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Initial loading website not correct - by pmvandermeer

This topic has 7 replies, 2 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

pmvandermeer

Participant

October 4, 2017 at 18:08

Hi,
The initial load of my website doesn’t show the expected content.
Reloading the website results in a correct website. How can I solve this?

Thanks in advance for your reply

Rgds,
Patrick

#174241 Copied Theme version: Version 1.0 WooCommerce version: Versie: 4.8.2

6 Answers

pmvandermeer

Participant

October 4, 2017 at 18:13

Additional information.
I’ve tried deactivation W3 Total Cache, Autoptimize, Far Future Expiration Plugin and all plugins which I could deactivate without loosing functionalities I need for the website.

#174242 Copied

Rose Tyler

Support staff

October 5, 2017 at 08:38

Hello,

I do not see the problem on your site, seems you disabled site preloader.
Could you please provide wp-admin access in Private Content?
Also, please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins http://xstore.helpscoutdocs.com/article/36-included-plugins) and then check. Note that we don’t guarantee full compatibility with third-party plugins.

Regards

#174269 Copied

pmvandermeer

Participant

October 5, 2017 at 11:22

Hi,
It doesn’t seems to happen anymore.
I’ve activated the preloader again. It was disabled to test if it that had any impact on the way the website is loading.

See Private content for user

Rgds,
patrick

Please, contact administrator
for this information.

#174287 Copied

Rose Tyler

Support staff

October 5, 2017 at 12:37

Is your problem solved?

Regards

#174290 Copied

pmvandermeer

Participant

October 5, 2017 at 21:51

at the moment yes

#174326 Copied

Rose Tyler

Support staff

October 6, 2017 at 08:01

Great. Feel free to ask if you have any other questions.

Regards

#174353 Copied
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