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Licence Wrong - by flaviohoa - on WordPress WooCommerce support

This topic has 8 replies, 5 voices, and was last updated 6 years, 6 months ago ago by Olga Barlow

flaviohoa

Participant

September 30, 2017 at 13:55

Hi, how are you?

I’m having trouble with the license of my site, I had to reset my entire site and now the license does not want to work anymore. The domain is http://www.kitcaipirinhaville.com.br, could you help me?

Please, contact administrator
for this information.

#173853 Copied

7 Answers

Rose Tyler

Support staff

October 2, 2017 at 09:01

Hello,

Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

Regards

#173903 Copied

mehmetsefa

Participant

October 7, 2017 at 23:00

i have a change domain. pls change my licence domain

Please, contact administrator
for this information.

#174468 Copied

Robert

Participant

October 8, 2017 at 00:10

Hello. With regards to licenses and domains, please can you tell me… if I remove the www part of the domain will XStore think its a new domain requiring a new license, or does it treat https://www.mydomain.com the same as https://mydomain.com?

#174469 Copied

Rose Tyler

Support staff

October 9, 2017 at 13:26

Hello, @mehmetsefa,

Please check your topic https://www.8theme.com/topic/licence-change/

Regards

#174556 Copied

Rose Tyler

Support staff

October 9, 2017 at 13:27

Hello, @themadguru,

In this case, you may use 1 license.

Regards

#174557 Copied

Robert

Participant

October 9, 2017 at 16:11

@Rose Tyler

Thanks. Can you elaborate a bit more? My question is… if I change the domain by removing the www part, will the theme think its a new domain? I already understand that I can only use 1 license per live site. Your answer to me is ambiguous and I’m not sure what you mean?

Thanks

#174598 Copied

Olga Barlow

Support staff

October 9, 2017 at 17:35

Hello,

No, it won’t think that it’s new domain.

Regards

#174607 Copied
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