Forum Replies Created

Viewing 30 posts - 62,401 through 62,430 (of 68,221 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 10:23

    Hello,

    1. Please add this code in Theme Options > Custom css:

    .header-wraper .blog-description, .navbar-header.navbar-right {
        width: 25%;
    }

    2. Try to change Row stretch options http://prntscr.com/gmiumy
    3. You may show products in Gallery (only 1 row) or in a grid (more as 1 row), if you want to show 3 row of products gallery try to use 3 elements on page with different order ways.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 10:12

    You’re welcome! Please see screenshot http://prntscr.com/gmirj3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 10:08

    Hello,

    Yes, you may use Single image element and set needed size http://prntscr.com/gmipbz https://vc.wpbakery.com/video-academy/add-edit-image-visual-composer-wordpress/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 10:03

    Hello,

    Sorry for the delay. Seems it is our bug. Thank you for the notice. It will be fixed in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 10:00

    Hello,

    Such questions request additional customization which is beyond our basic support scope. You can contact WPKraken team to get help with additional development.
    You may try this way to make redirect: Woocommerce -> settings -> products -> display http://prntscr.com/gmi46n and add this code in functions.php of your child theme:

    function et_added_to_cart_redirect() { 
     return $url = "request_quote"; // for example
    }; 
    add_filter('woocommerce_add_to_cart_redirect', 'et_added_to_cart_redirect'); 

    Please read this article https://docs.woocommerce.com/document/change-add-to-cart-button-text/
    Also, you may activate Just Catalog options in Theme Options > Shop.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 09:45

    Hello,

    Is your problem solved? http://prntscr.com/gmifs0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 09:31

    Hello,

    1. There is no such option but you may add this code in Theme Options > Styling > Global Custom css:

    @media only screen and (max-width: 1030px){
    .top-bar {
        display: block !important;
    }
    .top-bar .languages-area {
        display: block;
        max-width: 100%;
        text-align: center;
        width: 100%;
        float: none;
    }
    .top-bar .top-links .topbar-widget {
        display: inline-block;
    }
    .top-bar .top-links {
        display: none;
    }
    .top-links ul {
    
        float: none;
    }
    .languages-area>div:first-child {
        border: none;
        padding-right: 0;
        margin-right: 0;
    }
    }

    2. Did you already add own code into the child theme? Please try to remove that.
    https://codex.wordpress.org/Child_Themes

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 09:14

    Hello,

    1. http://prntscr.com/gmhyxr you may use preferred image size but I would recommend you optimize image using https://tinypng.com/
    2. Try to change http://prntscr.com/gmi14g
    3. Please check now.
    4. Please check your Footer Column 4 > Custom HTML.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 08:59

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 08:58

    Hello,

    Do you have a backup of your site? Simply copy your custom.css file from backup folder into current theme folder and change this code:

    .top-bar .shopping-cart-link {
        display: none;
    }

    to

    .header-type-3 .cart-summ .cart-bag {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 08:52

    Hello,

    Sorry for the delay.

    There is also a gap between the menu and the slider.

    – please check now http://prntscr.com/gmhlkw

    The font on the slider is not showing up as cursive either.

    – Could you please provide a screenshot?

    How do I get the “follow us” section before the footer to look like the demo? This is something I expected to import as well but it did not. I had to copy what was created above the slider, but this content is not what I want. I want to have the “follow us” and the “our support is 24/7”

    – I’ve created Pre Footer static block and set it in Appearance > Widgets > Prefooter Row. Please check.

    Every page says “Edit this Edit with Visual Composer” How can I remove this?

    – this text is a default and visible only for you.

    Also, non of the demo single product pages look like the demo you are displaying when purchasing the theme.

    – Please go to Theme options > Single Product Page, if you prefer some exactly demo layout, please provide me link and I will provide you screenshots of needed options configuration.

    How do I get the translate links to work at the top of the page? Where do I find the appropriate links for this?

    – If you want to create multilingual site you need use WPML plugin which is compatible with the theme.

    Also, before the footer the demo have a featured post and to the right it has a newsletter signup. This did not upload either. How can I get the newsletter? I have added the featured post but I do not see a little preview of the post content like in the demo. It only shows the post image.

    – I’ve added appropriate blocks, please read more https://www.8theme.com/demo/docs/legenda/#!/newsletters

    How can I edit the footer links and information? I checked in all of the widgets but they are all empty

    http://prntscr.com/gmhtlr http://prntscr.com/gmhtv1

    There are way too many things different than the demo. I expected all of the demo content to upload.

    – sorry but some things can’t be imported so feel free to ask and I will help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 08:23

    Hello,

    Please go to Theme Options > Header Settings > Search view.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 08:18

    Hello,

    In this case, provide wp-admin and FTP access in Private Content, we will try to help you with update. Please confirm that you have a full backup of your site, theme options, and DB.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 08:15

    Hello,

    Please describe your issue in more details and provide a screenshot for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 08:13

    Hello, @kyle0103,

    Please try previous suggestion. Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 08:09
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 08:07

    Hello,

    Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/
    Don’t forget Regenerate thumbnails after making changes in WooCommerce-> Settings-> Product -> Display https://wordpress.org/plugins/regenerate-thumbnails/.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2017 at 08:03

    Hello,

    Sorry for the delay. Royal PSD you may find on Download page http://prntscr.com/gmhbdo
    To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins).
    To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/
    Let me know if you need any other help.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2017 at 16:19

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2017 at 16:08

    I’ve added 2 test products with different prices. Please check Filter by price on shop page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2017 at 15:24

    Hello,

    You’re welcome!
    This was a problem with text domain in form-billing.php, and it will be fixed in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2017 at 15:12

    Hello,

    Fixed, please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2017 at 14:56

    We are glad that you sorted out. 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2017 at 14:44

    These questions relate to woocommerce functionality, not strictly to our theme, so contact woocommerce support to sort out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2017 at 14:33

    Please give me path to theme folder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2017 at 14:06

    Hello,

    For others users, there will be shown their own information or nothing, it depend on if it is his first purchase or they already bought something on your site and have appropriate information on http://prntscr.com/glhs7k As I said before, the same situation persists with default theme so it doesn’t relate to our theme so you may contact woocommerce support to remove this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2017 at 13:58

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2017 at 13:47

    Hello,

    If you disable only the arrow, for example using this code in custom css:

    .top-panel-open:after {
        display: none;
    }

    the panel won’t opens more, so it is the same result as disable top panel via the options.
    But please try to add this code in Theme Options > Styling > Custom css:

    .top-panel-open {
        color: white;
        width: 60%;
        left: 20%;
    }
    .top-panel-open span {
        display: none;
    }

    and then check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2017 at 12:48

    In this case, you may try to use some 3-rd party plugin, for example, More Sorting Options for WooCommerce.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2017 at 12:45

    Hello, @Gartenbrunnen,

    On our demo are used old theme version, but on your site Lightbox works fine, please see the same result on my test theme installation – http://prntscr.com/glgs5o

    Regards

  • 1 2 3 2,080 2,081 2,082 2,273 2,274 2,275
    Viewing 62,430 results - 62,401 through 62,430 (of 68,221 total)
Viewing 30 posts - 62,401 through 62,430 (of 68,221 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.