Page 2064 – 8theme.com

Forum Replies Created

Viewing 30 posts - 61,891 through 61,920 (of 68,221 total)

← 1 2 3 … 2,063 2,064 2,065 … 2,273 2,274 2,275 →

Rose Tyler

Support staff

October 4, 2017 at 15:25

Hello, @charlottesenini,

Please go to this topic https://www.8theme.com/topic/white-screen-6/#post-174216

Regards

#174217 Copied In reply to: Install shows a white blank page

Rose Tyler

Support staff

October 4, 2017 at 15:25

Hello,

I do not see the problem with frontend of your site.
Could you please explain your problem in details and provide wp-admin and FTP access in Private Content?

Regards

#174216 Copied In reply to: White Screen

Rose Tyler

Support staff

October 4, 2017 at 15:21

Hello,

Please try to disable 3-rd party plugins and then check. Let me know result.

Regards

#174215 Copied In reply to: Sidebar doesn\'t show in shop when show categories is enabled

Rose Tyler

Support staff

October 4, 2017 at 15:15

1. You did nothing wrong, it is simply was needed to set http://prntscr.com/gt6uhw for this page.
2. Please try to disable 3-rd party plugins and then check. Let me know result.

Regards

#174214 Copied In reply to: Instagram feed

Rose Tyler

Support staff

October 4, 2017 at 15:00

Hello,

1. Please check now.
2. Is your problem solved http://prntscr.com/gt6q8l ?

Regards

#174212 Copied In reply to: Instagram feed

Rose Tyler

Support staff

October 4, 2017 at 14:35

Hello,

Use WC snippets to remove the Additional Information tab https://docs.woocommerce.com/document/editing-product-data-tabs/

Regards

#174209 Copied In reply to: PRODUCT PAGE ITEMS NOT REQUIRED

Rose Tyler

Support staff

October 4, 2017 at 14:32

Hello,

Please contact your hosting provider support and ask them to increase
– PHP max input vars to 10000.
Make sure that wp_remote_get(), wp_remote_post(), file_get_contents functions are enabled on your server. Let me know about results.

Regards

#174208 Copied In reply to: 8theme insta widget

Rose Tyler

Support staff

October 4, 2017 at 14:06

Feel free to ask if you have any other questions.

Regards

#174206 Copied In reply to: Blog template

Rose Tyler

Support staff

October 4, 2017 at 14:04

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#174205 Copied In reply to: Few Questions

Rose Tyler

Support staff

October 4, 2017 at 14:01

Hello,

Unfortunately, current theme version is not compatible with this php version, so please use 5.6 v.
This compatibility will be added in one of next theme updates.

Regards

#174204 Copied In reply to: Upgrade to PHP 7.1

Rose Tyler

Support staff

October 4, 2017 at 13:45

Hello, @yankovnet,

Thank you for the notice. It will be fixed in next theme update.

Regards

#174203 Copied In reply to: Warning: sprintf(): Too few arguments

Rose Tyler

Support staff

October 4, 2017 at 12:18

Hello,

Please update theme and plugins https://www.8theme.com/download-plugins/ to latest versions.

Regards

#174197 Copied In reply to: 8theme product slider doesn’t work

Rose Tyler

Support staff

October 4, 2017 at 12:10

Hello,

You may add Text widget in Appearance > Widgets > Left / Right side top bar area.

Regards

#174194 Copied In reply to: Header (DE, FR, €….

Rose Tyler

Support staff

October 4, 2017 at 12:05

You’re welcome! 🙂
If you’re happy with our service, don’t forget to rate us 5 stars in ThemeForest.

Regards

#174192 Copied In reply to: Instagram feed

Rose Tyler

Support staff

October 4, 2017 at 12:04

Hello,

Sorry for the delay.
Could you please check the same with a default theme, for example, Storefront? Let me know result and provide wp-admin access in Private Content.

Regards

#174191 Copied In reply to: Structured Data 137 errors, and growing

Rose Tyler

Support staff

October 4, 2017 at 10:42

You’re welcome!
Please see screenshots http://prntscr.com/gt3acn http://prntscr.com/gt3b4s

Regards

#174183 Copied In reply to: Instagram feed

Rose Tyler

Support staff

October 4, 2017 at 10:38

You’re welcome!

Regards

#174182 Copied In reply to: PO/MO files

Rose Tyler

Support staff

October 4, 2017 at 10:22

Hello,

Did you read our doc https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ ?
Could you please provide wp-admin access in Private Content?

Regards

#174178 Copied In reply to: PO/MO files

Rose Tyler

Support staff

October 4, 2017 at 09:49

Please check your site now. I’ve updated Visual Composer plugin and created Footer-demo1 static block and Main Home Page.

Regards

#174176 Copied In reply to: Instagram feed

Rose Tyler

Support staff

October 4, 2017 at 09:21

You’re welcome!

Regards

#174171 Copied In reply to: Footer doesn't look right after demo import

Rose Tyler

Support staff

October 4, 2017 at 09:16

Hello,

You can manage Footer paddings at Theme Options > Styling > Footer > Footer paddings.

Regards

#174169 Copied In reply to: Footer doesn't look right after demo import

Rose Tyler

Support staff

October 4, 2017 at 09:10

Hello,

I would recommend you activate default theme, for example, Storefront theme, on your site, then update all plugins http://prntscr.com/gt251j and update the theme via FTP (you need delete “woocommerce” folder, which is located in wp-content/themes/idstore/ (via ftp) there is only one such folder, you do not need to delete plugins before theme update), after that, you may activate idstore theme.
Don’t forget to create backup of your files and database before starting update process!

Regards

#174168 Copied In reply to: Is there any where that I can find old versions of the IDstore theme?

Rose Tyler

Support staff

October 4, 2017 at 08:57

Hello,

Done. Please check your site now.

Regards

#174165 Copied In reply to: Product Page

Rose Tyler

Support staff

October 4, 2017 at 08:56

I’ve unchecked the options for all columns of the pink row. Please check now.

Regards

#174164 Copied In reply to: Small screen device-slider not showing

Rose Tyler

Support staff

October 4, 2017 at 08:47

Hello,

1. You can delete Product Thumbnails Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Single Product Image settings. Use hard crop if you want to crop images.
Read more there https://docs.woocommerce.com/document/fixing-blurry-product-images/
Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/
2. Please provide screenshots of the brand slider on your page.

Regards

#174161 Copied In reply to: Product image size

Rose Tyler

Support staff

October 4, 2017 at 08:31

Hello,

Please try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/) and then check.

Regards

#174160 Copied In reply to: Add a coupon wont work, "HAVE A COUPON? PROMOTION"

Rose Tyler

Support staff

October 4, 2017 at 08:22

Hello,

I am glad that you sorted out.
Feel free to ask if you need any other help.

Regards

#174159 Copied In reply to: new items on homepage

Rose Tyler

Support staff

October 4, 2017 at 08:21

Hello,

To enable VC editor in static block go to wp-admin panel > Visual Composer > Role Manager > Post Types > Custom > tick needed elements.
Please provide wp-admin access in Private Content and I will help you recreate the Instagram element.

Regards

#174158 Copied In reply to: Instagram feed

Rose Tyler

Support staff

October 4, 2017 at 08:19

Hello,

I’ve sent Purchase code. Please check your email.

Regards

#174157 Copied In reply to: Help me, I can't active license purchase on site 8theme.com

Rose Tyler

Support staff

October 4, 2017 at 08:16

Hello,

There is “Mixed Content” error http://prntscr.com/gt1mcv.
To fix the error please refer to these articles:
https://www.clickssl.com/blog/how-to-fix-mixed-content-warning-other-ssl-settings-in-wordpress
https://wordpress.org/plugins/ssl-insecure-content-fixer/
http://presscustomizr.com/support-forums/topic/mixed-content-warnings-when-using-ssl/
http://wordpress.stackexchange.com/questions/185257/images-causing-mixed-content-with-ssl

Regards

#174156 Copied In reply to: Logo Issue
← 1 2 3 … 2,063 2,064 2,065 … 2,273 2,274 2,275 →

Viewing 61,920 results - 61,891 through 61,920 (of 68,221 total)

Viewing 30 posts - 61,891 through 61,920 (of 68,221 total)

← 1 2 3 … 2,063 2,064 2,065 … 2,273 2,274 2,275 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection