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VIDEO in homepage not working - by CATC - on WordPress WooCommerce support

This topic has 12 replies, 2 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

CATC

Participant

September 27, 2017 at 21:01

Hi Dears!
I import the travel version, then changed the address of the youtube video in homepage only (other parameters were left as is) but it’s not showing.
The video is set as not listed, but public; can You help me please?
Thank You!

Please, contact administrator
for this information.

#173612 Copied

11 Answers

CATC

Participant

September 27, 2017 at 21:01

Oh, sorry, my new purchase code is

Please, contact administrator
for this information.

#173613 Copied

CATC

Participant

September 28, 2017 at 01:48

Sorry, but now it works O_O I don’t know what I change, I tried to put a random video, then mine, and it works °O°
Sorry for making You loosing time, can You cancel this? I think it will be not interesting for anyone!

#173618 Copied

Rose Tyler

Support staff

September 28, 2017 at 07:44

Hello,

I am glad that you sorted out.

Regards

#173624 Copied

CATC

Participant

October 8, 2017 at 22:45

Thank You Rose!
I need further assistance on video please: I choose “stretch row” parameter, but when I downsize the window (as on mobile and tablet) the video is not showing; while I downsize, also, it goes on the left of the page; what do I have to do please?

#174482 Copied

Rose Tyler

Support staff

October 9, 2017 at 08:52

Hello,

Here you may find more information about video background https://vc.wpbakery.com/video-academy/full-height-row-and-video-background/
Please try to check the block on a real mobile device.

Regards

#174507 Copied

CATC

Participant

October 9, 2017 at 13:51

Thank You!! I already did (not checking full height), but it doesn’t work, I am in a real tablet now and also I check from a mobile 🙁
What can I do?

#174563 Copied

Rose Tyler

Support staff

October 9, 2017 at 14:54

Please check now.

Regards

#174586 Copied

CATC

Participant

October 9, 2017 at 17:37

Thank You Rose!! It works!!! What did You do?

#174609 Copied

Rose Tyler

Support staff

October 10, 2017 at 07:58

You’re welcome!
I added custom code in Custom css for Home page.

Regards

#174634 Copied

CATC

Participant

October 10, 2017 at 13:28

Fabulous, thank You!!!

#174676 Copied

Rose Tyler

Support staff

October 10, 2017 at 13:38

You’re welcome!
If you’re happy with our service, don’t forget to rate us 5 stars in ThemeForest. 🙂

Regards

#174678 Copied
Tagged: best selling themes, homepage, video, woocommerce
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