Hello,
We do not have this problem on our test theme installation, so could you please provide wp-admin access in Private Content?
Did you make changes using a child theme or in parent theme?
Regards
Hello,
We do not have this problem on our test theme installation, so could you please provide wp-admin access in Private Content?
Did you make changes using a child theme or in parent theme?
Regards
Hello,
Make sure that top bar is enabled http://prntscr.com/gtninl because I do not see this bar http://prntscr.com/gtnj5h.
Could you please provide wp-admin access in Private Content?
Regards
Please provide wp-admin access in Private Content.
Regards
Hello,
At first please update theme and plugins to latest versions.
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Is your problem solved?
Regards
You’re welcome!
Regards
7. I’ve created Newsletter popup static block and added this code http://prntscr.com/gtj5rd in Custom css. Please check.
8. Navigate to Appearance > Widgets. Fill in Custom Sidebar title and press the Add Sidebar button, then add in your custom sidebar prefooter static block. Go to Edit Shop page > [8theme] Layout options > http://prntscr.com/gtixbm.
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Hello,
Please add this code in custom.css:
.top-bar .woocommerce-Price-currencySymbol {
float: left !important;
margin-right: 3px;
}
How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
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Hello,
Please clear cache and check now.
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You’re welcome!
Regards
Hello,
3. js/global.js http://prntscr.com/gthsdi trigger for popup.
4. I’ve checked your site on mobile and do not see the problem.
5. You can use LightShot program to provide us with screenshots.
Here is link: https://app.prntscr.com/en/index.html
6. http://prntscr.com/gthooy css/style.css.
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Hello,
Our theme is compatible with PHP 7. From this list, only 2 warning relate to our theme, but these also relate to plugins OptionTree and WordPress Importer, so warnings will be fixed in theme once plugin authors fix it. You may ignore these messages.
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Hello,
I do not see the problem on your site, seems you disabled site preloader.
Could you please provide wp-admin access in Private Content?
Also, please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/) and then check. Note that we don’t guarantee full compatibility with third-party plugins.
Regards
Hello,
Please check our demo https://www.8theme.com/demo/xstore/shop/woman/blouses/bacon-blouse/
it is normal functionality.
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Hello, @ilian,
Please create a separate topic and provide your wp-admin and FTP access in Private Content.
Also, check https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/.
Regards
Hello,
Make sure that your products have prices and status “In stock”.
Please try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/) and then check.
Regards
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Please read in our doc about Footer and Footer copyrights: https://www.8theme.com/demo/docs/legenda/#!/footer
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Hello,
Please update theme to the latest version https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/
Regards
Hello,
You can delete Product Images/Thumbnails Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Product Image settings. Use hard crop if you want to crop images. Then regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/
Read more about image size – https://docs.woocommerce.com/document/fixing-blurry-product-images/
Regards
Hello,
You’re welcome!
Regards
Hello,
1. Please see screenshots http://prntscr.com/gtgyf9 http://prntscr.com/gtgyl7
2. I’ve updated VC. Please check now.
Here you may find the latest versions of plugins https://www.8theme.com/download-plugins/ http://prntscr.com/gtgz2o
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You’re welcome!
Regards
Please check now.
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Please see screenshot http://prntscr.com/gt7etq
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Add the code in function.php file of your child theme http://prntscr.com/gt7a32
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You’re welcome!
Regards