Hello,

Please take my apologies for delay.
The problem may be caused by permissions to “tmp” and “plugins” folders. Please set permissions 777.

Regards,
Rose Tyler.

Hello,

You need to use css to change color, for example:

.caldera-grid .alert-success {
    background-color: black !important;
    border-color: red;
    color: red;
}

http://prntscr.com/f0xb9t

Regards,
Rose Tyler.

Hello,

You’re welcome!
It was compatibility issue with new RevSlider version.

Regards,
Rose Tyler.

Hello,

You need update theme to 3.0.1 version.
The latest theme version you can download on Themeforest https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976?s_rank=3
It is compatible with WooCommerce 3.0.1.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Also, update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/

Regards,
Rose Tyler.

Hello,

Check footer sale product and space on the home page now.
https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

This requires additional customization. It is beyond our basic support scope.
If you need help with additional customization you can contact WP-Kraken team.
To turn off preloader go to Theme Options > General > Show loader icon until site loading > Off.

Regards,
Rose Tyler.

Hello,

Check slider now.

Regards,
Rose Tyler.

Hello, @Rubien,

You can delete Product Images Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Single Product Image settings. Use hard crop if you want to crop images. Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/
https://docs.woocommerce.com/document/fixing-blurry-product-images/

Regards,
Rose Tyler.

Hello,

Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

Regards,
Rose Tyler.

Hello,

You need to edit js/etheme.js file et_cart_madal function.

Regards,
Rose Tyler.

Hello,

Please provide us with wp-admin credentials in private content area.

Regards,
Rose Tyler.

Hello,

Please update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
Also, go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

Regards,
Rose Tyler.

Hello,

Thank you for using our theme!
Read more in documentations:
https://www.8theme.com/demo/docs/royal/index.html#!/1_how_to_translate
Please provide us with wp-admin and FTP credentials in private content area.

Regards,
Rose Tyler.

Hello,

Fixed. Please check.

Regards,
Rose Tyler.