Page 2179 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

April 26, 2017 at 07:34

Hello,

As I see you use Legenda theme, so please write on Legenda forum. I’ve moved your topic http://prntscr.com/f0x9bi.
Very likely, the problems relate to WooCommerce 3.0.4, so please wait for theme update.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards,
Rose Tyler.

#161292 Copied In reply to: Checkout can't move to shipping address or the following tab to check out

Rose Tyler

Support staff

April 26, 2017 at 07:22

Hello,

You’re welcome!
It was compatibility issue with new RevSlider version.

Regards,
Rose Tyler.

#161291 Copied In reply to: Revolution Slider Import Problem

Rose Tyler

Support staff

April 26, 2017 at 07:20

Hello,

You’re welcome!
It was compatibility issue with new WooCommerce version.

Regards,
Rose Tyler.

#161290 Copied In reply to: Single Product Page Issue

Rose Tyler

Support staff

April 26, 2017 at 07:16

Hello,

You need update theme to 3.0.1 version.
The latest theme version you can download on Themeforest https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976?s_rank=3
It is compatible with WooCommerce 3.0.1.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Also, update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/

Regards,
Rose Tyler.

#161289 Copied In reply to: Product tabs not working admin or front end

Rose Tyler

Support staff

April 25, 2017 at 15:25

Hello,

You’re welcome!
I’ve added margin-top -30px for element http://prnt.sc/f0nr98.

Regards,
Rose Tyler.

#161208 Copied In reply to: Legenda Frooter

Rose Tyler

Support staff

April 25, 2017 at 14:43

Hello,

Check footer sale product and space on the home page now.
https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/

Regards,
Rose Tyler.

#161201 Copied In reply to: Legenda Frooter

Rose Tyler

Support staff

April 25, 2017 at 14:29

Hello,

1. Oh I see, it will be fixed in new theme update.
2. You’re welcome!
3. Master Slider

Regards,
Rose Tyler.

#161199 Copied In reply to: contains outdated copies of some WooCommerce template files

Rose Tyler

Support staff

April 25, 2017 at 14:10

Hello,

You’re welcome!

Regards,
Rose Tyler.

#161197 Copied In reply to: Any VC actualization?

Rose Tyler

Support staff

April 25, 2017 at 13:58

Hello,

Please read our documentation https://www.8theme.com/demo/docs/royal/#!/3_one_page
Also, provide us with wp-admin credentials in private content area.

Regards,
Rose Tyler.

#161195 Copied In reply to: apple trackpad scroll speed

Rose Tyler

Support staff

April 25, 2017 at 13:55

Hello,

This requires additional customization. It is beyond our basic support scope.
If you need help with additional customization you can contact WP-Kraken team.
To turn off preloader go to Theme Options > General > Show loader icon until site loading > Off.

Regards,
Rose Tyler.

#161194 Copied In reply to: Customizing the loading Screen

Rose Tyler

Support staff

April 25, 2017 at 13:51

Hello,

To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.

Regards,
Rose Tyler.

#161193 Copied In reply to: Visual Composer

Rose Tyler

Support staff

April 25, 2017 at 13:44

Hello,

Check slider now.

Regards,
Rose Tyler.

#161192 Copied In reply to: Revolution Slider Import Problem

Rose Tyler

Support staff

April 25, 2017 at 13:25

Hello,

It is the file from our latest theme version.

Regards,
Rose Tyler.

#161190 Copied In reply to: Uncaught TypeError: Cannot read property 'length' of undefined

Rose Tyler

Support staff

April 25, 2017 at 13:22

Hello, @Rubien,

You can delete Product Images Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Single Product Image settings. Use hard crop if you want to crop images. Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/
https://docs.woocommerce.com/document/fixing-blurry-product-images/

Regards,
Rose Tyler.

#161189 Copied In reply to: Product images small after update

Rose Tyler

Support staff

April 25, 2017 at 13:13

Hello,

Please wait for theme update or try to reupload etheme.js file that we’ve sent to your email address.

Regards,
Rose Tyler.

#161187 Copied In reply to: Uncaught TypeError: Cannot read property 'length' of undefined

Rose Tyler

Support staff

April 25, 2017 at 13:09

Hello,

Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

Regards,
Rose Tyler.

#161185 Copied In reply to: Customers can not choose shipping method on cart page

Rose Tyler

Support staff

April 25, 2017 at 13:08

Hello,

Please check WooCommerce -> Settings -> Accounts http://prntscr.com/f0lz6o

Regards,
Rose Tyler.

#161184 Copied In reply to: Enable guest checkout is not working – still asks user for password.

Rose Tyler

Support staff

April 25, 2017 at 13:01

Hello,

You need to edit js/etheme.js file et_cart_madal function.

Regards,
Rose Tyler.

#161183 Copied In reply to: Continue shopping Modal

Rose Tyler

Support staff

April 25, 2017 at 12:15

Hello,

Please provide a link to your site.

Regards,
Rose Tyler.

#161178 Copied In reply to: How can I remove the price only if the product is with variations?

Rose Tyler

Support staff

April 25, 2017 at 10:34

Hello,

Please provide us with wp-admin credentials in private content area.

Regards,
Rose Tyler.

#161165 Copied In reply to: Legenda Frooter

Rose Tyler

Support staff

April 25, 2017 at 10:24

Hello,

Yes, you will receive an email about theme update.

Regards,
Rose Tyler.

#161164 Copied In reply to: Any VC actualization?

Rose Tyler

Support staff

April 25, 2017 at 10:14

Hello,

Please update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
Also, go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

Regards,
Rose Tyler.

#161160 Copied In reply to: Woopress and V3

Rose Tyler

Support staff

April 25, 2017 at 10:09

Hello,

You’re welcome!

Regards,
Rose Tyler.

#161158 Copied In reply to: Ultimate Addons for Visual Composer

Rose Tyler

Support staff

April 25, 2017 at 10:07

Hello,

Thank you for using our theme!
Read more in documentations:
https://www.8theme.com/demo/docs/royal/index.html#!/1_how_to_translate
Please provide us with wp-admin and FTP credentials in private content area.

Regards,
Rose Tyler.

#161155 Copied In reply to: Translation – top bar, cart, pop-ups etc

Rose Tyler

Support staff

April 25, 2017 at 09:54

Hello,

You’re welcome!
There is no such mode.

Regards,
Rose Tyler.

#161151 Copied In reply to: register/login like demo

Rose Tyler

Support staff

April 25, 2017 at 09:51

Hello,

Fixed. Please check.

Regards,
Rose Tyler.

#161150 Copied In reply to: Single Product Page Issue

Rose Tyler

Support staff

April 25, 2017 at 09:36

Hello,

You’re welcome!

Regards,
Rose Tyler.

#161148 Copied In reply to: You have reached activation number limit
Rose Tyler

Support staff

April 25, 2017 at 09:35
Hello,

1. You can use this code:

.posts-slider .active { font-size: 25px; }

2. Please see screenshots http://prnt.sc/f0jmon http://prnt.sc/f0jmu3

Regards,
Rose Tyler.
#161147 Copied In reply to: Question Run Webshop
Rose Tyler

Support staff

April 25, 2017 at 09:30

Hello,

You’re welcome!

Regards,
Rose Tyler.

#161144 Copied In reply to: register page not appearing on the top menu

Rose Tyler

Support staff

April 25, 2017 at 09:05

Hello,

Is problem solved? http://prntscr.com/f0jbld

Regards,
Rose Tyler.

#161139 Copied In reply to: register page
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Viewing 65,370 results - 65,341 through 65,370 (of 68,226 total)

Viewing 30 posts - 65,341 through 65,370 (of 68,226 total)

← 1 2 3 … 2,178 2,179 2,180 … 2,273 2,274 2,275 →

Forum Replies Created

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