Dear Sir/Madame,
After updating your theme to today’s latest version 3.00 Visual Composer plugin stopped working properly.
I have tried deactivating all plugins except Visual Composer and the issue still occurs. I have tried removing and re-installing the the Theme and the issue persists.
If I change theme to the default wordpress ones and the issue is resolved. So I came to conclusion there is a bug in the latest update of the theme.
Can you please provide a solution for this??
I am sending you a screenshot of our admin panel
http://bigproject1.wpengine.com/wp-content/uploads/2017/04/composer_elements_problem.jpg
I forgot to mention that every single plugin is up to date, as well as wordpress.
Thank you in advance,
Dimitris
Hello,
Thank you for using our theme!
Please provide us with wp-admin credentials in private content area.
Regards,
Rose Tyler.
Hello,
I have given you the credentials for the wp-admin area.
Thank you in advance
Best regards,
Dimitris
Thank you very much Rose,
It seems to be working perfectly right now.
Could you please tell me what you did in case this happens again?
Best Regards,
Dimitris
Hello,
You’re welcome!)
I did nothing. I just checked the page, that’s all.
Regards,
Rose Tyler.
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