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  watcha

  Participant

  September 2, 2017 at 13:04

  Hi,

  I need help to fix this issue that happens after conducting a search and the result is “no posts were found” but I have only allowed “Search by products” on 8Theme Options -> Header settings.

  Screenshot here: https://prnt.sc/gg5uz7

  Is there a way for the search result to simply be search for products – perhaps the result should be “no products found” and no sidebar with the image as well.

  Please let me know if you have any questions.

  Thank you.

  #171438 Copied Theme version: Electronics WooCommerce version: 3.1.2

  7 Answers

  

  Rose Tyler

  Support staff

  September 4, 2017 at 16:17

  Hello,

  Do you use the latest theme version?
  Could you please provide wp-admin access in Private Content?
  If you want to make this sidebar empty just add the empty text widget into the Appearance > Main sidebar.

  Regards

  #171549 Copied
  

  watcha

  Participant

  September 4, 2017 at 16:47

  Hi Rose,

  Yes, I am using the latest version. Perhaps you can have a look.

  Please if it’s possible to not show other results like posts or side bar but only products. Admin access is in private.

  Thank you.

  Please, contact administrator
  for this information.

  #171554 Copied
  

  Laranz

  Participant

  September 5, 2017 at 04:09

  Hi,

  You can translate those strings using this kb article: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

  Let us know,

  Thanks,
  laranz.

  #171566 Copied
  

  watcha

  Participant

  September 8, 2017 at 04:50

  Sorry, I couldn’t find time to look into this until now.

  It’s not a translation issue its the search result.

  Can you please relook into it?

  Thank you.

  #171901 Copied
  

  Rose Tyler

  Support staff

  September 8, 2017 at 09:23

  Hello,

  Please try to disable Yoast SEO Premium plugin, the problem will be solved, so you need need to contact plugin author.

  Regards

  #171913 Copied
  

  watcha

  Participant

  September 8, 2017 at 16:48

  Thank you. Appreciate your help.

  Regards.

  #171971 Copied
  

  Olga Barlow

  Participant

  September 8, 2017 at 17:48

  You are welcome!

  Regards

  #171983 Copied