Hello,
Could you please provide link to your site and wp-admin access in Private Content?
Regards
Hello,
Could you please provide link to your site and wp-admin access in Private Content?
Regards
Hello,
Wp-admin credentials are incorrect. Please check them.
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Hello,
Could you please provide wp-admin access in Private Content?
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Hello,
I am glad that you sorted out.
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You’re welcome!
I added custom code in Custom css for Home page.
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Hello,
Please read doc https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for royal theme) and use Loco Translate plugin to translate the theme.
Feel free to ask if you have any other questions.
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Hello,
Please make sure that update_option() function is enabled on your server and check https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
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You’re welcome!
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Hello,
I’ve deactivated WPForms Lite plugin and the problem was solved. Please check.
Note, we don’t guarantee compatibility with third-party plugins.
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Please check now.
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Hello,
Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. So you may use your purchase code on the development site. But keep in mind that you can use our theme license for 1 end product only.
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According to TF license policy https://themeforest.net/licenses/standard you can use 1 license only for 1 end product/project.
Keep in mind that if you like our theme and want to use it for many projects we offer the discount system if you purchase 3 or more licenses.
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There is an error – 500 (Internal Server Error).
You need to contact your hosting provider support regarding this issue as it’s related to server configuration.
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You’re welcome!
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Hello,
1. Try to change http://prntscr.com/gv5ozy to 3.5vw http://prntscr.com/gv5pai
2. Please try to add this code:
.menu-wrapper.menu-align-right {
margin-left: 5vw;
}
in Custom CSS for desktop (992px+).
3.
.mobile-menu-wrapper > .container .navbar-collapse {
background-color: #190510;
}
.mobile-menu-wrapper .menu > li > a, .mobile-menu-wrapper .links li a, .mobile-menu-wrapper .mobile-sidebar-widget.etheme_widget_socials a {
color: white !important;
}
.mobile-menu-wrapper .menu > li > a:hover, .mobile-menu-wrapper .links li a:hover, .mobile-menu-wrapper .mobile-sidebar-widget.etheme_widget_socials a:hover {
color: #a67033 !important;
}
Social icons in the mobile menu are added as a widget. So you can change them in Appearance -> Widgets -> Mobile sidebar area.
4. Try change http://prntscr.com/gv5v7i to http://prntscr.com/gv5uxs
Regards
Hello,
You’re welcome!
You can download full theme package from ThemeForest and find there the latest theme version.
Hello, @themadguru,
In this case, you may use 1 license.
Regards
Hello,
I’ve uploaded the extracted xstore folder to /wp-content/themes/ folder on your server.
Navigate to Appearance > Themes and activate XStore theme. Follow Setup Wizard to finish theme installation.
Regards
Hello,
Please check https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/.
Go to Appearance > Themes > enable default theme Storefront and check if everything works fine with the default theme.
Reply back in case problem arises only when our theme is activated and provide wp-admin access in Private Content.
If you see the same problem even with default theme then check – https://themeskills.com/fix-http-error-when-uploading-images-to-wordpress/
Regards
I do not see the problem, for example, here you set padding – 0px, but you need to set margin-bottom https://gyazo.com/cbb4e99f564b25ab109d11285dd3397f Please try http://prntscr.com/gv4laa
Regards
Oh I see, in this case, it would be better add custom code for slider element on Home page http://prntscr.com/gv3poj. Please check now.
Regards
Hello,
Check the size of theme archive and increase PHP Post Max Size limit to be able to install theme via WP Dashboard. If you get error “Are you sure you want to do this?” it means that PHP Post Max Size is less that size of the archive that you are trying to upload. Contact your hosting provider to increase the limit.
Please check https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/.
Also, you can upload theme archive via FTP and extract it using SSH or cPanel.
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Hello,
Please provide wp-admin access in Private Content.
Regards
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Please try to activate the theme on the new domain now.
Regards
Hello,
I’ve changed column settings http://prntscr.com/gv33sc. Please check now http://prntscr.com/gv33wu.
Regards
Hello,
If you see the same problem even with default theme then check the WC plugin settings and contact WC plugin support.
As I see, you use old theme version that isn’t compatible with the latest woocommerce version, so I would recommend update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and then check your products.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard. We have added few options for the cart/search/wishlist, so after update you will need to choose the position of these elements in Theme Options.
Also, update all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/gtwfrk
Regards