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Search Result - by watcha - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 6 years, 7 months ago ago by Olga Barlow

watcha

Participant

September 2, 2017 at 13:04

Hi,

I need help to fix this issue that happens after conducting a search and the result is “no posts were found” but I have only allowed “Search by products” on 8Theme Options -> Header settings.

Screenshot here: https://prnt.sc/gg5uz7

Is there a way for the search result to simply be search for products – perhaps the result should be “no products found” and no sidebar with the image as well.

Please let me know if you have any questions.

Thank you.

#171438 Copied Theme version: Electronics WooCommerce version: 3.1.2

7 Answers

Rose Tyler

Support staff

September 4, 2017 at 16:17

Hello,

Do you use the latest theme version?
Could you please provide wp-admin access in Private Content?
If you want to make this sidebar empty just add the empty text widget into the Appearance > Main sidebar.

Regards

#171549 Copied

watcha

Participant

September 4, 2017 at 16:47

Hi Rose,

Yes, I am using the latest version. Perhaps you can have a look.

Please if it’s possible to not show other results like posts or side bar but only products. Admin access is in private.

Thank you.

Please, contact administrator
for this information.

#171554 Copied

Laranz

Participant

September 5, 2017 at 04:09

Hi,

You can translate those strings using this kb article: http://xstore.helpscoutdocs.com/article/30-base-theme-translation

Let us know,

Thanks,
laranz.

#171566 Copied

watcha

Participant

September 8, 2017 at 04:50

Sorry, I couldn’t find time to look into this until now.

It’s not a translation issue its the search result.

Can you please relook into it?

Thank you.

#171901 Copied

Rose Tyler

Support staff

September 8, 2017 at 09:23

Hello,

Please try to disable Yoast SEO Premium plugin, the problem will be solved, so you need need to contact plugin author.

Regards

#171913 Copied

watcha

Participant

September 8, 2017 at 16:48

Thank you. Appreciate your help.

Regards.

#171971 Copied

Olga Barlow

Support staff

September 8, 2017 at 17:48

You are welcome!

Regards

#171983 Copied
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