Hello,
Sorry for the delay.
This element is out of date.
Please use VC element http://prntscr.com/fgzc0x
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
This element is out of date.
Please use VC element http://prntscr.com/fgzc0x
Regards,
Rose Tyler.
Hello,
Please add this code in Custom css:
.product .product-image-wrapper.hover-effect-mask .hover-mask{
visibility: hidden;
}
.product .product-image-wrapper.hover-effect-mask:hover .hover-mask{
visibility: visible;
}
Regards,
Rose Tyler.
Hello,
Could you please provide wp-admin and FTP access in Private Content?
Regards,
Rose Tyler.
Hello,
Try to use this code in Custom css:
.top-bar .languages-area .sub-menu a {
color: #9b9b9b !important;
}
Regards
Hello,
You need to transfer fonts folder from /legenda/css/ folder to theme legenda folder.
I’ve sent font-awesome.min.css file to your email. Please replace /legenda/css/font-awesome.min.css file.
Regards,
Rose Tyler.
Hello,
1. Please note that was big woocommerce update, so many elements in the plugin and our theme functionality were changed. So you may need to edit your changes in the child theme to proper work with new versions.
2-3. Could you please provide wp-admin access in Private Content?
4-5. Please update all required plugins https://www.8theme.com/download-plugins/.
To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/
Regards,
Rose Tyler.
Hello,
Please check /framework/theme-function.php file and change http://prntscr.com/fgxvea to
https://gyazo.com/b9f9a7074adfb924a8d680da3fb6cf70
<?php $href = get_permalink( get_option('woocommerce_myaccount_page_id') );?>
<p><?php _e('You can access your account area to view your orders and change your password here: <a href="' . $href . '">' . $href . '</a>.', ETHEME_DOMAIN));?></p>
Regards,
Rose Tyler.
Hello,
Unfortunately, classico does not have such options by default.
You can try to use some 3-rd party plugins, for example, WP All Export.
Regards,
Rose Tyler.
Hello,
We didn’t find critical errors with WC 3.0.7 v. You can update the plugin https://en-gb.wordpress.org/plugins/woocommerce/advanced/ http://prntscr.com/fgxptu.
Please don’t hesitate to contact us if you have any questions or find some problem.
Regards,
Rose Tyler.
Hello, @Serson,
Could you please provide wp-admin access in Private Content?
Regards,
Rose Tyler.
Hello,
You can try to add this code in custom css:
@media (max-width: 480px) {
.top-bar {
display: block !important;
}
.top-bar .languages-area {
display: block !important;
text-align: left !important;
margin-top: 5px;
}
}
How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
Regards,
Rose Tyler.
Hello,
Sorry, but problems are not quite clear for me.
Please provide screenshot for better understanding and clarify with more details.
Regards,
Rose Tyler.
Hello,
I’ve sent shortcodes.php file to your email. Please replace /framework/shortcodes.php.
Regards,
Rose Tyler.
Hello,
1. Please see screenshot http://prntscr.com/fguxh1
2. If you select this type http://prntscr.com/fgw531, the page with search results displayed as http://prntscr.com/fgw73w. Please check it now. To display results as products please delete post_type="any" from your shortcode.
3. Please use this code in Custom css:
.single-product h4.meta-title {
display: none;
}
4.
.price_slider_wrapper .price_slider_amount button {
background-color: blue;
}
Regards,
Rose Tyler.
Hello,
The new update will be available within one week, maybe earlier.
Also, we can send you the release candidate archive to test.
Regards,
Rose Tyler.
Hello,
You need update theme to the latest version (3.0.2.1), find it on ThemeForest where you bought theme https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Log in to your account and go to the Downloads area.
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
It was our bug with product id in this element. I’ve sent your report to our developers.
It also will be fixed in our new theme update.
Thank you for the notice.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Please update theme to the latest version 3.2 https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade) https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
Theme version 3.2 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
Please update theme to new version – 3.0.0.1 http://prntscr.com/fgvcxb (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
You need to check etheme.js file.
Regards,
Rose Tyler.
Hello,
I’m glad that problem was solved.
Regards,
Rose Tyler.
Hello,
Check requirements described in the documentation https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade http://prntscr.com/fgv8q8
Could you please provide wp-admin access in Private Content?
Regards,
Rose Tyler.
Hello,
Fixed. Please check now.
Regards,
Rose Tyler.
Hello,
Could you please provide wp-admin access in Private Content?
Regards,
Rose Tyler.
Hello,
It is standard place to show product gallery http://prntscr.com/fgv1xz http://prntscr.com/fgv2cxb
To reduce it you can add this code in Theme Options > Custom css:
.single-product .product-navigation {
padding-bottom: 0;
}
.product-information .price {
margin-bottom: 10px;
margin-top: 5px;
}
.product-information .short-description {
margin-bottom: 10px;
}
.single-product table.variations {
margin-bottom: 0px;
}
.single_variation_wrap {
margin-top: 5px;
}
.single-product .product-information {
margin-bottom: 5px;
}
.single-product .product_meta {
margin-top: 5px;
margin-bottom: 5px;
}
.product_meta > span {
line-height: 20px;
}
Regards,
Rose Tyler.
Hello,
Oh I see, you can reorder categories in Products > Categories and drag categories in order you need. Then go to Appearance > Widgets > “Woocommerce Product Categories” widget into “Shop Sidebar” area and select “Order by” – “Category Order”.
Regards,
Rose Tyler.
Hello,
To get new strings you just need to synchronize translation files after theme update http://prntscr.com/fgusjg.
Button Sync (Loco plugin) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
Regards,
Rose Tyler.
Hello,
I’ve deleted custom classes for elements and now you can see images.
Please clear cache and check menu now.
Regards,
Rose Tyler.