Hello,
Please check the page now.
Regards,
Rose Tyler.
Hello,
Please check the page now.
Regards,
Rose Tyler.
Hello,
Please check error log on your server (ask hosting provider support to help you with it) if there are any errors.
Regards,
Rose Tyler.
Hello,
Please check now.
Regards
Hello,
I’ve added code in your Theme Options > Custom css. Please check.
Regards,
Rose Tyler.
Hello,
We are glad that you sorted out!
Regards,
Rose Tyler.
Hello, @holidaytime,
Sorry, but wp-admin credentials are incorrect. Please check them.
Regards,
Rose Tyler.
Hello,
Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.
Seems you have the price but it is hidden https://prnt.sc/friuye.
Regards,
Rose Tyler.
Hello,
Please add this code in custom.css:
.post-single > img {
display: none;
}
Regards,
Rose Tyler.
Hello, @samuraischwert,
Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, the problem appears only with our theme provide wp-admin access in Private Content.
Regards,
Rose Tyler.
Hello, @davenh,
Please, install and enable default WC theme Storefront and check if this issue persists. We’ll be able to help you in case problem appears with our theme only.
Please update theme to the latest version 3.2 https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade) https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
Theme version 3.2 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
Please add this code in custom.css file:
.archive .woocommerce-product-rating {
text-align: center;
}
Regards,
Rose Tyler.
Hello,
Please use PHP 5.6 or 7.0 because the current themes version isn’t fully compatible with http://prntscr.com/frgnz6.
After change PHP version check shop page.
Please wait for theme update, the new theme version will be compatible with WC 3.10.
Regards,
Rose Tyler.
Hello,
The new theme version will be compatible with the latest woocommerce version and these files will be fixed.
Our developers are working on the update.
Regards,
Rose Tyler.
Hello,
Please see screenshot https://prnt.sc/frfmkn
You need contact Envato support to get the buyer.
Please read these topics:
https://www.8theme.com/topic/cant-install-royal-theme-because-of-openssl-version-thats-the-right-one/
https://www.8theme.com/topic/openssl-error-on-activation/
Regards,
Rose Tyler.
Hello,
Sorry for the inconvenience.
Please use Add Custom Sidebar button http://prntscr.com/frfkff
Regards,
Rose Tyler.
Hello,
I’m glad that problem was solved.
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Could you please provide wp-admin access in Private Content?
Regards,
Rose Tyler.
Hello,
Please see screenshot https://prnt.sc/frfel5
If you use the child theme you can disable custom css and write all your custom code in style.css of your child theme. We include custom.css file in the parent theme because not all of our customers want to overwrite or modify parent theme files and use the child theme.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
This product http://prntscr.com/frf7y6 is simple http://prntscr.com/frf8ac so information on the cart page and variations are created by some plugin. Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.
To display attributes for standard variations products on cart page you need to make described changes in the cart.php file and add custom css code to stylize these attributes in needed color on the page.
Regards,
Rose Tyler.
Hello,
I’ve removed this code from your Custom css:
/*Header Menu Edits*/
.header-type-7{
.menu-wrapper{
background-color: #252525;
opacity:.85 !important;
}
and set menu color in Theme Options https://prnt.sc/frez5p
Please check now.
Regards,
Rose Tyler.
Hello,
Sorry, but your question is a bit unclear.
I’ve tested registration on your site and from this page http://strings.hu/wordpress/my-hashbag it works fine http://prntscr.com/fregac, from this http://prntscr.com/frei8k -> http://prntscr.com/freilc
Is your problem solved?
Regards,
Rose Tyler.
Hello,
It works fine when I try to add this code <span class="show-quickly" data-prodid="5509">Algae DHA Quick View</span> in content of blog post via console on your site http://prntscr.com/frebwe https://prnt.sc/frecel
Regards,
Rose Tyler.
Hello,
I’m glad that problem was solved.
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
It depends on structure of your tab so you need to check the content of your custom tab http://prntscr.com/fre4aj or add this code in Theme Options > Custom css:
#content_tab_12 .vc_row{
margin-top: -30px;
}
#content_tab_12 .vc_column_container:first-child{
margin-top: 30px;
}
Regards,
Rose Tyler.
Hello,
Thanks for using our theme!
You can renew support on the item page https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 – https://prnt.sc/frdwpi (contact with Envato support about detail information because they provide this service).
Regards,
Rose Tyler.
Hello,
Please check your credentials, we can’t access WP Dashboard.
Regards,
Rose Tyler.
Hello,
Could you please provide wp-admin access in Private Content?
Regards,
Rose Tyler.