Page 2179 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

April 25, 2017 at 14:29

Hello,

1. Oh I see, it will be fixed in new theme update.
2. You’re welcome!
3. Master Slider

Regards,
Rose Tyler.

#161199 Copied In reply to: contains outdated copies of some WooCommerce template files

Rose Tyler

Support staff

April 25, 2017 at 14:10

Hello,

You’re welcome!

Regards,
Rose Tyler.

#161197 Copied In reply to: Any VC actualization?

Rose Tyler

Support staff

April 25, 2017 at 13:58

Hello,

Please read our documentation https://www.8theme.com/demo/docs/royal/#!/3_one_page
Also, provide us with wp-admin credentials in private content area.

Regards,
Rose Tyler.

#161195 Copied In reply to: apple trackpad scroll speed

Rose Tyler

Support staff

April 25, 2017 at 13:55

Hello,

This requires additional customization. It is beyond our basic support scope.
If you need help with additional customization you can contact WP-Kraken team.
To turn off preloader go to Theme Options > General > Show loader icon until site loading > Off.

Regards,
Rose Tyler.

#161194 Copied In reply to: Customizing the loading Screen

Rose Tyler

Support staff

April 25, 2017 at 13:51

Hello,

To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.

Regards,
Rose Tyler.

#161193 Copied In reply to: Visual Composer

Rose Tyler

Support staff

April 25, 2017 at 13:44

Hello,

Check slider now.

Regards,
Rose Tyler.

#161192 Copied In reply to: Revolution Slider Import Problem

Rose Tyler

Support staff

April 25, 2017 at 13:25

Hello,

It is the file from our latest theme version.

Regards,
Rose Tyler.

#161190 Copied In reply to: Uncaught TypeError: Cannot read property 'length' of undefined

Rose Tyler

Support staff

April 25, 2017 at 13:22

Hello, @Rubien,

You can delete Product Images Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Single Product Image settings. Use hard crop if you want to crop images. Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/
https://docs.woocommerce.com/document/fixing-blurry-product-images/

Regards,
Rose Tyler.

#161189 Copied In reply to: Product images small after update

Rose Tyler

Support staff

April 25, 2017 at 13:13

Hello,

Please wait for theme update or try to reupload etheme.js file that we’ve sent to your email address.

Regards,
Rose Tyler.

#161187 Copied In reply to: Uncaught TypeError: Cannot read property 'length' of undefined

Rose Tyler

Support staff

April 25, 2017 at 13:09

Hello,

Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

Regards,
Rose Tyler.

#161185 Copied In reply to: Customers can not choose shipping method on cart page

Rose Tyler

Support staff

April 25, 2017 at 13:08

Hello,

Please check WooCommerce -> Settings -> Accounts http://prntscr.com/f0lz6o

Regards,
Rose Tyler.

#161184 Copied In reply to: Enable guest checkout is not working – still asks user for password.

Rose Tyler

Support staff

April 25, 2017 at 13:01

Hello,

You need to edit js/etheme.js file et_cart_madal function.

Regards,
Rose Tyler.

#161183 Copied In reply to: Continue shopping Modal

Rose Tyler

Support staff

April 25, 2017 at 12:15

Hello,

Please provide a link to your site.

Regards,
Rose Tyler.

#161178 Copied In reply to: How can I remove the price only if the product is with variations?

Rose Tyler

Support staff

April 25, 2017 at 10:34

Hello,

Please provide us with wp-admin credentials in private content area.

Regards,
Rose Tyler.

#161165 Copied In reply to: Legenda Frooter

Rose Tyler

Support staff

April 25, 2017 at 10:24

Hello,

Yes, you will receive an email about theme update.

Regards,
Rose Tyler.

#161164 Copied In reply to: Any VC actualization?

Rose Tyler

Support staff

April 25, 2017 at 10:14

Hello,

Please update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
Also, go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

Regards,
Rose Tyler.

#161160 Copied In reply to: Woopress and V3

Rose Tyler

Support staff

April 25, 2017 at 10:09

Hello,

You’re welcome!

Regards,
Rose Tyler.

#161158 Copied In reply to: Ultimate Addons for Visual Composer

Rose Tyler

Support staff

April 25, 2017 at 10:07

Hello,

Thank you for using our theme!
Read more in documentations:
https://www.8theme.com/demo/docs/royal/index.html#!/1_how_to_translate
Please provide us with wp-admin and FTP credentials in private content area.

Regards,
Rose Tyler.

#161155 Copied In reply to: Translation – top bar, cart, pop-ups etc

Rose Tyler

Support staff

April 25, 2017 at 09:54

Hello,

You’re welcome!
There is no such mode.

Regards,
Rose Tyler.

#161151 Copied In reply to: register/login like demo

Rose Tyler

Support staff

April 25, 2017 at 09:51

Hello,

Fixed. Please check.

Regards,
Rose Tyler.

#161150 Copied In reply to: Single Product Page Issue

Rose Tyler

Support staff

April 25, 2017 at 09:36

Hello,

You’re welcome!

Regards,
Rose Tyler.

#161148 Copied In reply to: You have reached activation number limit
Rose Tyler

Support staff

April 25, 2017 at 09:35
Hello,

1. You can use this code:

.posts-slider .active { font-size: 25px; }

2. Please see screenshots http://prnt.sc/f0jmon http://prnt.sc/f0jmu3

Regards,
Rose Tyler.
#161147 Copied In reply to: Question Run Webshop
Rose Tyler

Support staff

April 25, 2017 at 09:30

Hello,

You’re welcome!

Regards,
Rose Tyler.

#161144 Copied In reply to: register page not appearing on the top menu

Rose Tyler

Support staff

April 25, 2017 at 09:05

Hello,

Is problem solved? http://prntscr.com/f0jbld

Regards,
Rose Tyler.

#161139 Copied In reply to: register page

Rose Tyler

Support staff

April 25, 2017 at 09:01

Hello,

You need add “8theme – Static Block” widget in Appearance > Widgets > “Footer 1” or “Footer 2” area, and select footer block in the widget settings.

Regards,
Rose Tyler.

#161138 Copied In reply to: Header Configuration

Rose Tyler

Support staff

April 25, 2017 at 08:57

Hello,

You’re welcome!

Regards,
Rose Tyler.

#161136 Copied In reply to: update for visual composer 5.1.1

Rose Tyler

Support staff

April 25, 2017 at 08:53

Hello,

Please update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
Also, go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

Regards,
Rose Tyler.

#161135 Copied In reply to: Unable to add attributes to variable product

Rose Tyler

Support staff

April 25, 2017 at 08:44

Hello,

Fixed. Please check.

Regards,
Rose Tyler.

#161134 Copied In reply to: Translation in product page

Rose Tyler

Support staff

April 25, 2017 at 08:31

Hello,

Check now, please.

Regards,
Rose Tyler.

#161133 Copied In reply to: You have reached activation number limit

Rose Tyler

Support staff

April 25, 2017 at 08:29

Hello,

You’re welcome!

Regards,
Rose Tyler.

#161132 Copied In reply to: media grid
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Viewing 65,370 results - 65,341 through 65,370 (of 68,220 total)

Viewing 30 posts - 65,341 through 65,370 (of 68,220 total)

← 1 2 3 … 2,178 2,179 2,180 … 2,272 2,273 2,274 →

Forum Replies Created

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