Return to previous page

White Screen - by charlottesenini - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

  • Avatar: charlottesenini
    charlottesenini
    Participant
    October 4, 2017 at 13:01

    Have used this theme and site been working fine for months – I went today and the site was blank. So went into wordpress admin and updated the theme and the plugins – and I am still getting a white Screen, can you please help?

    #174202 Copied Theme version: 4.7.1 WooCommerce version: 4.8.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 15:25

    Hello,

    I do not see the problem with frontend of your site.
    Could you please explain your problem in details and provide wp-admin and FTP access in Private Content?

    Regards

    #174216 Copied
    Avatar: ilian
    ilian
    Participant
    October 4, 2017 at 23:35

    I have the same problem. Please help

    #174251 Copied Theme version: XStoreVersion: 4.7.1 WooCommerce version: 4.8.2
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2017 at 08:19

    Hello, @ilian,

    Please create a separate topic and provide your wp-admin and FTP access in Private Content.
    Also, check http://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements.

    Regards

    #174264 Copied
  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

Helpful Topics

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Spa – WordPress WooCommerce Theme
lazy-placeholder
Grocery Market – Multivendor WP WooCommerce Theme
lazy-placeholder
Furniture Store 02 – WordPress WooCommerce Theme
lazy-placeholder
Lifestyle Blog – WordPress WooCommerce Theme
lazy-placeholder
Designers – WordPress Theme
lazy-placeholder
HandMade Store – WooCommerce Theme
lazy-placeholder
Zoo Shop – WooCommerce Theme
lazy-placeholder
Sushi Store – WordPress WooCommerce Theme
lazy-placeholder
Architecture – WordPress Theme
lazy-placeholder
Spa – WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.