Hello,

Thank you for using our theme!
Please provide us with wp-admin and FTP credentials in private content area.

Regards,
Rose Tyler.

Hello,

Unfortunately, there is no such option. You may try to use some plugin or try to edit the file wp-content/themes/royal/framework/theme-functions.php (find the section “! Registration Form”).
If you need help with additional customization contact WP-Kraken team because it’s not included in our support.

Regards,
Rose Tyler.

Hello,

You’re welcome!)
I did nothing. I just checked the page, that’s all.

Regards,
Rose Tyler.

Hello,

Don’t worry, “woocommerce” folder will be reuploaded from a new theme package.

Regards,
Rose Tyler.

Hello,

It is our http://prnt.sc/f1uw8h, this is default http://prnt.sc/f1uwma.
There are used the same “name” attributes.

Regards,
Rose Tyler.

Hello,

Make sure your server meets the requirements described in the documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (“1.3 Requirements for Royal” section).
You need update theme to 3.0 v. and Woocommerce to 3.0.4.
https://youtu.be/KdWESIIPU1k
(it’s for Legenda theme but the process is the same)
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also update all required plugins https://www.8theme.com/download-plugins/

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
Make sure your server meets the requirements described in the documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (“1.3 Requirements for Royal” section).
You need to use Woocommerce to 3.0.4 with our new theme version.
I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process! You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
https://youtu.be/KdWESIIPU1k (it’s for Legenda theme but the process is the same)
Also update all required plugins. To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins).
To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.
Also, please provide link to your site.

Regards,
Rose Tyler.

Hello,

Thank you for using our theme!
Please read our documentation https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade
I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
https://youtu.be/KdWESIIPU1k
(it’s for Legenda theme but the process is the same)
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

Also update all required plugins. To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins).
To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.

Regards,
Rose Tyler.

Hello,

As I see, it is not our zoom effect.
If you haven’t problems with it, you can use this zoom type and ignore the error in console.

Regards,
Rose Tyler.

Hello,

I have checked your site and don’t see the problem with popup loading circle. Is your issue solved?

Regards,
Rose Tyler.

Hello,

1. Please see screenshot http://prnt.sc/f1tdfq
2. Disable footer demo blocks in Theme Options -> Footer. You need recreate footer as described in the documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/footer
To change logo in copyright section add your own image in “Footer Copyright” area in Appearance > Widgets: https://www.8theme.com/demo/docs/legenda/index.html#!/custom_widget_areas (Footer Copyrights, Footer Links).

Regards,
Rose Tyler.

Hello,

When I disabled all 3rd-party plugins http://prnt.sc/f1t9q6
Now I’ve activated them back. You can deactivate them one by one to find the needed plugin.

Regards,
Rose Tyler.

Hello,

Also, you need update all required plugins.
Please provide us with wp-admin and FTP credentials in private content area.

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

To solve problem, please change /royal/woocommerce/single-product/add-to-cart/simple.php file to:

<?php
/**
 * Simple product add to cart
 *
 * @author 		WooThemes
 * @package 	WooCommerce/Templates
 * @version     3.0.0
 */

if ( ! defined( 'ABSPATH' ) ) exit; // Exit if accessed directly

global $woocommerce, $product;

if ( ! $product->is_purchasable() ) return;
?>

<?php
	// Availability
	$availability      = $product->get_availability();
	$availability_html = empty( $availability['availability'] ) ? '' : '<p class="stock ' . esc_attr( $availability['class'] ) . '">' . esc_html( $availability['availability'] ) . '</p>';
	
	echo apply_filters( 'woocommerce_stock_html', $availability_html, $availability['availability'], $product );
?>

<?php if ( $product->is_in_stock() ) : ?>

	<?php do_action( 'woocommerce_before_add_to_cart_form' ); ?>

	<form class="cart" method="post" enctype='multipart/form-data'>
	 	<?php do_action( 'woocommerce_before_add_to_cart_button' ); ?>

	 	<?php
	 		if ( ! $product->is_sold_individually() )

	 		/**
			 * @since 3.0.0.
			 */
			do_action( 'woocommerce_before_add_to_cart_quantity' );

	 			woocommerce_quantity_input( array(
	 				'min_value' => apply_filters( 'woocommerce_quantity_input_min', 1, $product ),
	 				'max_value' => apply_filters( 'woocommerce_quantity_input_max', $product->backorders_allowed() ? '' : $product->get_stock_quantity(), $product )
	 			) );

	 		/**
			 * @since 3.0.0.
			 */
			do_action( 'woocommerce_after_add_to_cart_quantity' );
	 	?>

	 	<input type="hidden" name="add-to-cart" value="<?php echo esc_attr( $product->get_id() ); ?>" />

	 	<button type="submit" name="add-to-cart" value="<?php echo esc_attr( $product->get_id() ); ?>" class="single_add_to_cart_button <?php if(etheme_get_option('ajax_addtocart')): ?>etheme-simple-product<?php endif; ?> button alt"><?php echo $product->single_add_to_cart_text(); ?></button>

		<?php do_action( 'woocommerce_after_add_to_cart_button' ); ?>
	</form>

	<?php do_action( 'woocommerce_after_add_to_cart_form' ); ?>

<?php endif; ?>

Regards,
Rose Tyler.