Forum Replies Created

Viewing 30 posts - 61,891 through 61,920 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2017 at 07:44

    Hello,

    1. Please see screenshots http://prntscr.com/gtgyf9 http://prntscr.com/gtgyl7
    2. I’ve updated VC. Please check now.
    Here you may find the latest versions of plugins https://www.8theme.com/download-plugins/ http://prntscr.com/gtgz2o

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 16:16

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 16:01

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 15:45

    Please see screenshot http://prntscr.com/gt7etq

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 15:36

    Add the code in function.php file of your child theme http://prntscr.com/gt7a32

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 15:32

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 15:25

    Hello, @charlottesenini,

    Please go to this topic https://www.8theme.com/topic/white-screen-6/#post-174216

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 15:25

    Hello,

    I do not see the problem with frontend of your site.
    Could you please explain your problem in details and provide wp-admin and FTP access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 15:21

    Hello,

    Please try to disable 3-rd party plugins and then check. Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 15:15

    1. You did nothing wrong, it is simply was needed to set http://prntscr.com/gt6uhw for this page.
    2. Please try to disable 3-rd party plugins and then check. Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 15:00

    Hello,

    1. Please check now.
    2. Is your problem solved http://prntscr.com/gt6q8l ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 14:35

    Hello,

    Use WC snippets to remove the Additional Information tab https://docs.woocommerce.com/document/editing-product-data-tabs/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 14:32

    Hello,

    Please contact your hosting provider support and ask them to increase
    – PHP max input vars to 10000.
    Make sure that wp_remote_get(), wp_remote_post(), file_get_contents functions are enabled on your server. Let me know about results.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 14:06

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 14:04

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 14:01

    Hello,

    Unfortunately, current theme version is not compatible with this php version, so please use 5.6 v.
    This compatibility will be added in one of next theme updates.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 13:45

    Hello, @yankovnet,

    Thank you for the notice. It will be fixed in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 12:18

    Hello,

    Please update theme and plugins https://www.8theme.com/download-plugins/ to latest versions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 12:10

    Hello,

    You may add Text widget in Appearance > Widgets > Left / Right side top bar area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 12:05

    You’re welcome! 🙂
    If you’re happy with our service, don’t forget to rate us 5 stars in ThemeForest.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 12:04

    Hello,

    Sorry for the delay.
    Could you please check the same with a default theme, for example, Storefront? Let me know result and provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 10:42

    You’re welcome!
    Please see screenshots http://prntscr.com/gt3acn http://prntscr.com/gt3b4s

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 10:38

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 10:22

    Hello,

    Did you read our doc https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ ?
    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 09:49

    Please check your site now. I’ve updated Visual Composer plugin and created Footer-demo1 static block and Main Home Page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 09:21

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 09:16

    Hello,

    You can manage Footer paddings at Theme Options > Styling > Footer > Footer paddings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 09:10

    Hello,

    I would recommend you activate default theme, for example, Storefront theme, on your site, then update all plugins http://prntscr.com/gt251j and update the theme via FTP (you need delete “woocommerce” folder, which is located in wp-content/themes/idstore/ (via ftp) there is only one such folder, you do not need to delete plugins before theme update), after that, you may activate idstore theme.
    Don’t forget to create backup of your files and database before starting update process!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 08:57

    Hello,

    Done. Please check your site now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2017 at 08:56

    I’ve unchecked the options for all columns of the pink row. Please check now.

    Regards

  • 1 2 3 2,063 2,064 2,065 2,273 2,274 2,275
    Viewing 61,920 results - 61,891 through 61,920 (of 68,227 total)
Viewing 30 posts - 61,891 through 61,920 (of 68,227 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.