Updated Theme & A New "website" input box appeared on Contact form?!

This topic has 8 replies, 3 voices, and was last updated 6 years, 9 months ago ago by Amzy Leel

  • Avatar: Evelyn
    Evelyn
    Participant
    June 6, 2017 at 18:36

    Hello+

    I recently updated the Royal Theme on the website to version 3.0.2.0 (I’m using WordPress version 4.7.5) and a new input box showed up on the contact form. That new input box says “Website” – this is not needed for this contact form on this website – please advise on where to go and how to remove this new additional input box.

    Thank you! +ES

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2017 at 08:35

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards,
    Rose Tyler.

    Avatar: Evelyn
    Evelyn
    Participant
    June 7, 2017 at 16:11

    Hi+

    Thank you for your quick reply…Okay, please let me know what you do so that I can repeat the process, if needed.

    Thank you, +ES

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 8, 2017 at 09:56

    Hello,

    Go to /royal/framework/shortcodes.php and copy this function https://prnt.sc/fhb5yq in function.php file of your child theme. Then you can edit contact form.

    Regards,
    Rose Tyler.

    Avatar: Evelyn
    Evelyn
    Participant
    June 8, 2017 at 15:58

    Hi+

    Thank you for the quick response, information, and link! I will do this and then post the results here…

    Thanks, +ES

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 8, 2017 at 16:06

    Hello,

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards,
    Rose Tyler.

    Avatar: Evelyn
    Evelyn
    Participant
    June 9, 2017 at 19:29

    Hi+

    I was able to successfully modify the code file for the Contact Form. Thank you for the instructions.

    If I may suggest… You should put a user-friendly way for the Contact Form to be modified into the Theme Options for those that do not know how to code… I was a bit surprised that there was no place to easily modify the contact form without actually having to work in the code files.

    Please consider this as resolved.

    Thanks! +ES

    Avatar: amzy
    Amzy Leel
    Participant
    June 12, 2017 at 06:26

    Hi Evelyn,

    Glade you sorted out this and yes, we will consider your suggestions in future updates.

    Regards,

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