Forum Replies Created

Viewing 30 posts - 65,311 through 65,340 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 13:55

    Hello,

    This requires additional customization. It is beyond our basic support scope.
    If you need help with additional customization you can contact WP-Kraken team.
    To turn off preloader go to Theme Options > General > Show loader icon until site loading > Off.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 13:51

    Hello,

    To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 13:44

    Hello,

    Check slider now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 13:25

    Hello,

    It is the file from our latest theme version.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 13:22

    Hello, @Rubien,

    You can delete Product Images Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Single Product Image settings. Use hard crop if you want to crop images. Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/
    https://docs.woocommerce.com/document/fixing-blurry-product-images/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 13:13

    Hello,

    Please wait for theme update or try to reupload etheme.js file that we’ve sent to your email address.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 13:09

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 13:08

    Hello,

    Please check WooCommerce -> Settings -> Accounts http://prntscr.com/f0lz6o

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 13:01

    Hello,

    You need to edit js/etheme.js file et_cart_madal function.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 12:15

    Hello,

    Please provide a link to your site.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 10:34

    Hello,

    Please provide us with wp-admin credentials in private content area.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 10:24

    Hello,

    Yes, you will receive an email about theme update.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 10:14

    Hello,

    Please update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
    Also, go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 10:09

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 10:07

    Hello,

    Thank you for using our theme!
    Read more in documentations:
    https://www.8theme.com/demo/docs/royal/index.html#!/1_how_to_translate
    Please provide us with wp-admin and FTP credentials in private content area.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 09:54

    Hello,

    You’re welcome!
    There is no such mode.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 09:51

    Hello,

    Fixed. Please check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 09:36

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 09:35

    Hello,

    1. You can use this code:

    .posts-slider .active {
        font-size: 25px;
    }

    2. Please see screenshots http://prnt.sc/f0jmon http://prnt.sc/f0jmu3

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 09:30

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 09:05

    Hello,

    Is problem solved? http://prntscr.com/f0jbld

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 09:01

    Hello,

    You need add “8theme – Static Block” widget in Appearance > Widgets > “Footer 1” or “Footer 2” area, and select footer block in the widget settings.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 08:57

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 08:53

    Hello,

    Please update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
    Also, go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 08:44

    Hello,

    Fixed. Please check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 08:31

    Hello,

    Check now, please.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 08:29

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 08:19

    Hello,

    I sent your report to our developers.
    Thank you for the notice.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 08:13

    Hello,

    You can use bbPress plugin https://bbpress.org/ , also read their documentation https://codex.bbpress.org/ .

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2017 at 08:04

    Hello,

    To remove currency and language buttons go to Appearance > Widgets and add empty Text widget in Left Side top bar area.

    Regards,
    Rose Tyler.

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Viewing 30 posts - 65,311 through 65,340 (of 68,187 total)
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