Hello,
You’re welcome!
Regards
Hello,
You’re welcome!
Regards
Hello,
Current theme version is not compatible with Woocommerce 3.2.1 http://prntscr.com/gyj9v0. A new theme version will be compatible with latest woocommerce version, the new theme update will be released within 3-4 days. The problem will be solved after update.
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This is slider, on your site the slider already imported http://prntscr.com/gyt2pv so you may select this slider to display on Home page http://prntscr.com/gyt3hl.
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Hello, @Tammy,
Please provide wp-admin and FTP access in Private Content.
Also, latest theme version is 3.4. so please update theme, very likely your problem will be solved after update.
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Hello,
Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with the official theme too. Let me know result.
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Hello,
Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and clear cache.
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Hello, @TutakJJ,
Please try to activate theme now.
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Hello,
Please provide wp-admin and FTP access in Private Content.
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Yes, I see, it is strange problem that we do not have on our test site. Very likely it caused by one of your 3-rd party plugins, so try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins).
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Seems such changes won’t working from the child theme, you need to make changes in the file of parent theme.
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Hello,
You’re welcome!
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Sorry but I do not see the problem http://prntscr.com/gyjtxi
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Add your static block in Footer Copyright widget area.
More information you may find https://www.8theme.com/demo/docs/royal/#!/9_footer and https://www.8theme.com/videos/ (Royal – WordPress ThemeEngine – Footer Set Up)
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In some case you need to use custom css, for example, http://prntscr.com/gyjohu > https://prnt.sc/gyjo8t, add this code in Custom css for page http://prntscr.com/gyjpnq
.page-content {
margin-top: 0px;
}
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Please try to add this code in Custom css:
.main-footer {
padding-top: 0px;
}
To change fixed header menu color go to Theme Options > Color Scheme > Fixed Header Text Color.
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Hello,
You’re welcome!
Regards
Hello,
Could you please check the same with a default theme, for example, Storefront? Let me know result and provide wp-admin access in Private Content.
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Hello,
You’re welcome!
I am glad that you sorted out.
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Please update Visual Composer plugin (connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/). The latest versions of plugins you can find here.
Then clear cache and check.
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Hello,
Try to enter image size in pixels, for example, 200×100 (Width x Height).
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Hello, @kumapanda,
Thank you for the explanation.
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Hello, @richwebs,
Please provide a screenshot of the problem.
You may use such screenshot maker as Lightshot and provide screenshot link in Private Content.
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Hello,
There is no such possibility by default.
You may try this solution https://www.8theme.com/topic/show-discount-in-percentage/
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Hello,
You’re welcome!
Regards
Please check if Catalog mode enabled on your site http://prntscr.com/gyeu1s
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Hello,
Please check your topic https://www.8theme.com/topic/media-error-when-update-theme-to-4-9/#post-175327
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Hello,
If you use latest theme version 3.3 and see notice about outdated files, you need to delete “woocommerce” folder in the directory wp-content/themes/royal/ via FTP and upload new one woocommerce folder from the latest theme package, that you may download from ThemeForest.
You may easy translate theme using Loco Translate plugin. Please read https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for royal theme).
Feel free to ask if you have any other questions.
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Hello,
If you have any questions about additional customization you can contact WP-Kraken team.
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Hello,
Please provide your purchase code in Private Content.
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Hello,
Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
If you need help with additional customization contact WP-Kraken team because it’s not included in our support.
Regards