Hello Yao,

We would like to suggest an optimal configuration for the header builder. It is advisable to place two sub-containers within a single container and set it to ‘sticky’. This arrangement will ensure the desired functionality and appearance.

Otherwise, both elements may appear to be sticky https://prnt.sc/j8RS-9W56svb , but in reality, they will be on the same level, causing the card of the first container to be positioned underneath.

To assist you effectively, please provide us with temporary wp-admin access.

Best Regards,
8Theme’s Team

Hello Mohammed Abrar,

Thank you for reaching out to us with your concern. We understand the importance of a smooth checkout process.

Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme.

If the problem is independent of the theme, contact the support of the WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello goong,

Thank you for contacting us and for using XStore.

Please submit separate topics for different questions.

1, 3/ Theme Options > Typography > Headings > change line height from 41 to 41px.

2, 4/ Theme Options > WooCommerce > Single Product Builder > edit template https://prnt.sc/ioEACYZb0G4C

Warm Regards,
The 8Theme Team

Hello,

You’re welcome!

Best Regards,
8Theme’s Team

Hi @Ahmed Asaad,

We offer the Pro Elements plugin.

The free PRO Elements plugin is a modified version of the Elementor Pro WordPress plugin, originally created by Elementor Ltd. Similar to the original, it is licensed under the GNU General Public License, version 3 (GPLv3). However, unlike the original, it is completely free and does not require activation for use.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello Anastasiia,

We have identified that the issue you are experiencing is related to the Light Speed plugin. This does not mean that you need to remove the plugin. Instead, we recommend locating the specific option within the plugin that is causing the problem. We advise you to contact the plugin’s support team for assistance in resolving this issue.

Best Regards,
8Theme’s Team

Hello coffeedog,

Thank you for reaching out to us with your request. We have reviewed the information you provided and understand that you would like the links in the caption to be displayed in blue.
Custom CSS code can be used:

.single-product .woocommerce-tabs a {
    color: red !important;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best Regards,
8Theme’s Team

Hello Duarte,

Thank you for contacting us with your inquiry about header customization in Elementor.

To better understand your requirements, could you please provide us with some screenshots? Additionally, we would appreciate it if you could grant us temporary wp-admin access to review your settings.

Furthermore, we are currently unable to access your site. Could there be an IP restriction in place that might be causing this issue?

Thank you for your cooperation.

Best regards,
8Theme’s Team

Hello Aasim Pathan,

Thank you for reaching out to us with your concerns regarding the product page layout on your website.

Please provide URL of page from your screenshot.

Best Regards,
8Theme’s Team

Hello,

You’re welcome!

We would like to assure you that your previous actions will not impact any future updates to our themes. For your reference, please find detailed information on theme and plugin updates at the following links: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Best Regards,
8Theme’s Team

Hello Bagwani,

Thank you for reaching out and for your kind words of appreciation.

Edit the Home page using Elementor > add Posts Carousel https://prnt.sc/_4AT7kEwobCI
More elemental are here https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/

Unrequired elements can be removed or just hidden for some devices here – https://prnt.sc/Skv8V-mkJHWm

Best Regards,
8Theme’s Team

Hello,

We’ve checked and settings can be opened https://prnt.sc/JrcelSoJzOAK
Please describe the issue in more detail.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello cocofu,

Please provide the URL of your site and temporary wp-admin access via the Private Content area.

“I can’t import now.” – what exactly error do you get?

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

Best Regards,
8Theme’s Team

Hello Russell Rahman,

Thank you for reaching out to us with your query.

Please provide URL of the page from your screenshot.

Best Regards,
8Theme’s Team

Hello cocofu,

We would like to inform you that theme installation and import are not included in our basic support package; these are considered additional services. While we are theoretically able to assist you, the existing content on your site might lead to misunderstandings regarding your expectations and how we interpret your request.
To facilitate a clearer understanding, we kindly ask you to create a test site. This will allow us to provide you with an example of the installation process and possibly record a video tutorial for your reference.

Thank you for your understanding.

Best Regards,
8Theme’s Team