regards,
Rose Tyler.

#159735 Copied

szymongacki

Participant

April 12, 2017 at 11:44

Works fine, thank you.
What was the reason of it?

#159747 Copied

Rose Tyler

Support staff

April 12, 2017 at 12:52

Hello,

You’re welcome!
The problem was related to php version, so we changed one of the function conditions.

Regards,
Rose Tyler.

#159755 Copied

dunies

Participant

April 22, 2017 at 22:25

I have the same issue, what shall I do?

#160954 Copied

Rose Tyler

Support staff

April 24, 2017 at 07:40

Hello, @dunies

You have been replied in your topic https://www.8theme.com/topic/complete-order-page-doesnt-work-after-update-urgent/

Regards,
Rose Tyler.

#160992 Copied
Tagged: checkout, not working, woocommerce, wordpress
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