Product Addons plugin uses POST method and does not work with Ajax add to cart. Keep this option disabled if you want to use this plugin.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 15:01
Hello,
A new theme version will be compatible with the new woocommerce version.
Our developers are working on the update.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 14:56
Hello,
Compatibility with WC 3.0.9 and higher version will be added in a new theme update.
Please check theme changelog on Themeforest before woocommerce update.
You can find WC 3.0.8 – https://en-gb.wordpress.org/plugins/woocommerce/advanced/ – http://prntscr.com/fplpj2 and update this plugin and our theme.
Also, update all required plugins: https://www.8theme.com/download-plugins/. Don’t forget to create backup of your files and database before starting update process!
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 14:46
Hello,
Try to disable Ajax “Add to Cart” option (Theme Options > Single Product Page).
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 14:43
Hello,
Sorry for the delay.
You can try to use some plugin, for example, WooCommerce Checkout Manager.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 14:39
Hello,
Could you please provide wp-admin access in Private Content?
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 14:39
Hello,
Unfortunately, this changes can’t be realized via the child theme, so you need to edit walkers.php file.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 14:31
Hello,
Unfortunately, there is no such possibility. Sorry.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 14:25
Hello,
Could you please provide wp-admin access in Private Content?
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 13:56
Hello,
Unfortunately, it is not possible to show only specific category in the sidebar via this widget.
It requires additional customization. If you need help with additional customization you may contact WPKraken team because this is outside the scope of our support.
Regards
Rose Tyler
Support staff
June 29, 2017 at 13:42
Hello,
1. To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.
2. 500 error is related to the server configuration, not to the theme. You should contact your hosting provider support for investigation. Perhaps some PHP parameters need to be increased.
3. To replace 8theme link and payment images in the footer go to Appearance > Widgets and add your widgets to Footer Copyright and Footer Links areas. https://www.8theme.com/demo/docs/royal/#!/9_footer
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 13:30
Hello,
Very likely you just need to synchronize translation files after update the theme and woocommerce to get new strings.
Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
When I disabled all 3rd-party plugins https://prnt.sc/fpjnim
Now I’ve activated them back. You can deactivate them one by one to find the needed plugin.
Also, please contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M. https://www.8theme.com/demo/docs/woopress/#!/general_information (1.1 Before you start)
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 12:09
Hello,
Sorry for the delay.
Fixed. Please check now.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 12:01
Hello,
We’re still waiting for news from our developers as they are still working on the update. Please take our apologies for the delay.
I’ve sent fixed files to your email.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 29, 2017 at 11:56
Hello,
Sorry for the delay.
Please check Theme Options > Color Scheme and Typography.
Also, you can use Custom css, for example, add this code in the custom.css file to change main menu color:
