Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Please wait for theme update, it will be realized in 1-2 days.
Regards,
Rose Tyler.
Hello,
Please, make sure that you use the latest version of Ultimate Addons for Visual Composer – 3.16.10.
Also, disable the WooComposer module(deprecated) from Ultimate setting.
Regards,
Rose Tyler.
Hello,
To find your Purchase code, please, enter your ThemeForest account > Downloads tab > choose WooPress > Download > License Certificate & Purchase code http://prntscr.com/d23p2c
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You can delete Product Images Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Single Product Image settings. Use hard crop if you want to crop images. Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/
Read more there https://docs.woocommerce.com/document/fixing-blurry-product-images/
Regards,
Rose Tyler.
Hello,
1. Please provide FTP.
2. To change header element you need edit header.php file. Please note additional customization isn’t included in our basic support and all the changes you make are on your own decision.
5. To hide wishlist add this code in Custom css:
.product_meta .short-description + .yith-wcwl-add-to-wishlist {
display: none;
}
6. As I see it works fine http://prntscr.com/f12lqc. Could you explain the problem more detail?
7. Great.
Regards,
Rose Tyler.
Hello,
Please provide us with wp-admin credentials in private content area.
Regards,
Rose Tyler.
Hello,
1, 2. Did you try previously suggestions?
for the slider – how can I add a background to the text see 2nd slide
https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Please provide link to your site, wp-admin access and screenshot for better understanding.
3. You can tick “Redirect to the cart page after successful addition” in Woocommerce > Settings > Products > Display > Add to cart behaviour.
4. https://www.8theme.com/demo/docs/legenda/#!/footer
Edit your static block you created for footer and add Text element with [share].
5, 6, 7. Please provide link to the page and wp-admin access.
Regards,
Rose Tyler.
Hello,
This requires additional customization. It is beyond our basic support scope.
To edit default theme registration page you need modify files et-registration.php and theme-functions.php. Make changes in child theme not to lose them after theme update.
If you need help with additional customization you can contact WP-Kraken team.
Regards,
Eva Kemp.
Hello,
Sorry for the delay.
Please wait for theme update, it will be realized in 1-2 days.
Regards,
Rose Tyler.
Hello,
We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.
It means that not our theme is a problem. Check WooCommerce settings or contact WooCommerce support of WC support forum.
Regards,
Rose Tyler.
Hello,
Sorry I can’t connect http://prntscr.com/f115s9
Please check wp-content/themes/royal/js/etheme.js file and delete this code http://prntscr.com/f1162i in 1636 line, clear all cache on server, site, browser, and then check.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Would be very grateful if you can leave 5-stars rating and your comment for our theme on ThemeForest https://themeforest.net/downloads
Thanks.
Regards,
Rose Tyler.
Hello,
Category pages inherit layout shop page, so you can edit shop page and change sidebar width http://prntscr.com/f10pcy.
Regards,
Rose Tyler.
Hello,
Done. Please check.
Regards,
Rose Tyler.
Hello,
Yes. Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
Yes, we still working.
I will inform you when we finish.
Regards,
Rose Tyler.
Hello,
1. https://www.8theme.com/demo/docs/woopress/#!/5_registration_page
2. Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.
Regards,
Rose Tyler.
Hello,
You need also mark products as new in the edit http://prntscr.com/dta38h
Regards,
Rose Tyler.
Hello,
Please wait, we will update theme for you.
Regards,
Rose Tyler.
Hello,
Could you please disable the WooComposer module(deprecated) from Ultimate setting.
Also, go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.
Regards,
Rose Tyler.
Hello,
Unfortunately, it is not possible, brands pages inherit layout shop page.
Regards,
Rose Tyler.
Hello,
Please update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
The issue with outdated files will be fixed in a new theme update.
Regards,
Rose Tyler.
Hello,
I’ve sent pre-release archive of theme version to your registration email.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Regards,
Rose Tyler.
Hello,
You need update theme to 3.0.1 version.
The latest theme version you can download on Themeforest https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976?s_rank=3
It is compatible with WooCommerce 3.0.1.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Regards,
Rose Tyler.
Hello,
You can disable fixed header in Theme Options > General > Fixed navigation > Off.
Go to Theme Options > Color Scheme > Fixed Header Background, Fixed Header Text Color.
Also, you can add css code in Custom css section to change the font size:
.fixed-header .menu > li > a {
font-size: 16px;
}
Regards,
Rose Tyler.
Hello,
Please take my apologies for delay.
The problem may be caused by permissions to “tmp” and “plugins” folders. Please set permissions 777.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You need to use css to change color, for example:
.caldera-grid .alert-success {
background-color: black !important;
border-color: red;
color: red;
}
Regards,
Rose Tyler.