Hello,

Fixed. Please check it now.

Regards,
Rose Tyler.

Hello,

Please update theme to latest version (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section) https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

Hello, @sharonsohs,

You’re welcome!

Regards,
Rose Tyler.

Hello,

Please provide FTP accesses in Private Content area.

Regards,
Rose Tyler.

Hello,

Sorry, but FTP credentials are incorrect.
Please check them.

Regards,
Rose Tyler.

Hello,

Please make sure that you use the latest version of Visual Composer and Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/

Regards,
Rose Tyler.

Hello,

Unfortunately, you can’t display different variations of the same product in the related product area. Please read more about related product https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards,
Rose Tyler.

Hello,

You can reorder categories in Products > Categories and drag categories in order you need. Then go to Appearance > Widgets > add “Woocommerce Product Categories” widget into “Shop Sidebar” area and select “Order by” – “Category Order”.

Regards,
Rose Tyler.

Hello,

If you have the same problem with official WooCommerce theme – Storefront, we recommend you to contact Woocommerce support to investigate this problem.
Also, update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/

Regards,
Rose Tyler.

Hello,

Please check Product categories widget settings on this page.
You can upload category image http://prntscr.com/f64nm9

Regards,
Rose Tyler.

Hello,

Yes, you can add css code to change the color of single menu item, but you need write menu class and item id. I need your wp-admin access to check your menu and to provide some example.

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
1. Please go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.
2. You need to check your Site Language (Settings > General).

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
Unfortunately, I can’t find Spanish translation files in your theme folder.
Did you make backup before theme update? If yes, please place your woopress-es_ES.po and woopress-es_ES.mo files into the languages /wp-content/languages/themes/ folder. If not, you need to recreate translation http://prntscr.com/f5hss2

Regards,
Rose Tyler.

Hello,

Sorry for the long delay.
As I see you updated woocommerce plugin to the latest version, but current theme v. 1.7.1 has compatibility issues with woocommerce 3.0.x. Please downgrade woocommerce plugin to the version 2.6.14, you can download it here https://downloads.wordpress.org/plugin/woocommerce.2.6.14.zip . You will be able to use the latest one when new theme update is ready, our developer team are working on it to release it as soon as possible.

Regards,
Rose Tyler.

Hello,

Please check topic now.

Regards,
Rose Tyler.