Page 2060 – 8theme.com

Forum Replies Created

Viewing 30 posts - 61,771 through 61,800 (of 68,221 total)

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Rose Tyler

Support staff

October 10, 2017 at 08:05

Hello,

Could you please provide link to your site and wp-admin access in Private Content?

Regards

#174638 Copied In reply to: Single Product Page – Featured Image Loading Error

Rose Tyler

Support staff

October 10, 2017 at 08:02

Hello,

Wp-admin credentials are incorrect. Please check them.

Regards

#174637 Copied In reply to: Page Not Showing and Woocommerce issue

Rose Tyler

Support staff

October 10, 2017 at 08:00

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#174636 Copied In reply to: Screets Live Chat Problem

Rose Tyler

Support staff

October 10, 2017 at 07:58

Hello,

I am glad that you sorted out.

Regards

#174635 Copied In reply to: Product Variation Images Not Changing

Rose Tyler

Support staff

October 10, 2017 at 07:58

You’re welcome!
I added custom code in Custom css for Home page.

Regards

#174634 Copied In reply to: VIDEO in homepage not working

Rose Tyler

Support staff

October 10, 2017 at 07:57

Hello,

Please read doc https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for royal theme) and use Loco Translate plugin to translate the theme.
Feel free to ask if you have any other questions.

Regards

#174633 Copied In reply to: How to change the language on Shop and Cart

Rose Tyler

Support staff

October 10, 2017 at 07:52

Hello,

Please make sure that update_option() function is enabled on your server and check https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Regards

#174632 Copied In reply to: SAVE THEME OPTIONS DOES NOT WORK

Rose Tyler

Support staff

October 10, 2017 at 07:49

You’re welcome!

Regards

#174630 Copied In reply to: Problems with XStore jewellery demo, failed to import options & contact us page

Rose Tyler

Support staff

October 9, 2017 at 16:05

Hello,

I’ve deactivated WPForms Lite plugin and the problem was solved. Please check.
Note, we don’t guarantee compatibility with third-party plugins.

Regards

#174594 Copied In reply to: HTTP ERROR WHEN UPLOAD PHOTO

Rose Tyler

Support staff

October 9, 2017 at 14:54

Please check now.

Regards

#174586 Copied In reply to: VIDEO in homepage not working

Rose Tyler

Support staff

October 9, 2017 at 14:23

Hello,

Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. So you may use your purchase code on the development site. But keep in mind that you can use our theme license for 1 end product only.

Regards

#174579 Copied In reply to: deregister licence?

Rose Tyler

Support staff

October 9, 2017 at 14:10

According to TF license policy https://themeforest.net/licenses/standard you can use 1 license only for 1 end product/project.
Keep in mind that if you like our theme and want to use it for many projects we offer the discount system if you purchase 3 or more licenses.

Regards

#174573 Copied In reply to: Unable to install the theme file from Themeforest

Rose Tyler

Support staff

October 9, 2017 at 14:05

There is an error – 500 (Internal Server Error).
You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

Regards

#174571 Copied In reply to: HTTP ERROR WHEN UPLOAD PHOTO

Rose Tyler

Support staff

October 9, 2017 at 13:55

You’re welcome!

Regards

#174566 Copied In reply to: How to add a contact page?
Rose Tyler

Support staff

October 9, 2017 at 13:53
Hello,

1. Try to change http://prntscr.com/gv5ozy to 3.5vw http://prntscr.com/gv5pai
2. Please try to add this code:

.menu-wrapper.menu-align-right { margin-left: 5vw; }

in Custom CSS for desktop (992px+).
3.

.mobile-menu-wrapper > .container .navbar-collapse { background-color: #190510; } .mobile-menu-wrapper .menu > li > a, .mobile-menu-wrapper .links li a, .mobile-menu-wrapper .mobile-sidebar-widget.etheme_widget_socials a { color: white !important; } .mobile-menu-wrapper .menu > li > a:hover, .mobile-menu-wrapper .links li a:hover, .mobile-menu-wrapper .mobile-sidebar-widget.etheme_widget_socials a:hover { color: #a67033 !important; }

Social icons in the mobile menu are added as a widget. So you can change them in Appearance -> Widgets -> Mobile sidebar area.
4. Try change http://prntscr.com/gv5v7i to http://prntscr.com/gv5uxs

Regards
#174564 Copied In reply to: Various Questions
Rose Tyler

Support staff

October 9, 2017 at 13:38

Hello,

You’re welcome!
You can download full theme package from ThemeForest and find there the latest theme version.

#174560 Copied In reply to: Unable to install the theme file from Themeforest

Rose Tyler

Support staff

October 9, 2017 at 13:27

Hello, @themadguru,

In this case, you may use 1 license.

Regards

#174557 Copied In reply to: Licence Wrong

Rose Tyler

Support staff

October 9, 2017 at 13:26

Hello, @mehmetsefa,

Please check your topic https://www.8theme.com/topic/licence-change/

Regards

#174556 Copied In reply to: Licence Wrong

Rose Tyler

Support staff

October 9, 2017 at 13:12

Hello,

I’ve uploaded the extracted xstore folder to /wp-content/themes/ folder on your server.
Navigate to Appearance > Themes and activate XStore theme. Follow Setup Wizard to finish theme installation.

Regards

#174554 Copied In reply to: Unable to install the theme file from Themeforest

Rose Tyler

Support staff

October 9, 2017 at 12:48

Hello,

Please check https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/.

Go to Appearance > Themes > enable default theme Storefront and check if everything works fine with the default theme.
Reply back in case problem arises only when our theme is activated and provide wp-admin access in Private Content.
If you see the same problem even with default theme then check – https://themeskills.com/fix-http-error-when-uploading-images-to-wordpress/

Regards

#174550 Copied In reply to: HTTP ERROR WHEN UPLOAD PHOTO

Rose Tyler

Support staff

October 9, 2017 at 12:18

I do not see the problem, for example, here you set padding – 0px, but you need to set margin-bottom https://gyazo.com/cbb4e99f564b25ab109d11285dd3397f Please try http://prntscr.com/gv4laa

Regards

#174548 Copied In reply to: Visual Composer – padding issue

Rose Tyler

Support staff

October 9, 2017 at 11:03

Oh I see, in this case, it would be better add custom code for slider element on Home page http://prntscr.com/gv3poj. Please check now.

Regards

#174539 Copied In reply to: Visual Composer – padding issue

Rose Tyler

Support staff

October 9, 2017 at 10:50

Hello,

Please read this topic https://www.8theme.com/topic/changing-site-to-full-width/

Regards

#174536 Copied In reply to: end to end wide website

Rose Tyler

Support staff

October 9, 2017 at 10:47

Hello,

Check the size of theme archive and increase PHP Post Max Size limit to be able to install theme via WP Dashboard. If you get error “Are you sure you want to do this?” it means that PHP Post Max Size is less that size of the archive that you are trying to upload. Contact your hosting provider to increase the limit.
Please check https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/.
Also, you can upload theme archive via FTP and extract it using SSH or cPanel.

Regards

#174535 Copied In reply to: Unable to install the theme file from Themeforest

Rose Tyler

Support staff

October 9, 2017 at 10:43

Hello,

Please provide wp-admin access in Private Content.

Regards

#174532 Copied In reply to: Visual Composer – padding issue

Rose Tyler

Support staff

October 9, 2017 at 10:32

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#174530 Copied In reply to: Ajax product quick view throws error

Rose Tyler

Support staff

October 9, 2017 at 10:28

Hello,

Please try to activate the theme on the new domain now.

Regards

#174529 Copied In reply to: licence change

Rose Tyler

Support staff

October 9, 2017 at 10:20

Hello,

Please read our doc https://www.8theme.com/demo/docs/royal/#!/5_contacts_page

Regards

#174528 Copied In reply to: How to add a contact page?

Rose Tyler

Support staff

October 9, 2017 at 10:13

Hello,

I’ve changed column settings http://prntscr.com/gv33sc. Please check now http://prntscr.com/gv33wu.

Regards

#174527 Copied In reply to: Mobile View layout Problem

Rose Tyler

Support staff

October 9, 2017 at 09:57

Hello,

If you see the same problem even with default theme then check the WC plugin settings and contact WC plugin support.
As I see, you use old theme version that isn’t compatible with the latest woocommerce version, so I would recommend update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and then check your products.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard. We have added few options for the cart/search/wishlist, so after update you will need to choose the position of these elements in Theme Options.
Also, update all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/gtwfrk

Regards

#174520 Copied In reply to: Product Variation images not changing
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Viewing 61,800 results - 61,771 through 61,800 (of 68,221 total)

Viewing 30 posts - 61,771 through 61,800 (of 68,221 total)

← 1 2 3 … 2,059 2,060 2,061 … 2,273 2,274 2,275 →

Forum Replies Created

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